Klein Honda

Jeff doesn't know how to talk to his customer. He is very rude and illogical in his talk. He asked me to bring my car for repair which I brought recently and kept the car for 2 days and then he returned t rude and illogical in his talk. He asked me to bring my car for repair which I brought recently and kept the car for 2 days and then he returned the car to me saying he cannot do the service More

Towed my 1998 Honda Accord (92,000 miles) into dealership. Reno called back and told me I have a bent rod and water in the engine. He recommended a new engine at the cost of $3700, claimed my car dealership. Reno called back and told me I have a bent rod and water in the engine. He recommended a new engine at the cost of $3700, claimed my car was worth nothing if I did not fix it and worth $9000 if I changed the engine. Blue book stated car worth in excellent condition was worth $6000. I had him talk to my husband and then his value and story about bent rod started to change. Refused to let him work on car and had it towed to another auto repair shop. New shop said I probably went through a big puddle and sucked water into the air intake. Removed water, changed oil, air filter and spark plugs. Received car two days later and runs perfectly. Honda dealer wanted to scam me into getting new engine when it was not needed. I will never return to this dealer. RIP OFF. More

After searching for a new Honda for several weeks and visiting both of the eastside Honda stores and tehn the Lynnwood store, the ONLY store where we felt comfortable and relaxed was Klein Honda. We purc visiting both of the eastside Honda stores and tehn the Lynnwood store, the ONLY store where we felt comfortable and relaxed was Klein Honda. We purchased the vehicle in mid August and had some accessories added after the sale and had an opportunity to use the service department for installation and WOW, everything just went so very smoothly. we live in Bellevue and would never consider the drive too far for the pricing and service we received. Our salesperson Bob Labor was terriffic and fun to work with. We happily vote Klein Honda the best around! More

We arrived at Klein Honda after conversing with their internet sales person. The internet sales person and I had agreed upon the price for a new car prior to our arrival. When we arrived we found that internet sales person. The internet sales person and I had agreed upon the price for a new car prior to our arrival. When we arrived we found that the car offered was not the agreed upon color. We were also charged for the "decor" option group when the car in fact had only 1 of the 3 items included in that group. The price was also higher that we had agreed upon via email the day before. We had a cashiers check with us to pay for the car but we left without one! What a NIGHTMARE! Also, when I arrive at a dealership I expect to work with the person I spoke with and emailed and not be shuttled off to someone else. More

We began our Honda Search on the Internet. Klein was very responsive, was willing to be upfront with what they had, prices, etc. They have a designated Internet Representative. Also their web site is f very responsive, was willing to be upfront with what they had, prices, etc. They have a designated Internet Representative. Also their web site is friendly and very easy to use. They did not play cat and mouse games on the phone. And when we went to the dealership, it had a good feel. Everyone seemed happy to be working there, and we also heard there really is a Mr. Klein. I truly dislike financial relationships with companies where the employees are unhappy. Anyway, great great service. And we got our first tank of gas free! We were glad we drove the extra 40 miles. More

After spending a couple hours looking at the Honda Fit's at Klein Honda we decided to buy the last Sport w/Nav Honda Fit on their lot. After starting the paperwork our salesman had to go to a scheduled meet at Klein Honda we decided to buy the last Sport w/Nav Honda Fit on their lot. After starting the paperwork our salesman had to go to a scheduled meeting and left us with another salesman to close the deal (the price had already been arranged through Costco Pricing). This new salesman asked us to wait at the desk while he processed the paperwork. After waiting for 15 minutes we walked outside to look at the car again just to pass the time. While outside we were informed by yet another salesman that the car had just been sold to another couple who had arrived while we were test driving the car. While the other couple never test drove the car, they were informed that we had agreed to buy it and were allowed to buy it from under us. Chalk it up as a day wasted at Klein Honda. More

I recently bought an used car from them. The treatment I received from Francis & Perry was very good and co-operative. They suggested to slightly increase my budget in exchange for a much better car than I received from Francis & Perry was very good and co-operative. They suggested to slightly increase my budget in exchange for a much better car than I wanted to buy. Though it was very late in the night (almost 11 PM) on a saturday evening, they patiently did all paper work clarifying all my questions & giving appropriate suggestions. Though the APR initially estimated was high, eventually I got the most competitive rate. Overall, it was a very good experience and I think we got the best deal in buying our 2005 Honda Civic. I will refer my friends here. More

This was the best car buying experience I have ever had. Nate was easy to work with and did not preasure me. I am a single mother and had several bad experiences at other dealers. I would recommend the de Nate was easy to work with and did not preasure me. I am a single mother and had several bad experiences at other dealers. I would recommend the dealer to anyone that does not want the typical car buying experience. More

This was our second purchase from Klein Honda within the last 6 months. I came in, told Rich what I wanted, and the transaction was easy and seamless. Manager Perry was also very accomodating. There was no last 6 months. I came in, told Rich what I wanted, and the transaction was easy and seamless. Manager Perry was also very accomodating. There was none of the typical car business games. We love our 2009 Fit Sport. Rich was very professional, to the point, and got to the bottom line without any delay. We will recommend Klein Honda, and our salesperson Rich, to anyone we know, who is looking for a new or preowned vehicle. More

Went in to look at CRV's three times, never had the feeling that I was being hustled, they always had the time to take me around and explain what was what. Buying was a simple process, they are very ea feeling that I was being hustled, they always had the time to take me around and explain what was what. Buying was a simple process, they are very eager to sell me a car and were aware that Honda is not the only game in town. More