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Koons Sterling Ford
Sterling, VA
730 Reviews
The Koons Automotive Group has been around since 1964, and we've been providing Sterling area drivers with exceptional service and automotive assistance since that time. We're proud to provide drivers with a modern, simple, convenient auto purchasing or servicing experience that puts drivers first. We want to help you get on the road and on with your life. We're ready to meet you in the middle and speak your language. If you're looking for a dealership that you can rely on, then you needn't look any further than Koons Sterling Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 730 reviews
February 17, 2022
Ordered a vehicle from Ethan, best sales person ever. Khalid finished the deal and also did a great job Khalid finished the deal and also did a great job More
by Atiaga0903
February 06, 2022
Excellent service everyone was real friendly. My car was serviced quickly thank you very much serviced quickly thank you very much More
by wal
Employees Worked With
February 03, 2022
FANTASTIC SERVICE ONCE AGAIN!!! I would highly recommend FANTASTIC SERVICE ONCE AGAIN!!! I would highly recommend Joey of Koons Sterling Ford to anyone looking for a top notch service advisor. His great co FANTASTIC SERVICE ONCE AGAIN!!! I would highly recommend Joey of Koons Sterling Ford to anyone looking for a top notch service advisor. His great communication, positive attitude, and overall knowledge is incredible. He deserve to be recognized for his professionalism, dedication and stellar customer service. Thanks! Mike B. More
by Mike B.
Employees Worked With
February 02, 2022
I was an easy customer yet the salesman I contacted passed me off to an inexperienced sales representative because I wasn’t worth his time. When I picked up my truck it hadn’t been taken out of “trans passed me off to an inexperienced sales representative because I wasn’t worth his time. When I picked up my truck it hadn’t been taken out of “transfer mode”. Many features did not work and the inexperienced sales person ignored my complaint, incorrectly indicating those features “just didn’t come with the vehicle I purchased”. More
by mkb333
Employees Worked With
February 01, 2022
It was a great transition and every one was super on handing me on my purchase will recommend handing me on my purchase will recommend More
by Shorty44234
Employees Worked With
January 20, 2022
My service experience, as always, was excellent. I have bought 4 cars over the past 20 years and have always had exceptional service and experience. I have highly recommended this Koons Ford to friends an bought 4 cars over the past 20 years and have always had exceptional service and experience. I have highly recommended this Koons Ford to friends and co-workers over the years. THANK YOU!!!! More
by janyouell
Employees Worked With
Other Employees :
The mechanic who did the work was exceptional with his service
December 31, 2021
Horrible experience in my 45 year buying history ..I’m disgusted, run don’t walk somewhere else disgusted, run don’t walk somewhere else More
by judysilver365
November 29, 2021
Charging over MSRP for their vehicles, even pick up trucks. I would never buy anything from these crooks. trucks. I would never buy anything from these crooks. More
by Vd1764
Employees Worked With
November 22, 2021
This was one of the best buying experiences ever! Syed Hussain was quick and very helpful. Also, Alex the manager was helpful and made sure I was happy with the price. He also repaired the minor scratch Hussain was quick and very helpful. Also, Alex the manager was helpful and made sure I was happy with the price. He also repaired the minor scratches at no cost. Great price and great dealership!!! More
by calebklee
Employees Worked With
November 09, 2021
Great experience and customer service all around. Syed did a great job on taking care of everything. did a great job on taking care of everything. More
by Thomas H.
Employees Worked With
