Klein Honda

Excellent customer relationship. Conducive environment. Q Ali was the sales person and his charisma and attention to customer was fantastic . Would like to work with him again. Kudos Q. Q Ali was the sales person and his charisma and attention to customer was fantastic . Would like to work with him again. Kudos Q. More

We had a wonderful experience at the Honda dealership during our visit. We received great service from all the employees there. Would definitely recommend to others! during our visit. We received great service from all the employees there. Would definitely recommend to others! More

Jay is very kind and professional. He is no pressure salesman and just made the car buying experience so smooth. I was dreading the buying process but Jay made it so easy. I had immediately purchased th salesman and just made the car buying experience so smooth. I was dreading the buying process but Jay made it so easy. I had immediately purchased the car he brought out for me because it was perfect but I had a whole different car in mind so not sure how he knew! Lol More

Great customer service, courteous, honest sales and service personnel. Mr Ken Tan- Thank you for making my deal today so easy, transparent and quick, while at the same time responding to my needs and o service personnel. Mr Ken Tan- Thank you for making my deal today so easy, transparent and quick, while at the same time responding to my needs and overall exceeding expectations! You and everyone on the team involved is appreciated! More

Q Ali was very helpful and super nice. Our purchase was very simple with no pressure and very quick with the exact price we agreed on. Plus a lifetime warranty from Klein. Very satisfied with our experie very simple with no pressure and very quick with the exact price we agreed on. Plus a lifetime warranty from Klein. Very satisfied with our experience with Q Ali. Will be visiting Q and Klein again for our next Honda. And recommend everyone else in the Seattle area. More

I was helped by Q Ali in my search for Honda CRV hybrid and non-hybrid. Right from the first, email and phone call, he was very professional and answered all my questions well. He has great knowledge of ca and non-hybrid. Right from the first, email and phone call, he was very professional and answered all my questions well. He has great knowledge of car and connects to its client at both professional and personal level. I would recommend his service to any new buyers. Ask for Q when you are in the market for a Honda. More

Q Ali made purchase of our new CRV Hybrid seamless and frustration free. After an evening of online research and reviewing dealer inventory at a number of local Honda dealers, we were ready to purchase. frustration free. After an evening of online research and reviewing dealer inventory at a number of local Honda dealers, we were ready to purchase. Q had the vehicles we were interested in ready on arrival, quick and fair trade assessment on our Toyota Sienna, and executed the process in a couple hours to drive home the new one. He’s someone I’ll say hello to every time I bring for service. More

When I bought my car there was a warrantee, they immediately took the warrantee away when I went to sign tye paperwork. That was my first red flag. I shouldn't have bought it. Since then, they've br immediately took the warrantee away when I went to sign tye paperwork. That was my first red flag. I shouldn't have bought it. Since then, they've broken my door and refused to fix it. They also have opted to lie to me instead of doing any kind of inspection on my car. My brakes were metal on metal, but their "technician" said my brakes were "good". It's clear to me that now that they have my money they don't care about me as a customer. I've paid to have free oil changes for the life of my car, but now that I've expressed my displeasure at how they've treated me and my vehicle, those oil changes are all of a sudden a "gift" that they may not keep giving me. They've also decided to blame ME for their poor performance and terrible service, which isn't a good look for a customer service based business. All in all I am disappointed with them. Their customer service borders on abusive, their service center has cost me money on "free" oil changes, and their management staff seem pretty incompetent. They got my money and could care less now. More

I made a service appointment in the early morning at 7:30. I was here on time and walked outside after checking in. After 80 minutes I was back, I found my car was still at entrance and NOBODY was worki 7:30. I was here on time and walked outside after checking in. After 80 minutes I was back, I found my car was still at entrance and NOBODY was working on it! The staff and even the manager made excuses and even said 7:30 was just the check in time. Then WHY didn’t they give me another time slot if they didn’t have staff working on my car at 7:30?? This was the most terrible service experience I have ever had. I had been waiting for around 100 minutes but nobody was working on my car!! More

We had the best experience with Q from Klein Honda. He was super nice and friendly. I'm not sure about those negative reviews for him. Seems like certain ethnicity who just likes to think they are still was super nice and friendly. I'm not sure about those negative reviews for him. Seems like certain ethnicity who just likes to think they are still in their 3rd world country. Q Ali was super pleasant to work with he made the entire purchase experience stress free. More