Kings Mazda
Cincinnati, OH
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Requested that service reset the check engine light. Was told that they should be able to oblige. Mentioned resetting the light as I was checked in - again told that they could ‘probably’ do it. Was told se told that they should be able to oblige. Mentioned resetting the light as I was checked in - again told that they could ‘probably’ do it. Was told service was complete. Get to the car. Light was not reset. Request was nowhere on the orders. Otherwise a pleasant experience. More
Kevin from the service department is great! Always ready to help. Knowledgeable, always friendly, and he goes out of his way to be helpful and accommodating. Mazda Service department is a well run operation to help. Knowledgeable, always friendly, and he goes out of his way to be helpful and accommodating. Mazda Service department is a well run operation. More
Tommie was great! My first time taking the car in :) Separate issue- Honestly, the loaner car I had the 2020 Cx-30. If the key fob stays the big fat flat thing with the buttons on the narrow sides :) Separate issue- Honestly, the loaner car I had the 2020 Cx-30. If the key fob stays the big fat flat thing with the buttons on the narrow sides I would never buy another Mazda. Too easy to drop and too big and uncomfortable to carry. More
We bought 2 used cars in one month from this dealership. The cars were exceptionally clean, unlike other dealerships we visited. Our salesperson was easy to work with and professional. We will definitely The cars were exceptionally clean, unlike other dealerships we visited. Our salesperson was easy to work with and professional. We will definitely shop here again for our next car purchase. More
Car runs and feels so much better. Everyone there is always more than helpful. Excellent service. All the advisors, Tommi, Kevin, Joe & Tony always go above and beyond. always more than helpful. Excellent service. All the advisors, Tommi, Kevin, Joe & Tony always go above and beyond. More
Salesman worked hard to answer all questions. Did multiple work ups on multiple vehicles to aid in my selection. Worked late to get me out the door with my car. Explained everything well. multiple work ups on multiple vehicles to aid in my selection. Worked late to get me out the door with my car. Explained everything well. More
The facility is well maintained - clean and bright. Masks are required, which is a plus these days. Employees are friendly and professional. They honor appointment times. are required, which is a plus these days. Employees are friendly and professional. They honor appointment times. More
I followed Dave Hiatt here from different dealership. He is now the sales manager and had Alex help me find the perfect vehicle for me. Great service and a fun group of people. is now the sales manager and had Alex help me find the perfect vehicle for me. Great service and a fun group of people. More
Very professional, attentive and friendly staff that assisted us with our purchase. They were very upfront with everything and ensure we understood everything during the whole process. It really made us assisted us with our purchase. They were very upfront with everything and ensure we understood everything during the whole process. It really made us feel comfortable and knowledgeable from everything to the car, financing and all the paperwork More