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Koons Clarksville Chevrolet Buick GMC

Columbia, MD

4.5
447 Reviews
Win Kelly Chevrolet Buick GMC is a Mark of Excellence award winning Baltimore Chevrolet dealer. From our dealership in Howard County, we are able to sell and service new and used Chevy Cars and Trucks, as well as Buick and GMC vehicles. No other Baltimore GMC dealership will work harder to put you in the right vehicle at the right price.
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12421 Auto Drive

Columbia, MD

21029

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Showing 447 reviews

March 28, 2025

Very helpful and knowledgeable about vehicle options. Would recommend this dealership to my friends and family More

by Onebumleg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for recommending Koons Clarksville Chevrolet Buick GMC! We're delighted to hear that our team was helpful and knowledgeable. We appreciate your support and look forward to assisting your friends and family in the future!

March 26, 2025

They were efficient, took on time and completed the service in a very reasonable time. The place was clean and the people very nice and polite. More

by Lewis116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience with us at Koons Clarksville Chevrolet Buick GMC, Lewis! We're glad to hear that our team provided efficient service and maintained a clean environment. We appreciate your feedback and look forward to serving you again in the future!

March 19, 2025

Koons of Clarksville has never disappointed. When you roll up in a tow truck, unexpectedly, and they work to get your single vehicle up to speed asap... well grateful is my review. Kacey Burris More

by mcdempsey58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacey Burriss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ashby
Mar 20, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to hear that Kacey and Jason have consistently provided exceptional service for your diesel Cruz at Koons Clarksville Chevrolet Buick GMC. It's wonderful knowing our team has been able to assist you promptly, even in unexpected situations. Thank you for trusting us with your vehicle's care!

March 12, 2025

Service dept. is always friendly, and professional, David Hammond and the entire service department are GREAT! More

by Scotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Scotty, thanks for recognizing David and the service team at Koons Clarksville Chevrolet Buick GMC! We're glad to hear they consistently provided you with friendly and professional service.

March 11, 2025

Always very good work is completed on time and I’m always keep in the loop. Very satisfied. More

by thomasvdillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyle Etzwiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cecchini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacey Burriss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

We are so happy that our Koons Clarksville Chevrolet Buick GMC team earned your five stars. Thanks, Thomas!

March 03, 2025

Rico was very easy to deal with, Finance dept was also great, walked me thru all opts More

by Stephentbred6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Northrup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

We are glad to hear that Rico provided excellent sales support. Thanks for choosing Koons Clarksville Chevrolet Buick GMC!

March 02, 2025

Overall excellent professional service was provided by both Dealership and Service Representative David Hammond. Was very helpful in fixing the issue I was having with my battery and satisfactorily perf More

by Buick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience with us! We're delighted to hear that David and the team at Koons Clarksville Chevrolet Buick GMC provided excellent service. We appreciate your trust in us, and we're here whenever you need assistance!

March 01, 2025

Everyone was very helpful. We were advised of all our options making it easy to make a decision More

by Danny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wright
Mar 03, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thanks so much, Danny. We look forward to your next visit to Koons Clarksville Chevrolet Buick GMC!

February 28, 2025

No return calls after 3 calls for service. Once I got someone, they could not help me if I dropped off the car no help to get home. Still advertising valet service that no longer exists. When More

by margaretchase9
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Margaret, I'm sincerely sorry to hear about your experience with our service department. It's disappointing that we couldn't provide the assistance you needed, and I apologize for any miscommunication regarding valet services. We value your loyalty over the years and would be happy to speak with you to address these concerns directly. Please email me a time that would be convenient to speak with you. Thank you, Noelle Watson - Service Customer Relations Manager - noelle.watson@koons.com

February 25, 2025

Koons is absolutely an incredible dealership to work with. The entire staff from the front of the house to the back of the house is amazing. Kacey in the service department is incredible. Her level of e More

by johnlsiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyle Etzwiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cecchini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacey Burriss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the fantastic feedback! We're delighted to hear that Kacey and our team at Koons Clarksville Chevrolet Buick GMC provided such an exceptional experience. We appreciate your support and look forward to serving you again in the future!

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