Koeppel Hyundai
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,395 reviews
Buying a car can be a scary experience. when I worked into the Hyundai dealership I did not know what to expect.. Me a woman with so so credit how would I be treated. Thank GOD they gave me Valerie Mayer into the Hyundai dealership I did not know what to expect.. Me a woman with so so credit how would I be treated. Thank GOD they gave me Valerie Mayer! Valerie made me feel at home, She worked with me to get me the best car for me. Oscar Sanchez helped me get a lone and payment plain that I could work with. I was very happy when I left the dealership.. More
The Sales representative was one of the best. Very friendly staff throughout the dealership who made you feel very comfortable. All of the products and features were explained and the quality of serv friendly staff throughout the dealership who made you feel very comfortable. All of the products and features were explained and the quality of service was overall outstanding. The price was good and overall the whole experience was very pleasant and painless. More
This dealership was very open and honest with me from the start..My credit was not the best in the world but they worked with me and I still came out of there with a car...Alain Lustig was very helpful and k start..My credit was not the best in the world but they worked with me and I still came out of there with a car...Alain Lustig was very helpful and knowledgeable of the vehicle he sold me...And explained everything in full,even the warranty.The car had one problem and I called Alain and he scheduled me to come in and took care of it immediately,just like he told me he would when he sold me the car...I respect honesty and he is a very honest and genuine individual. More
Overall, we had a great experience with our purchase at this dealership. We started by looking for used cars. David was absolutely fantastic at listening to us, our needs, and our wants, and doing his be this dealership. We started by looking for used cars. David was absolutely fantastic at listening to us, our needs, and our wants, and doing his best to match up a good car deal with what we could do. It took a few visits, but he never gave up trying to find us a car we could truly call ours (and afford it). Though at one point it seemed like a lost cause (due to a mix up in a different department which had nothing to do with David or Damion) David truly came through and found us a great used car, and then worked some magic to make sure it was something that we could afford. To that point, Damion did a fantastic job working with David to make sure we could afford our certified pre-owned car...and Damion made sure to take the time and explain things fully and answer EVERY single question we had. I could not recommend David Rutkay highly enough..he's a great sales person who wants to ensure that he does everything he can to help his customers. My family and I are really grateful to David and Damion for all of their hard work. The two of them made this purchase the best experience it could have been. More
Horrible place, zero customer service, refuse to give back my deposit, they lie in your face, worst dealer i have ever seen. Thats why i dont buy in nyc always go out of state. back my deposit, they lie in your face, worst dealer i have ever seen. Thats why i dont buy in nyc always go out of state. More
Debbie took care of all our needs that is why we leased two vehicles , one for my son and myself. She is the bestest and we will be back again. two vehicles , one for my son and myself. She is the bestest and we will be back again. More
Very polite and considerate. Patient and welcoming. Answered all of our questions and overall a excellent salesperson. Would definitely recommend his services to all of my friends. Answered all of our questions and overall a excellent salesperson. Would definitely recommend his services to all of my friends. More
First of all, I'd like to say that this is my third time returning to this dealership to purchase a vehicle. My sister and niece also purchased vehicles at this dealership. We all had excellent exper time returning to this dealership to purchase a vehicle. My sister and niece also purchased vehicles at this dealership. We all had excellent experiences! For my first two purchases my saleslady was Debbie - it was a long time ago but she was great! On this occasion, I traded in my Lancer of which the salesman, Igor, offered me a very good price - i was extremely pleased and happy for his help. I was then interested in leasing the Elantra, and the salesman, Michael Renaud, discussed with me all the options I could choose. He was incredibly kind and patient, answering and explaining all of the questions my son and I had about the lease and the car itself. He really wanted us to fully understand everything. I believe Michael really cares about his customers and after working with him, i felt fully confident to complete the lease transaction. Lastly, i finalized my transaction with Oscar Sanchez the Finance manager, who was also very polite and friendly to us, and helped expedite everything. All in all, i recommend this dealership for their excellent customer service, salesmanship, professionalism, and personable manner. More
I was satisfied with my car buying experience. I knew what I wanted, got right to the numbers, and squared away a fair deal very quickly. I was treated with professionalism and the entire experience app what I wanted, got right to the numbers, and squared away a fair deal very quickly. I was treated with professionalism and the entire experience appears to have gone seamlessly. Recommended. More