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Koons Westminster Toyota

Westminster, MD

4.7
1,280 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,280 reviews

June 09, 2026

The associate I worked with was Jacob, and he was super helpful. He made this the best experience I’ve had at this dealership. More

by ohsobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob S.
Jun 10, 2026 -

Koons Westminster Toyota responded

ohsobo, we are delighted to see this rating! Have a great day!

June 09, 2026

Both Jeremy and Alex helped me get a new car even though I originally came for a used car that was unfortunately sold as I arrived for the test drive. Both were patient and willing to work within my budget. More

by blackghandi247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander, Solis
Jun 10, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

June 08, 2026

The valet service picked up my car in a timely matter. The mechanic who checked my car was pleasant and informed me everything was OK. I definitely of Koons Toyota service thank you. More

by larita428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Colassard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

June 08, 2026

Great customer service will come back again . Sales rep was very helpful and very kind More

by jose100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

June 07, 2026

When I called for an appointment , I received the appointment at the time I requested. The service manager was courteous and my vehicle was finished ahead of time. The service exceeded my expectati More

by lindsayjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

June 07, 2026

My agent Milo, has always been honest about car needs & most importantly, I trust him. The service at Koons is exceptional. I always have consideration as to dat & time to bring my car in for needed servi More

by Jmdonnelly9@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dwars
Jun 08, 2026 -

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

June 06, 2026

I have always trusted the Koons Westminster Service Writers. To meet the 15 word minimum. SMH More

by pathman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Bonnette
Jun 08, 2026 -

Koons Westminster Toyota responded

Hi pathman2, thanks so much for rating us so high! Be safe on the road!

June 06, 2026

The vallet service makes it simple. They pick up and drop off the vehicle so I don't have to leave work. More

by complexmfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
Jun 08, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

June 06, 2026

Koons sold us a car with faulty brakes and refused to honor their warranty. When working with the dealership staff, they became confrontational and dismissive of my genuine safety concerns. More

by cgchristianson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Harkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaly Gurvich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Koons Westminster Toyota responded

We apologize for any inconvenience you may have experienced with our dealership. Customer safety is our top priority and we are taking immediate action to address this issue. Please contact us so that we can resolve this matter promptly. Thank you.

June 05, 2026

Milo went above and beyond for us, they were efficient and took great care of me More

by ashes0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Jun 06, 2026 -

Koons Westminster Toyota responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!