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Kool Chevrolet

Grand Rapids, MI

4.4
116 Reviews

3770 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 116 reviews

August 15, 2017

Excellent Chris S. was excellent help and made me feel very comfortable during the process. This was my first time at Kool Chevy and I have nothing but great th More

by Brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Schaberg
August 08, 2017

Buying new car My experience with Kool Chevrolet was exceptional. From first talking to Sam, my salesperson, to signing all the paperwork with Zack, the finance pers More

by Sandy Lonero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam and Zack
August 08, 2017

Oil change Completed oil change in a timely manner. when service was complete the reps at Kool called me to inform me that the service was complete & I could pic More

by RKing4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Nowak
August 07, 2017

Great service Kool always goes above and beyond in great service from customer care, loaner cars, and getting you back on the road. They are flexible with schedulin More

by Jodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
August 06, 2017

Pleasant The service department handled the recall on my Corvette professionally and courteously. The trunk software update took less time than checking in and More

by Robert E Siebert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Have dealt with 3 of the service tecs and all three have been great. Will do better in the future to remember names.
July 25, 2017

start to finish was GREAT Dealt with Kool going back to Alberta Shook when i bought 69 chev them 2 olds then back to chev always great. John Grable was the best with others ti More

by dave0709
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN ,WALT
July 25, 2017

Amazing Jay was amazing today work with. He went above and beyond finding me just the right vehicle. He even came in on his day off to finalize the sale: More

by Teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay and zack
July 11, 2017

ait cond problem air was out call Chevy Corp first because of a rusted part, bought it new 2011 traverse only has 26,000 miles, garaged at all times. Their were no rec More

by tip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service rep and cashier
July 10, 2017

A job well done The repair was done quickly and well. I dropped my car off the night before my service appointment and was notified around 2 o'clock that it was do More

by Jodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William DenHof
July 05, 2017

Trade In and Purchase Tim Lawrence is a pleasure to work with. he has great vehicle suggestions and goes out of his way to make the trade in/purchase easy and uncomplicate More

by tekaahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Lawrence