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Koons Westminster Toyota

Westminster, MD

4.7
1,452 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,452 reviews

September 03, 2026

The service I received was very timely, professional, and thorough. I'm thankful for their inspections and suggestions. The inspection video was a nice feature. It made me feel a part of it and helped me mak More

by abigailcook5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2026

Staff is very professional and nice, and the shop seems super efficient. I've dealt with both Jacob S., and Angelo L. and found both of them to be great to work with. Angelo is very knowledgeable and patie More

by acanappagent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub, Angelo
September 02, 2026

The folks at Koons Toyota are always forthright, friendly and professional. They go the extra mile to ensure my satisfaction which I truly appreciate. More

by grmichelle2385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Baadte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2026 -

Koons Westminster Toyota responded

Hi, thank you for taking the time to rate us! You really made our day today.

September 02, 2026

Misty was great to work with and communicated every step of the process to me. I only use Koons Toyota because of their customer service. More

by roeder_jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misti Barbosa
Sep 07, 2026 -

Koons Westminster Toyota responded

roeder_jeff, thanks so much for rating us so high! Be safe on the road!

September 01, 2026

Never return phone calls! Sorry we purchased from this dealer. We are still waiting for a call More

by dcollins18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Voelkel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Koons Westminster Toyota responded

We apologize for any inconvenience you experienced with our response time. We strive to provide excellent customer service and will work to improve our communication. Thank you for bringing this to our attention.

September 01, 2026

Focused on pairing us with the vehicle options we wanted, had us zeroed in on the correct vehicle before we got to the dealership More

by monte132b
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Hands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage Keft
Sep 06, 2026 -

Koons Westminster Toyota responded

Thank you monte132b! We hope to be of service to you again!

September 01, 2026

Todd is great! He will accommodate with busy schedule and shuttle is convenient. Thank you! More

by badianganna22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2026 -

Koons Westminster Toyota responded

badianganna22, thank you for taking the time to leave us this positive review! Have a wonderful day!

August 31, 2026

Katie was amazing. Helped make everything so much more easier. Wouldn’t have gone to anyone else! More

by Brenttyn M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Crook
Sep 05, 2026 -

Koons Westminster Toyota responded

Brenttyn M., we really appreciate this positive review! Thanks so much!

August 31, 2026

James was very Professional, Kind, very pleasant to work with. I will always have James taking care of our 4 Runner. Thank you! More

by sellersmary870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Caryle
Sep 05, 2026 -

Koons Westminster Toyota responded

Hello sellersmary870, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

August 29, 2026

Extremely pleasant to work with. It was a great buying experience and I am vey happy with my new truck. More

by rickterp92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Virgilio
Sep 03, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!