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Laird Noller Hyundai

Lawrence, KS

4.4
422 Reviews

2829 S Iowa St.

Lawrence, KS

66047

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Showing 422 reviews

May 17, 2024

Good service, but the price of an oil change at $99 is ridiculous. If I just need an oil change/tire rotation, I will likely be going elsewhere in the future. More

by MHOUTS
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
May 07, 2024

Easy to deal with. Picked up quicker on what I was looking for in a vehicle More

by thanos4509
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Dark, Nicole Frederick
May 10, 2024 -

Laird Noller Hyundai responded

We're glad to hear that you found us easy to deal with and that we quickly understood what you were looking for in a vehicle! Customer satisfaction is our top priority, and we're always striving to make the car-buying experience as smooth as possible for our customers. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

May 06, 2024

Got me in on time and finizhed when they promised they would. Wish they hadn't switched service advisors on me. Didn't get followup answers to my original questions when I came in. Not a big issue, but wo More

by lsad2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Kelly, Daniel Devader
May 10, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your feedback with us. We're glad to hear that we were able to get you in on time and complete the service within the promised timeframe. However, we apologize for any inconvenience caused by the switch in service advisors and the lack of follow-up on your original questions. Your satisfaction is important to us, and we appreciate your feedback as it helps us improve our communication processes. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Thank you for choosing us for your service needs, and we hope to have the opportunity to provide you with an even better experience in the future.

May 06, 2024

Got right in at my appointment time and all maintenance was completed within an hour. Very happy with the service. More

by jeffandgeorgie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hoke, Shawn Blackwell, Daniel Devader
May 10, 2024 -

Laird Noller Hyundai responded

We're delighted to hear that you had a positive experience with us! Providing prompt and efficient service is our priority, and we're glad that we were able to get you in at your appointment time and complete all maintenance within an hour. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us for your maintenance needs, and we look forward to serving you again in the future!

May 06, 2024

Daniel was great. He offers a loaner even though I have not booked one. Great attention to details and very friendly More

by dboolani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
May 06, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your experience! We're delighted to hear that Daniel provided you with great service. Offering a loaner without prior booking and paying attention to details are aspects we value highly in customer service. We're glad you found Daniel to be friendly and attentive. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your business and hope to serve you again!

May 04, 2024

We worked really hard to find the right vehicle to meet my needs. From trade value to financing, they worked in my best interest. More

by reyoungBSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Frederick, Lymann Walker
May 06, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your experience with us! We're thrilled to hear that our team worked tirelessly to ensure you found the right vehicle that meets your needs. Ensuring your satisfaction, from trade value to financing, is our top priority, and we're pleased to hear that we were able to work in your best interest throughout the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 04, 2024

Not a huge store but they had lots of cars, treated me like a good customer, gave me a very reasonable deal. The sales person, Joe Kelly was very nice. The business manager was super. Looking forward t More

by peter.goulet
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Kelly
May 06, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your experience with us! We're thrilled to hear that despite the size of our store, you found a wide selection of cars and were treated like a valued customer. Providing reasonable deals and excellent customer service are our priorities, and we're glad to hear that Joe Kelly and our business manager made your experience positive. We're excited and look forward to providing continued support. If you ever need assistance or have any questions, please don't hesitate to reach out. Enjoy your amazing new car, and thank you for choosing us!

May 03, 2024

The service was very good and treated very good. I couldn’t have asked for any better. More

by KDALE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Hoke, Tyler Dark, Shawn Blackwell, Daniel Devader
May 06, 2024 -

Laird Noller Hyundai responded

We're delighted to hear that you had a positive experience with us! Providing excellent service and treating our customers well are our top priorities, and we're glad to hear that we met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

May 02, 2024

Good, prompt service at a fair price delivered by friendly staff. I was easy to secure an appointment. More

by kjpronske
Recommend Dealer
Yes
Employees Worked With
Josh Hoke, Shawn Blackwell, Daniel Devader
May 06, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your experience with us! We're thrilled to hear that you received good, prompt service at a fair price from our friendly staff. Providing convenience and ease in securing appointments is important to us, and we're glad to hear that it was a smooth process for you. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

May 01, 2024

The dealership was very capable and was done in a timely manner for the work that was being done.. More

by chaslattin73
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
May 06, 2024 -

Laird Noller Hyundai responded

Thank you for sharing your experience with us! We're delighted to hear that you found our dealership to be capable and efficient in completing the work in a timely manner. Providing prompt and reliable service is our priority, and we're glad we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

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