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Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

WARRENSBURG, NY

4.9
1,838 Reviews
Krystal Chrysler Jeep Dodge provides the residents of Warrensburg, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 4488 State Route 9 or call us at (877) 851 - 6407 OR 518-623-3405.
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3940 Main st

WARRENSBURG, NY

12885

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Showing 1,838 reviews

February 03, 2022

Management provide Elizabeth Tapia with the flexibility to think outside the box to make the sale. Elizabeth went above and beyond to make the sale without resorting to high pressure sales tactics. Every More

by mstrong03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Tapia
Feb 04, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for complimenting Elizabeth on her hard work! We look forward to passing along your kind review! -Krystal Chrysler Jeep Dodge Ram Fiat

Feb 04, 2022 -

mstrong03 responded

Thanks again for everything!

February 02, 2022

Andy and the service techs are great to work with and always get me in quickly. Continue to use this dealer because I’ve never had an issue with service or sales. More

by Rjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Feb 03, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your sales & service needs! We appreciate your continued support and look forward to your next visit!

February 01, 2022

They treat each and every customer with serious conviction that they can help that person, rather it be while one is looking for a new vehicle to purchase or there to get repairs on a vehicle or si More

by winvarnum78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dreps
Feb 01, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

This review made our day! We're so happy to hear that our staff earned your 5-stars! We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

February 01, 2022

Professional, courteous. The sales associate was extremely helpful, and courteous. The service Dept. was extremely helpful, knowledgeable, and courteous. More

by Cha11enger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Elizabeth Tapia
Feb 02, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the kind comments about our team! It was a pleasure having you visit us here at Krystal Chrysler Jeep Dodge Ram Fiat and we hope we have the opportunity to work with you again in the future!

February 01, 2022

This is a great dealership. I was treated courteously, and the whole situation went smoothly with buying out the lease on my car. The whole procedure was quite smooth. Chris Connolly and Jarod had every More

by kathy131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for sharing your experience! We're so glad Chris & Jared made your visit a smooth one and we hope we have the opportunity to assist you with your next Jeep. Take care and thanks again, from all of us here at Krystal Chrysler Jeep Dodge Ram Fiat!

February 01, 2022

Always so friendly and helpful.Only place I trust to Always so friendly and helpful. Only place I trust to take my Jeep! Great place More

by l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler
Feb 02, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your Jeep! We're honored to receive your support and look forward to your next visit!

January 31, 2022

Cruise control is working. Thanks Andy for reaching out to me. I did call on Saturday but I was late and you had left for the day. More

by rseeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Feb 01, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're happy to hear that we could help improve this situation! Thank you for leaving Andy and the Krystal Chrysler Jeep Dodge Ram Fiat team your awesome feedback!

January 27, 2022

Excellent service super helpful staff. I recomended to all. Trusted knowlegable and fair. This is the 4th Jeep I have purchased from them. More

by 109 SFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Sharon Rounds
Jan 27, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We are so happy to hear that you had such a great time working with our team at Krystal Chrysler Jeep Dodge Ram Fiat! We are so proud that you can rely on our team to get you great vehicles!

January 27, 2022

Staff was courteous and helpful they fixed my rear washers and installed new cruise control. More

by rseeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Jan 28, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so glad our team could help resolve these issues for you! Thank you for rating Krystal Chrysler Jeep Dodge Ram Fiat five stars!

Jan 28, 2022 -

rseeger responded

the issue with the cruise control continues it intermittently shuts off. If you go over a slight bump it kicks out. It doesn’t seem to connect in 5th or 6th gear. When I left the dealership I tested it and wouldn’t connect. Then on the north way from exit 21 to 18 I kept pressing the set button with no response. I’m very frustrated.

Feb 08, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Our service manager, Andy, reached out regarding the cruise control, and he stated the problem had been resolved. Don't hesitate to contact Andy at (518) 623-3405 if there is anything else you may need assistance with regarding your vehicle. Frank Toti General Manager

January 26, 2022

Very happy, quick and easy purchase made so by Tim Connolly our sales rep and Jared Porcell in finance. More

by Dan62@charter.net
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Young
Jan 27, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the kind review! We're happy to hear that Tim & Jared worked hard to make your experience a smooth one and we hope we have the opportunity to serve you again in the future. In the meantime, take care and please don't hesitate to reach out if there's anything else we can do for you! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

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