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Koons Westminster Toyota

Westminster, MD

4.7
1,125 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,125 reviews

April 12, 2026

Todd gives us exceptional service He is the reason I purchased my RAV4 from Koons Toyota. More

by clark13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Koons Westminster Toyota responded

clark13, we really appreciate this positive review! Thanks so much!

April 11, 2026

I was asked by Toyota to sell my car back to them I said yes, I hadn’t even had my car for a year, it continued to break down on me it stayed in the shop for months at a time … I had to buy another car and More

by sheilae1573
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Baadte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Koons Westminster Toyota responded

sheilae1573, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 11, 2026

The team was great to work with. I had a complex buying and out of state registration process, and they took care of everything. Highly recommended. More

by bradrevenis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pandoli, Brendon Golden, Alex
Apr 13, 2026 -

Koons Westminster Toyota responded

bradrevenis, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

April 10, 2026

Always been pleased with staff and service, I have a 15 year history with them. More

by dwhite21787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Koons Westminster Toyota responded

Hello dwhite21787, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

April 10, 2026

Service is always excellent. Very professional and never have any complaints. I don’t mind completing surveys, however this survey is not user friendly More

by jvhimmelberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Koons Westminster Toyota responded

jvhimmelberg, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 10, 2026

Pleased with service performed, but took 45 minutes longer than promised. Also asked for quote for some paint splatter on side of car - did not receive. More

by lcbjmn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Pfeil
Apr 13, 2026 -

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

April 10, 2026

The service at Koons Toyota is prompt and thorough. My rep kept me informed during all service. More

by sharon.wells55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Apr 10, 2026 -

Koons Westminster Toyota responded

Hello sharon.wells55, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 10, 2026

The dealership was friendly and not pushy. They helped us to find a vehicle within our price point with what we were looking for in our vehicle. More

by 4camping
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Smith
Apr 10, 2026 -

Koons Westminster Toyota responded

4camping, we are delighted to see this rating! Have a great day!

April 09, 2026

Very professional and communicates well. Would highly recommend Todd for service contact at Koons in Weatminster More

by ltalbert58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Koons Westminster Toyota responded

Hello ltalbert58, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 09, 2026

We have been a Koons Service Customer for 30 years and for a majority of that time have consistently worked with Todd Eckard to satisfy our needs. Our loyalty is not given lightly and is a testament to th More

by Paul M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!