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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,747 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,747 reviews

August 20, 2024

Top shelf dealership. My wife and I had a good experience at Klaben's. We purchased a new 2024 Jeep Rubicon and worked with Ken Harris. He went above and beyond to help More

by Pjblues2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

If I could give more than 5 stars I would! It’s not often I give a review online but this is well deserved. Joe has exceptional customer service and makes sure you’re satisfied before leaving More

by Ryanmcdonald330
Service Communication
Recommend Dealer
Yes
Employees Worked With
August 19, 2024

Joe is very professional and courteous. He took care of my concerns. Called to let me know my vehicle was ready for pickup. He ordered the parts. I have already received an email indicating More

by geonbetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

David did a great job. He understood and was able to explain the function of the Jeep Gladiator that was buying. The whole process was quick and easy. Awesome job. Thank yo More

by John H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chang
August 18, 2024

David Chang was very patient with us as we searched for a new vehicle. David was knowledgeable and very helpful being that this was our first Jeep purchase. We would highly recommend David Chang. More

by mike
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chang
August 17, 2024

Melissa was wonderful, she new just what to do and get the repair started. i would recommend her very much More

by butterflyfree4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide a review of your recent experience at our service facility. You positive marks, as well as your comments regarding Melissa are greatly appreciated. That being said, the 4 star rating indicates that we could and should have done something better. I would welcome the opportunity to hear what that might be. We are always working towards exceeding the expectations of our guests, and always looking for ways and opportunities to improve. So, if there is anything more you would like to share, we would welcome the opportunity to hear it. Thank you again. Mike VanHoose, mvanhoose@klaben.com

August 15, 2024

Oil change was in and out quickly. Waiting room was clean. Service writer knew his job. More

by ssnorway1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Rich
August 15, 2024

Our first experience with Klaben and our salesman, Ken Harris. Very happy with our new 2024 Jeep Rubicon and with the overall experience. Ken went above and beyond sending photos and going over the wind More

by darleneberry2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joby Bacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Car had brake issues! ! Found out it was under my extended warranty! Brakes are good now! Bring on the hills!! More

by ron_heaps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarred Taylor
August 14, 2024

Very convenient. People are always friendly and helpful. Would have been nice if i didn't have to wait over a week to get in for an oil change. More

by jdeleandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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