Koeppel Hyundai
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My experience at buying a car here was great! Couldn't have asked for a better team than John Parhami and Oscar Sanchez. The whole process was very fast as well as easy. Not to mention, the price Couldn't have asked for a better team than John Parhami and Oscar Sanchez. The whole process was very fast as well as easy. Not to mention, the price was amazing itself. Thank you! More
My experience was awesome in Long Island City Hyundai. I was not clear about what car I wanted. David was extremely helpful professional and knowledgeable so I made the right decision. Now, I am a happy own was not clear about what car I wanted. David was extremely helpful professional and knowledgeable so I made the right decision. Now, I am a happy owner of 2013 Santa Fe. Thank you David. More
Purchased an used car and I was experiencing mechanical problems afterwards. Contacted the dealer for the warranty coverage and no one was returning my calls. Horrible aftercare service for an used car, problems afterwards. Contacted the dealer for the warranty coverage and no one was returning my calls. Horrible aftercare service for an used car, also please make sure that you have entire costs outlined before you negotiate the price. They have hidden fees which makes up the discounts that you've worked on. More
After checking out other dealerships and hearing negative reviews, I was very pleased of the straightforward and no nonsense price negotiations at LIC Hyundai. They honored my TrueCar quote without hesitatio reviews, I was very pleased of the straightforward and no nonsense price negotiations at LIC Hyundai. They honored my TrueCar quote without hesitation and competitively price matched a previous dealer quote. Although I stopped by in the last two hours before closing, John was still able to provide a test drive around the neighborhood, information and a good price. I also worked with Oscar who was also very straightforward during the contract signing and didn't sell me anything more than I had asked for the following day. They gave me the time to think and calculate everything before signing my purchase which was pressure-free and considerate. There were no hidden fees and last minute sales pitches. I highly recommend LIC Hyundai especially for those who've had bad experiences on previous car purchases. It's unfortunate that car dealership stereotypes are mostly negative and stressful. But LIC Hyundai is definitely one that stand out better than the rest! Thanks John and Oscar for making a believer out of me that honest and helpful car salesmen still exist! More
I went to LIC Hyundai to browse new cars and ended up buying. With the service there was outstanding. Debbie Aslam provided me with the best customer service. She treated me as if I were a friend with lo buying. With the service there was outstanding. Debbie Aslam provided me with the best customer service. She treated me as if I were a friend with lots of respect. I would recommend anyone to this place especially to see Debbie. Great customer service very knowledgeable and knows what she's doing. She found the best car that fit my budget would recomend debbie as a best car dealer. She takes her time no rush or try to sale you something that you would regret. Thanks Debbie More
The beginning was not so great when I started dealing with another salesman (I was about to switch to another dealer), but it all changed when I switched to Debbie. She was straight forward and honest w with another salesman (I was about to switch to another dealer), but it all changed when I switched to Debbie. She was straight forward and honest with me. She put me at ease that I could put my guard down. Israel, her manager, was also very friendly. The financial manager, however, could use some additional customer relations training. The service department, however, was the best and friendliest I ever dealt with. They not only corrected all the problems with the used car I was buying but also gave me a loaner while my car was being serviced. Thanks to Debbie and Tia Hamilton. More
This review is ONLY for Francisco and Igor, I've elected not to include my Finance Department experience. At first it seem like I was clashing a lot with Francisco, a lot of back and forth. But he elected not to include my Finance Department experience. At first it seem like I was clashing a lot with Francisco, a lot of back and forth. But he was proffesional through out the whole process, which I appreciated a whole lot. At one point towards the end, Igor, the manager, had to get involved and he too was very proffesional about it. So in the end I was happy with my dealings with Francisoc and Igor. Thanks. More
This dealership is honest and reliable. There were no sales games played . Just an honest and fair price and honest dealings with excellent and friendly service. sales games played . Just an honest and fair price and honest dealings with excellent and friendly service. More