Klein Honda

Kline Honda has serviced my Pilot since I bought it new in 2009. They've done all of my routine and preventive maintenance without a hiccup. They are always professional, informative, courteous and frien in 2009. They've done all of my routine and preventive maintenance without a hiccup. They are always professional, informative, courteous and friendly. Their employees are very competent and provide professional service. No matter who helps me I always leave feeling like I was a special person. I have never been dissatisfied with any of the work done. Best part of all is that I can trust them! More

Klein Honda changed my life. I have been driving a car that had mold growing inside and was making me and my kids sick. I came in and EVERYONE was so helpful and I left in a great car and given a GREAT de that had mold growing inside and was making me and my kids sick. I came in and EVERYONE was so helpful and I left in a great car and given a GREAT deal. THANK YOU KLEIN HONDA!!!! More

I recently purchased a 2004 Mazda3 from Klein Honda. I was told that the car had been given a comprehensive check by their service department and that it passed with flying colors. This check, along with was told that the car had been given a comprehensive check by their service department and that it passed with flying colors. This check, along with the low miles for a 2004 model, convinced me to purchase the car. In fact, this service check was the reason I was willing to increase my offer for this car. Last week (I've had the car for about 2 months) the car started having a strange vibration/noise when excellerating. I thought it was exhaust. It turned out to be one of the motor mounts. Someone had shoved/hammered some hard rubber stuff around this mount. I guess the reason was to hide the vibration/noise rather than fix the problem. After a couple of thousand miles the stuff mostly fell out (apparently) and I was left with a $300.00 repair bill. I know the law that used car sales are as is. Buyer beware. More

I am giving a positive review of the service department. I am not sure if it was Steve Shosky I interacted with in service or not. Pretty sure. Every time I take my car in for service I am always greeted at I am not sure if it was Steve Shosky I interacted with in service or not. Pretty sure. Every time I take my car in for service I am always greeted at the door or even at my car. I have never had to wait to get checked in for service. Upon completion of my service visit I have always been given a rundown of what exactly they checked and/or repaired/replaced and given me an explanation of why everything was done the way it was. I always choose to keep my Accord’s serviced at the dealership to ensure that I am up to date with the required maintenance and that genuine Honda parts are used on the vehicle. The outstanding job of your service department and your sales staff on my fist Accord purchase was the reason I chose to come back and purchase a new Accord within this past year. I will definitely bring my business back to Klein for purchase of another Accord whenever that time may come for me. Thank you very much. Mike Nisbet More

I brought my car in for diagnosis because a service engine light was on. You did the diagnosis for free. The Nissan dealership was going to charge up to $110 to diagnose the problem. Ryan checked th engine light was on. You did the diagnosis for free. The Nissan dealership was going to charge up to $110 to diagnose the problem. Ryan checked the car out, couldn't find anything wrong but adjusted the gas cap in case that was triggering the light. He reset the light and charged me nothing. All in about 10 minutes time. Who can complain with that! More

I have always had excellent service at Klein Honda. Whether I'm in for routine maintenance like an oil change, or for something more specialized, I always feel welcomed and well taken care of. Everythi Whether I'm in for routine maintenance like an oil change, or for something more specialized, I always feel welcomed and well taken care of. Everything is explained before it is done, and I have never met anyone without a smile. More

Service folks can be abrupt sometimes (especially on the phone). In person, they are usually better. I feel that explain my options well and offer choices for servicing car needs. phone). In person, they are usually better. I feel that explain my options well and offer choices for servicing car needs. More

I really cannot say enough great things about Klein Honda service department and specifically Steve Shosky. I'm the type of person/consumer that values & respects loyalty. If i'm treated fairly and res service department and specifically Steve Shosky. I'm the type of person/consumer that values & respects loyalty. If i'm treated fairly and respectfully then you have a customer for life. This has been the case in my experiences with Klein Honda and Steve. I've got an older honda and they have always, ALWAYS gone above and beyond in how they treat me. The work is always explained to me, even letting me know if a big ticket repair can wait or is urgent. I've also had the express service folks help me with headlight replacements & wipers...and are always happy to help me with installation. When the times does come for me to purchase a new car, I will definitely remain loyal in getting it from them. Thanks for all the work you do and for being an ethical business and employee. More

When I drove up Joey came out to greet me. After I told him what I needed, he explained what they would do and how long he thought it would take. He took the time tocheck my history with them and later sa him what I needed, he explained what they would do and how long he thought it would take. He took the time tocheck my history with them and later said he had found that all was well for me. Karmen welcomed me, made sure I was comfortable and offered me coffe. She check on some information I was interested in. All-in-all it was a pleasant way to spent a late afternoon. Irene More