Klein Honda

Being someone who dislikes car shopping, in part due to pushy salesman who's only interest is pushing any car I merely glance at, have questions about or test drive, I found Darren to be the opposite. I we pushy salesman who's only interest is pushing any car I merely glance at, have questions about or test drive, I found Darren to be the opposite. I went back to Klein Honda three of four times, and Darren happily answered my questions and brought each car over so I could test drive them with zero sales pressure (unlike what I experienced at Marysville Honda). After 2 weeks of searching, I decided to go back and see Darren to assist with my purchase. Hopefully I won't need to, but I would happily seek out Darren again to assist with another car purchase. Nice job, Darren, and thank you! More

The dealership is clean and bright and friendly and I was able to get out the same day with the car that I wanted. able to get out the same day with the car that I wanted. More

Darren was so immediately friendly, very educational walking us through all the vehicle choices and options. He was very kind and stuck with us through the whole process and even assisted us with follow walking us through all the vehicle choices and options. He was very kind and stuck with us through the whole process and even assisted us with follow up questions after we bought the vehicle. More

Sean and his sales manager got my deal done. I am tough to deal with and they were patient and understanding of my circumstances. And thank you Klein Honda. I am tough to deal with and they were patient and understanding of my circumstances. And thank you Klein Honda. More

I was to drop my car off for service ,I had called the day before and asked if they had a car rental I could get. The person in service said no problem. She went and checked to make sure a car was availab day before and asked if they had a car rental I could get. The person in service said no problem. She went and checked to make sure a car was available. She said everything was good and to bring insurance card, credit card, drivers license. I get there and NOOOOOO you can not get a car for just an oil change. Needless to say I did not get my oil changed. Manager was very rude and just kept asking why I made an appointment when I had one with them, I tried to explain that it was a very important doctors appointment and they could get me in early. He did not care one bit just kept asking why I made an appointment when I had one with them, He would not even listen to me kept talking over me and I said just give me my keys I am done with this kind of treatment. I would have not made the appointment if I was told I could not get a car. More

I was not happy with my experience. I came in 3 times to do my research on what car I wanted and to test drive different options. I gave my offer for a car and they told me they wouldnt I came in 3 times to do my research on what car I wanted and to test drive different options. I gave my offer for a car and they told me they wouldnt counter because I was talking to another dealership. Instead I walked out, they texted when I was already at the other dealership and wasted my time. They could have given me an offer and I would have stayed and dealt with the other dealership over the phone. I had enjoyed working with Edmond and wanted to give my business to him. Instead, I ended up taking my business elsewhere because I was not given the respect and courtesy that my time deserves. Not only that, is when Edmond checked in and I explained why I went another direction I didnt even get a return text.... was just left unread. I have a second car to purchase and sadly they will not get my business and lost out on probably 85K in car sales. More

I had my vehicle serviced at klein honda, After service the driver seat stopped working. Now they are not taking responsibility for it. Even I was asked money for diagnosis. the driver seat stopped working. Now they are not taking responsibility for it. Even I was asked money for diagnosis. More