Koons Mazda of Silver Spring
Silver Spring, MD
Filter Reviews by Keyword
By Type
Showing 82 reviews
Awesome experience! John Speakes @ Koons Silver Spring went well beyond my expectations in my recent purchase of a car. His experience in the industry was truly beneficia John Speakes @ Koons Silver Spring went well beyond my expectations in my recent purchase of a car. His experience in the industry was truly beneficial in my decision to purchase my vehicle! I would highly recommend John and the staff at Koons Silver Spring in any car buying decision! More
Service is horrible they damaged my car I went to the shop and did oil change and tires roted for 132.00, I also asked them to replace left lowbeam bulb. They told me that I have to replace I went to the shop and did oil change and tires roted for 132.00, I also asked them to replace left lowbeam bulb. They told me that I have to replace whole ballast as it was supposedly broken... Was working for last 4 y..... And they made my right bulb to go off.... They also didn't informed me about breaking right bulb.... I was driving home without any light.... They proposed radiculous price ... For changing my low headlights... 900 dollars including replacement of broken ballast in assembly....I got bulbs replaced tonight by my boyfriend... And I paid only for headlight bulb.... I have no words for this place.... I hope they didn't damaged any electricity in my car as u hear something ticking .... Tomorrow I'm going to the shop to pay and check this out.... It's a very dangerous place.... Stay FAR AWAY from them.... I'm going to submit consumer complain ... This shouldn't be happening More
Great Customer Service by Mr. Bill Fourte. On August 20, 2016, I stopped by "Koons Mazda in Silver Spring." and met the salesman Mr. Bill Fourte who were very helpful in by Mr. Bill Fourte. On August 20, 2016, I stopped by "Koons Mazda in Silver Spring." and met the salesman Mr. Bill Fourte who were very helpful in my decision to purchased that vehicle on Saturday, He was patience and had excellent customer service skills and understand of what I was looking for in a vehicle. Thanks again for your service and when I'm or anyone else that I know is ready to purchase a vehicle, I will tell them to go to at Koons Mazda in Silver Spring. More
Excellent Service!!!! I recently purchased a Mazda CX-5 since the beginning the service was excellent! the salesman Moh Fofanah helped me with everything, I was impressed b I recently purchased a Mazda CX-5 since the beginning the service was excellent! the salesman Moh Fofanah helped me with everything, I was impressed by all his knowledge about the car, he explained me how to use every single feature of the car and gave tips on how to take care of my new car. Overall it was a very fast process, he followed-up with everything, very good customer service! I would definitely recommend Koons. I am very happy with my car and the experience! If you need a car Koons is the place!!! More
Fantastic Salesman Greg Ellison is hands down the best car salesman I have ever dealt with. He was knowledgeable, courteous and followed through on everything I Salesman Greg Ellison is hands down the best car salesman I have ever dealt with. He was knowledgeable, courteous and followed through on everything I needed in purchasing a new vehicle. I would recommend seeing him if you are in the market for a new vehicle. More
Good experience I dealt with Andy Kohn as a salesperson and Chad Silla on finance. They were both knowledgeable about the things they needed to know. Andy took care I dealt with Andy Kohn as a salesperson and Chad Silla on finance. They were both knowledgeable about the things they needed to know. Andy took care of finalizing our sale even before he was due to be at work and Chad had the finance system down pat. I went in at 10:15 having decided that I preferred the Mazda 3 to a Corolla - but not if I was going to have to pay a lot more, haggled over price for about a half hour, got it to the price I needed it to be all by 11. After paperwork, I was on my way home by 12:15 - came back and picked up my new car at 1:15. I am not a huge fan of buying new cars, but I left this one believing I got the car I preferred at a fair price. Can't ask for more than that. More
Great experience I was taken care of by Elliott, Simon, and Brian and I couldn't have been in better hands. Everything was quick, painless and there was absolutely no I was taken care of by Elliott, Simon, and Brian and I couldn't have been in better hands. Everything was quick, painless and there was absolutely no pressure or gimmicks. This was my first experience buying a car and I would highly recommend koons to anybody looking for new, used or certified pre-owned car ownership. More
Great salesPerson, happy customer. Looking for safety and reliability in a newer car went into Koons Silver Springs. At 62, this would be my first dealer purchase and expected a fair p Looking for safety and reliability in a newer car went into Koons Silver Springs. At 62, this would be my first dealer purchase and expected a fair price and good car buying experience. After a rocky start, Elliot Bourne , sales person, listened carefully and realized that for a car and budget, a new Mazda 3 manual transmission would be a better fit . To say I love, love, love my new car is an understatement. Couldn't be happier. Thanks Elliot. More
Went into buy a truck ended up buying two vehicles I browsed online and found a truck that I wanted at another dealership that was over a hour away. I called Koonz and made contact with John Speake. No I browsed online and found a truck that I wanted at another dealership that was over a hour away. I called Koonz and made contact with John Speake. Not only was John helpful with the truck I was buying, I felt I could trust him I ended up buying a brand new car for my wife. John went and picked up the truck for me and reassured me if I didn't like it I wasn't on the hook for it. I never felt so at ease spending $80000 plus. More
Amazing experience Went there originally for either a Acura or an Audi ended out with a Lincoln MKX and I love it,they do everything in their power to help you out and g Went there originally for either a Acura or an Audi ended out with a Lincoln MKX and I love it,they do everything in their power to help you out and get you what you need ...I'll be back to loons for my next car ! More
