Klein Honda

A dealership I trust and excellent management After routinely taking my car to an independent garage for most service, besides oil changes, I learned some hard lessons. After three visits to the After routinely taking my car to an independent garage for most service, besides oil changes, I learned some hard lessons. After three visits to the same garage with the same issue, I took it to yet another garage and learned that I had a cracked head gasket (which I figured after reading Honda forums, yet somehow the first garage couldn't) figure that one out). Honda's quote was so competitive to fix my head gasket, it would have been foolish to go anywhere else. Kevin Serapin provided excellent customer service. He assured me I was in good hands and that Honda would stand behind their parts and their service. I knew I was not getting remanufactured parts or non-Honda parts. He, and all the other service members did their best to communicate clearly and effectively. I'm a Klein-committed for good! More

Blown awa ! Wow I had a wonderful experience with Viren, he made this process really easy and even watched our kids while we signed papers with keo Wow I had a wonderful experience with Viren, he made this process really easy and even watched our kids while we signed papers with keo More

I had a fantastic experience Damien Wilson Your employee Mr. Wilson was the most respectful and excellent salesman I have dealt with in quite some time. He explained every detail down to the en Your employee Mr. Wilson was the most respectful and excellent salesman I have dealt with in quite some time. He explained every detail down to the engine and functions of the stereo. He was absolutely impressive. Great job Damien Wilson, excellent customer service skills. More

Outstanding Customer Service! Alfred helped me with the purchase of a new 2016 CRV-EXL and was awesome! Alfred was professional, courteous and extremely friendly! Plus the price Alfred helped me with the purchase of a new 2016 CRV-EXL and was awesome! Alfred was professional, courteous and extremely friendly! Plus the price I paid was lowest in Western Washington. I can't say enough good things about Alfred, and Klein Honda. More

Horrible communication Horrible customer servive. They broke my car and never called me back about the repaire job they promised as well as a recall job they had to do. Horrible customer servive. They broke my car and never called me back about the repaire job they promised as well as a recall job they had to do. More

Awesome Sherman was a wonderful salesman. He was incredibly knowledgeable about the CR-V we purchased. He went above and beyond any salesman we've ever dealt Sherman was a wonderful salesman. He was incredibly knowledgeable about the CR-V we purchased. He went above and beyond any salesman we've ever dealt with. He made us feel like part of the Klein Honda family. We will highly recommended Sherman to anyone looking to purchase a Honda. More

"Great costumer service!!" "Had great time shopping for my car with Leo & for sure going to come back for my next purchase. Always thought that purchasing my vehicle would of be "Had great time shopping for my car with Leo & for sure going to come back for my next purchase. Always thought that purchasing my vehicle would of been difficult, but Leo made sure that everything was taken care of." More

Good Customer service Recently purchased a car in price range from Klein Honda, Customer service from Travis Lovestedt was outstanding, I would recommend this dealership to Recently purchased a car in price range from Klein Honda, Customer service from Travis Lovestedt was outstanding, I would recommend this dealership to anyone, Not only he was very welcoming and not aggressive on trying to making a quick sale but taking the time to find out what important to me and my families needs and the right vehicle for us. Very detailed orientated, Great Lot, Will be sending people that way. Thanks again. More

Proud new member of what I would call Klein Honda "ohana" I went back to Klein as I had a brief experience of what the sales experience would be like as I was shopping for a car a little less then a year ago. I went back to Klein as I had a brief experience of what the sales experience would be like as I was shopping for a car a little less then a year ago. Things were put on hold due to a family emergency with my Gma. Upon my return a week ago, I was warmed welcomed by all. A gentleman introduced himself by Leo and asked how my day was and what brought me. Very genuine! I explained and we browsed and the rest is history. Not once did I feel obligated or even pushed in a sales environment. For goodness sake I even bought the car that evening and picked it up 2 days laters due to my schedule. Finance had great follow up welcoming call as well. What a great Ohana (family) to be a part of! Mahalo Nui Loa For your Kokua Leo Rodriguez! More

Great Customer Service! Came in to just look around and I was approached by Travis Lovestedt. Usually when I go look at cars I like to pace myself and I dont like to be press Came in to just look around and I was approached by Travis Lovestedt. Usually when I go look at cars I like to pace myself and I dont like to be pressed. At most dealerships I've been to, the care salesman is always egging me on to a certain car or can be too persuasive to the point I lose interest. When I was first approached by Travis I felt that it was going to be the same experience. I was completely wrong. He was extremely knowledgeable with the cars on the lot,didn't rush me, helped me explore my options, showed me cars from head to toe, very funny which made my experience more enjoyable, and I felt as if my friend was showing me around. Felt very welcomed. Would highly recommend saying hey to Travis if your going in for those who are reading this. Thanks!!! More