Klaben Ford Lincoln

One of the best collision centers in the area I took my 2015 Ford Fusion to Klaben for some relatively minor body repairs. The experience was actually enjoyable due to the professional manner in w I took my 2015 Ford Fusion to Klaben for some relatively minor body repairs. The experience was actually enjoyable due to the professional manner in which the estimator, Brandon Brinko, handled my case. His professional demeanor and attitude impressed me from the beginning of the experience. He performed the inspection and provided me with a written estimate in what I thought was "record" time. He also arranged for a rental car that would be ready when I delivered the Fusion for repair. Everything went like clockwork. Brandon informed me when the car would be ready to pick up and it was. Turning in the rental was painless and quick, with payment handled by my Loyalty Link membership. All-in-all, I would rate Brandon's performance as Outstanding. He is a knowlegeable young man who knows what he is doing and transmits that knowledge to his customers. I left the shop knowing that my vehicle would be repaired right the first time and it was, thanks to Brandon and the folks at Klaben. No one likes to deal with collision damage, but if it becomes necessary, be sure to look up Brandon Blinko at Klaben Ford Lincoln Colission Center in Kent, Ohio. More

Painless very friendly, take time to show you different options , get you in and out in a timely fashion . Danny sawyer very knowledgeable and a pleasure to d very friendly, take time to show you different options , get you in and out in a timely fashion . Danny sawyer very knowledgeable and a pleasure to do business with. More

Excellent experience I've bought both new and used cars from Klaben Ford. I've always worked with Chris Moldas. Mr. Moldas is the consummate professional, which is why my I've bought both new and used cars from Klaben Ford. I've always worked with Chris Moldas. Mr. Moldas is the consummate professional, which is why my family and I continue to do business with Klaben Ford. More

New car purchase We visited Klaben Ford looking to lease/purchase a new car for our daughters, based on a recommendation by the Car Pro Show. Although we didn't walk We visited Klaben Ford looking to lease/purchase a new car for our daughters, based on a recommendation by the Car Pro Show. Although we didn't walk away with the monthly payment we desired, we were happy with the experience and with our salesman Tom Nicodemus. I appreciated that Mr. Klaben took the time to come out and speak with us. Thank you. More

Fair dealing, knowlegeable sales staff I bought my new Jeep Patriot from Joe Peticca. He was well prepared, thoughtful, eager to please, knowledgeable about both the Ford product AND the Je I bought my new Jeep Patriot from Joe Peticca. He was well prepared, thoughtful, eager to please, knowledgeable about both the Ford product AND the Jeep. He was attentive to the needs of me and my friend who was blind and had mobility issues. He tried his best to push for terms that I could agree to and to make a deal happen --long past when I was already resigned that a deal wasn't possible. Joe is a terrific asset to Klaben dealerships and I am recommending him to my friend who is considering trading his car. More

You won't believe this dealership could exist! The idea at Klaben is to serve you better than you could have imagined. Don Batten, my salesperson, is probably the best salesperson in all of Ohio. The idea at Klaben is to serve you better than you could have imagined. Don Batten, my salesperson, is probably the best salesperson in all of Ohio. He genuinely likes and cares about people. He's funny. He's knowledgeable and honest. He goes the extra mile. In fact, he'll go an extra 100 miles if you need him to! Gabriel Younkers, in service, believes his job is to make you satisfied. Period. You couldn't find a better service guy anywhere. So, for me the bottom line is that if you want to buy a Lincoln, no matter where you live, buy it from Klaben. You will be astonished. Ok, there you have it. But, rest assured I did not really do them justice! More

Klaben Ford/Dan Peters I had a great expierence with Klaben Ford and my Salesman Dan Peters. I highly recommend Dan.He made my car purchase enjoyable. He listened first to m I had a great expierence with Klaben Ford and my Salesman Dan Peters. I highly recommend Dan.He made my car purchase enjoyable. He listened first to my needs and then sold me what I wanted, without pressuring. I highly recommend Dan for anyone who is looking for a vehicle. Jeff B. More

Klaben Ford and sales person I have had the pleasure of dealing with Klaben ford 3 times and I was very satisfied with each experience My sales person is Jeff "J.T."Tetreault He I have had the pleasure of dealing with Klaben ford 3 times and I was very satisfied with each experience My sales person is Jeff "J.T."Tetreault He was very good to work with I have sent At least 6 people to klaben and they bought Ford products using J.T. as their sales person and were very pleased with the deals that got at Klaben Ford. Thank you C.E. Simms More

Helpful, friendly, and gave us the information we asked for! We had been looking at cars at other dealerships. We weren't ready to buy on first day out as we wanted to see several makes first. The second day o We had been looking at cars at other dealerships. We weren't ready to buy on first day out as we wanted to see several makes first. The second day out we were ready to make a decision if all was right. But at our second stop the dealership people all talked in circles and concentrated on monthly payments. We wanted to know the price of the car and interest rate. They wouldn't give us a straight answer. Imagine how pleasant it was to be greeted by Roscoe Woodbury who listened to what our concerns were and who answered all our questions plus information we didn't even think to inquire about. Extremely low pressure, friendly. We bought the car we wanted, the color we wanted including the interior we preferred. Roscoe made it easy. Nothing was too much trouble to him. We also appreciated Jennifer Bowen's help and information as we finished the paperwork with her. Highly recommend this dealership. More

Easy experience! They made the buying experience very easy. Joe was very helpful and the price was right. We love the new truck and will be looking to Klaben for futu They made the buying experience very easy. Joe was very helpful and the price was right. We love the new truck and will be looking to Klaben for future vehicles. More