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Klaben Ford Lincoln
Kent, OH
14,172 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,172 reviews
September 27, 2024
Incredible people to work with fast service. The pick up and drop off service was very convenient. I am pleased with the maintenance service department. The pick up and drop off service was very convenient. I am pleased with the maintenance service department. More
by jsimon760
Verified CustomerEmployees Worked With
September 27, 2024
I was in a very unfortunate situation due to a previous dealer and Scott and Christine helped me get out without too much of a hit on my credit and got me into a car I absolutely love. 10/10 recommend Klab dealer and Scott and Christine helped me get out without too much of a hit on my credit and got me into a car I absolutely love. 10/10 recommend Klaben. More
by priest.tierani2023
Employees Worked With
September 27, 2024
Glad they identified the water pump issue but for an issue that should have taken 2 days, took 6. I didn't want to drive the rental to our campground over the weekend so that made our plans more diffic issue that should have taken 2 days, took 6. I didn't want to drive the rental to our campground over the weekend so that made our plans more difficult. Also asked them to vacuum out on Tuesday prior to pick up and they did not. Gavin was very nice and I enjoyed working with him. Just expected more overall out of the complete service experience. More
by yellowslinky
September 27, 2024
They were all great and responsive and eager to assist with any issues I had and were very friendly as well. with any issues I had and were very friendly as well. More
by Jms
September 27, 2024
Team went above and beyond. To help me with a vibration it turned out to be tires that. They did not install but fixed the problem anyways. Thank you team. To help me with a vibration it turned out to be tires that. They did not install but fixed the problem anyways. Thank you team. More
by Jschrenk84
September 25, 2024
Klaben provides great service to my car and Mike Brandvold takes great care of his customers. Brandvold takes great care of his customers. More
by Paula
Employees Worked With
September 25, 2024
Kristin was so kind over the phone with helping me with all of my car repair needs! Great communication and left me with no concerns! all of my car repair needs! Great communication and left me with no concerns! More
by Herbert50
Employees Worked With
September 25, 2024
Was honest and up front about the car the pricing and what he could do price wise and was a great great help! what he could do price wise and was a great great help! More
by moss846
September 25, 2024
Always a pleasure working with Joe French! Have been working with him for almost 10 years and I’m the second generation to continue to do business with him Have been working with him for almost 10 years and I’m the second generation to continue to do business with him More
by Tatum H.
Employees Worked With
September 24, 2024
I have utilized Klaben Ford to service my F150 and my Expedition. As the F150 aged, the team at Klaben helped me keep it running at a well maintained level. Now, as I have brought a new Expedition to be Expedition. As the F150 aged, the team at Klaben helped me keep it running at a well maintained level. Now, as I have brought a new Expedition to be serviced, the team has gone above and beyond my expectations to keep this vehicle in mint condition. The team at Klaben adheres to a continuous improvement mindset to customer service, they want to leverage feedback to raise the service bar. Sean Bradford is the individual that exemplifies this mindset. Culture is everything in an organization, that is the source of trust and partnership. I feel like a partner of this organization. More
by james.leet.jr
