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Koons Westminster Toyota

Westminster, MD

4.7
1,606 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,606 reviews

October 30, 2026

Pleasant and professional. He gets you to your destination quickly and safely. Thank him for me. More

by sherryjones03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carlyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

October 30, 2026

Joanne and Jason were fantastic to work with. Can't imagine going anywhere else! Thanks Again! More

by jamasters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pandoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Virgilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

October 30, 2026

Todd is great to work with and very helpful. I appreciate all of his help More

by amymika
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Koons Westminster Toyota responded

amymika, thanks so much for rating us so high! Be safe on the road!

October 30, 2026

It was easy scheduling my service appointment, and someone called me to remind me about it too! The actual service went well & took quicker than predicted!! Thanks alot!! More

by andyrolle80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd (Milo) Dwars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

October 29, 2026

Todd Eckard knows me and my car and provides exceptional customer service. The shuttle service takes me to work while my car is serviced and can pick me up if needed. The mechanic does a great job. My car a More

by mbatten0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Koons Westminster Toyota responded

mbatten0, thanks so much for rating us so high! Be safe on the road!

October 29, 2026

Internet sales guy seems to think a dealer inspection and MD state inspection are enough for a customer to trust the condition of a used vehicle; a vehicle that is 2 yrs old and priced above the original new More

by johnson
Recommend Dealer
No
Employees Worked With
Alex Shor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

Koons Westminster Toyota responded

Thank you for your feedback. We understand your concerns about the vehicle's condition and pricing. We strive to provide transparency and thorough inspections. Please reach out to us directly so we can address your concerns and ensure you feel confident in your purchase.

October 29, 2026

Great customer service. Love the video and recommendation pages. The service rep was thorough and explained what was never and what could wait. More

by cindiking0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Koons Westminster Toyota responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

October 29, 2026

Always great, prompt service. Like how you are kept updated on progress throughout the appointment. More

by chris@arndtkohlway.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

October 29, 2026

Was happy that things went smoothly this time! So I'm most grateful for your service. More

by sylmusica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

October 29, 2026

Great experience I would recommend Koons to someone that was buying a vehicle in the future More

by Stephen.hinds78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Solis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!