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Koons Tysons Chevy Buick GMC

Vienna, VA

4.3
489 Reviews
Buying a new car isn't something you can really do off the cuff. It's a long-term commitment. You're going to be spending almost every day driving it, for many years to come. So, it's important that you don't get just any car, but one with which you really click. Koons Tysons Chevy GMC will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Chevrolet GMC customers. If you want to be pressured into a purchase, you had best go elsewhere. In addition to helping drivers find the perfect Chevrolet or GMC, Koons Tysons Chevy GMC also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other services, such as auto-glass repairs, transmission repairs, and wheel repairs. And, for drivers who prefer to work on their Chevrolet or GMC themselves, we have a variety of manufacturer-certified parts (i.e., oil filters, batteries, windshield wipers...). To learn more about Koons Tysons Chevy GMC, our impressive lineup of new Cruze, Malibu, Silverado 1500HD, Acadia, Enclave, and used models, or rave-worthy service, contact us today. Or visit us in person. We're conveniently located near Sterling and Arlington at 2000 Chain Bridge Rd Vienna, Virginia.
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2000 Chain Bridge Road

Vienna, VA

22182

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Showing 489 reviews

April 19, 2022

Great service got me in-and-out the same day. Donovan is a good service writer. More

by mrjacksonmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Richards
Apr 20, 2022 -

Koons Tysons Chevy Buick GMC responded

We are happy to hear that Donovan and the team could deliver an efficient, top-notch service experience! Thank you for choosing Koons Tysons Chevy Buick GMC and for sharing a great review. Have a wonderful day!

April 05, 2022

Koons stands behind their car service. ..is prompt in keeping their appointments...pays attention to problems and remedies them...has top notch customer service!! More

by worldciv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan
Apr 05, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the five-star review for Koons Tysons Chevy Buick GMC! Our service team works hard to ensure our customers feel confident in our work, so it's wonderful to see this reflected in your visit. Drive safe, and we hope to see you next time!

March 20, 2022

The service department is really good dealing with problems and keeping you informed about the solutions and progress More

by dfs0305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 21, 2022 -

Koons Tysons Chevy Buick GMC responded

We're glad you have faith in the Koons Tysons Chevy Buick GMC service team! Thank you for your business and for taking the time to share - we are so grateful for the support.

March 13, 2022

The real deal clean dealership they have accurate diagnostics and you outta go get your car checked there. More

by Attiat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ahern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review! It's great to see that our team could keep you feeling happy. We appreciate the kind words here at Koons Tysons Chevy Buick GMC!

March 12, 2022

Great experience. From reception to claiming my clean car. Staff was very professional and polite More

by lgasparott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Gomez
Mar 13, 2022 -

Koons Tysons Chevy Buick GMC responded

It's outstanding to hear that every aspect of your service visit was a success! We can't thank you enough for taking the time to share your enthusiasm for Koons Tysons Chevy Buick GMC, and we hope you'll continue to rely on us for all your future service needs!

February 25, 2022

I only bring my SUV’s to Jonathan- Tyson GMC. Best service and integrity. I strongly recommend as your advisor. More

by Monty Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 25, 2022 -

Koons Tysons Chevy Buick GMC responded

Monty, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jonathan and the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road!

February 24, 2022

Excellent service. Carlos Candia did a great job keeping me informed. They did everything they said they would. The total cost was exactly what he said it would be. More

by Blazer21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Candia
Feb 24, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the great review! We are happy to hear that Carlos delivered such a successful service experience. Drive safely, and we hope to see you back again at Koons Tysons Chevy Buick GMC!

February 20, 2022

Great communication during the entire process! Picked up and dropped off in the time promised and the level of customer service is top notch.. More

by Charlesharding82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Appel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ahern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Koons Tysons Chevy Buick GMC responded

Charles, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road!

February 17, 2022

Thank you for your service. I would highly appreciate the manager of the service department for his help and understanding! Also thank you for the service team! More

by M M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady who helped me in the service department and the manager of the service department
Feb 18, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for your confidence in our service team! We are thrilled that we could assist you and we hope you will continue to choose Koons Tysons Chevy Buick GMC. Have a wonderful day!

February 11, 2022

From the first phone call until my car was completed I received nothing but exceptional service. They made sure I knew everything that they had to do and had my car back on the road in the fastest way pos More

by Sistaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Appel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Koons Tysons Chevy Buick GMC responded

Thanks for taking the time to review Koons Tysons Chevy Buick GMC! We're glad to hear that our team provided you with excellent service throughout the entire experience!

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