Klein Honda

I came into express without an appointment for an oil change and was seen right away! which was a huge relief for me seeing as I have 2 children that are young, and i was out within 40 minutes. The servi change and was seen right away! which was a huge relief for me seeing as I have 2 children that are young, and i was out within 40 minutes. The service was simply amazing and I am really happy with how it all was done quickly. More

I contacted them initially through the internet to get a price on a certified used CR-V that had low miles. Mary responded in about 5 minutes! I wasn't certain I wanted to drive all the way to Everett f price on a certified used CR-V that had low miles. Mary responded in about 5 minutes! I wasn't certain I wanted to drive all the way to Everett from Shoreline to look at it and hadn't test driven a CR-V yet so checked one out at a local dealer. When I finally got around to getting up there it was after the quote had expired, but they honored it anyway. I took it for a test drive and told them that I'd take it if they could make it work within my budget. I had already worked it out, but wanted to see if they could get me better financing that what I had already gotten pre approved for. They were really awesome to work with! I had to go with my intuition on this as husband was laid up with back surgery and I was on my own. (he was happy with how I handled it, or at least that's what he told me) After reading a lot of negative reviews about every dealership I was considering; I realized that I was going to have to change my thinking if I was going to have an enjoyable experience. I checked my attitude at the door and I was determined to have a pleasant experience whether I bought a car or not and I was not disappointed! Ken followed me to the rental place 7 miles up the road and I gave him a ride back to the dealership. Thank you to Mary and Ken and Jonathan! I would recommend to a friend. I probably won't haul myself up there for servicing unless I have other business up there. More

I went in and Gina Book assisted me w my purchase. Being a female shopping for a car can really give you a bad experience, but Gina was super nice on top of being proffesional and give me great information a female shopping for a car can really give you a bad experience, but Gina was super nice on top of being proffesional and give me great information about my new civic! The process was smooth, and never felt like she was treating me like I didn't know what I was talking about, which I had run into with quite a few other dealers. I plan on sending my friends and family to see her whenever they're looking for a car! Thanks Gina I love my car and will be back to work with you for any other purchase! More

My wife and I were looking for a small SUV and one Saturday looked at 8 different cars. At Klein we were helped by Nick Dent who was very helpful and professional. He showed us a CRV and spent a lot o Saturday looked at 8 different cars. At Klein we were helped by Nick Dent who was very helpful and professional. He showed us a CRV and spent a lot of time with us making sure we knew and understood the many features of this car. That night through the use of Consumer reports, Edmunds.com and any other information we could find, we narrowed the list from 8 to 2. The next day we test drove those two, and again, Nick was extremely helpful. The experience buying from Klein Honda and Nick was something I would recommend to anyone, not to mention the overall customer satisfaction, 5 year cost to own, predicted reliability etc. of the CRV. More

Rag sharma is the worts sales man i have ever met, negative, no drive to sale, he honestly turned down a 25k deal today cause of his attitude. I was ready to buy a new 2014 Honda civic EX, but this negative, no drive to sale, he honestly turned down a 25k deal today cause of his attitude. I was ready to buy a new 2014 Honda civic EX, but this guy has no people skills did not want to work with me on any adjustments trade in just awful plain awful! i will not recomend this dealer!!!!!! More

After having visited some of the other dealerships in Bellevue, Kirkland we, my wife and I, decided to visit this one too. Our experience with the other dealerships was very bad. Some of them were racist Bellevue, Kirkland we, my wife and I, decided to visit this one too. Our experience with the other dealerships was very bad. Some of them were racist, derogatory and insulting. We found Klein Honda and Nick Dent especially very decent and respectful. Nick helped us understand all the wonderful features in then new Honda Accord. When we quoted our price, Nick quickly understood what it needed to get the deal done. He involved his manager and ensured the deal goes through. Overall we were very happy to have purchased our car from Klein Honda with Nick Dent. More

I am so satisfied with my experience at Klein Honda! It began with an inquiry through the Internet and Bebs was so helpful! I had a type of vehicle in mind and she was so excellent with assisting me in nar began with an inquiry through the Internet and Bebs was so helpful! I had a type of vehicle in mind and she was so excellent with assisting me in narrowing it down to two compact SUV’s. I really appreciated her professionalism and accommodating to my busy work schedule. When I arrived to the used car lot that evening, I was greeted immediately. John "JFK" assisted me in locating and test-driving the main vehicle I was interested in. He was patient with the questions I had and he was knowledgeable in the vehicle, which wasn’t even a Honda—it was a 2011 Nissan Rogue. I loved the car so much I decided that it was going to be my new found treasure. Once it was time to purchase the car and close the deal, Darcee was very informative and genuine in sharing the significance of the paper work I was about to sign, as well as the importance of complementing the loan with GAP and extra warranties. It was such fast and friendly service throughout. It only took about 2.5 hours from the time I was greeted until the time I drove off in my new baby! This was my very first car purchase and overall it was PERFECT!!! Thank you, Klein Honda! More

They have the best deal and incentives in the town. I bought Honda odyssey with them and got the price which Honda of Bellevue and Kirkland refused to give. Go there and save your time and money. bought Honda odyssey with them and got the price which Honda of Bellevue and Kirkland refused to give. Go there and save your time and money. More

We had a great experience with Gina. We had met her several months earlier, & now were serious about buying,so asked for her specifically on our return. She was ever-so-friendly with a delightful pers several months earlier, & now were serious about buying,so asked for her specifically on our return. She was ever-so-friendly with a delightful personality! AND she worked diligently to individualize the search for a car that JUST fit us. The good news: she walked us right to it! From the first moments of that drive in it, we fell in love with the interior.... a lovely, patterned black upholstery....to features that were just exactly what we wanted AND could afford. It felt so good & looked so dressy! Color was classy & very much to our liking. Everything just came together for us in our experience with her, & we now are thoroughly enjoying the car, it is a perfect fit! More

This past weekend, my wife and I went to Klein Honda in Everett and bought a car. Our experience with the Klein team was EXCELLENT!. They are the most courteous and professional car staff I have had the Everett and bought a car. Our experience with the Klein team was EXCELLENT!. They are the most courteous and professional car staff I have had the pleasure to work with. My wife and I shopped online for a car. We had narrowed our search down to a Honda Pilot and requested quotes from prospective dealers. We received an email from Mary MAjor (KleinHonda Internet Sales) that was graceous and professional. She provided us with a lot of information and was very up front about what to expect with pricing. I was impressed and appreciative with her knowledge and honesty. When we visited the showroom on Saturday (1/11/14), it was a really rainy day and I had hungry children in the car. Mary greated us with a warm smile and introduced us to Nick Dent (Sales) right away. Just like Mary and everyone else we met, he was professional and extremely knowledgable about his cars. He was easy to talk with and courteous. He was forthright about the Pilot's details and about pricing as well. After walking around a few cars and test driving them, we found our Pilot and worked with Nick and Tim Meek (Asst Sales Mgr) on pricing. there was absolutely NO PRESSURE in dealing with the Klein team at all. We talked about the price and found a number that worked for us both. With the help of Josh Holland (Used Car Mgr) we were also able to get a VERY FAIR PRICE for our trade in. I had researched the cost of my vehicle before hand on KBB.com (Kelley Blue Book) and KLEIN's number matched. Nick and Tim got us our car and into the Finance Office in no time at all. We worked with Darcee Davis (Finance) to get our paperwork done. She was discussed all the options and talked about all the details so we knew what we were getting into. She had a great sense of humor and made the finance process almost fun. The Klein team is an awesome group to work with. Everyone was knowledgable in their field and provided all the information we needed to make our decision. They were upfront about all the details and pricing and straight forward when it came down to negotiations. The only negative is that my children didnt like the hot cocoa from the vending machine. Other than that, it was perfectly awesome. Thanks Mary, Nick, Tim, Josh and Darcee for all the help. My family and I appreciate everythign you did for us. More