King Windward Nissan

Spoke to Mike Niethammer and he was so friendly and had Edy Chang contact me. Everything went well. I am very happy with my new car. Edy Chang contact me. Everything went well. I am very happy with my new car. More

Awesome wonderful nice polite great helpful enthusiastic caring respectful hospitable clean neat environmental update friendship caring respectful hospitable clean neat environmental update friendship More

Listen to what I was looking for and what I needed. Very friendly, helpful and knowledgeable. Very friendly, helpful and knowledgeable. More

I am so happy with my purchase. I didn't feel pressured at all and time was taken to help me decide the car that was best. Jessica was so kind and I look forward to coming back when I didn't feel pressured at all and time was taken to help me decide the car that was best. Jessica was so kind and I look forward to coming back when I have to get maintenance. More

This has been our fourth car purchase from King Windward Nissan. We’ve always had good service at this dealer and it is also very convenient for us. Our salesperson was very pleasant and easy to talk to. Nissan. We’ve always had good service at this dealer and it is also very convenient for us. Our salesperson was very pleasant and easy to talk to. He didn’t make us feel pressured in any way and answered our questions to the best of his ability. We were allowed to take the demo out on a test drive and was impressed with the Ariya. However, due to the limited availability of in-stock vehicles, we decided to order exactly what we wanted. From this point, things didn’t go so well for us. It took several weeks just to get our order in and then it was a long wait. We had to reach out to Christian several times to get the status of our order and sometimes it took awhile for him to get back to us. We put our down payment in on February 17 and was told on June 24 that the car had not been built yet. I was told on August 2 that the car was still in ‘production’ with no ETA given. At that point, we started to look at what they and other dealers had in-stock instead of continuing to wait for our vehicle to be built. We found an Ariya at King Windward in the color that we wanted but in a higher trim level that we originally wanted. After talking to Christian about this we went down to discuss in-person on August 4. We discovered that there was now a $4000 dealer markup on all of the Ariyas (including the one that we originally ordered). This was the first time that we had heard of this and we felt like we were being tricked as there was no additional markup when we put in our down payment. I tried to negotiate a lower markup, but they would not budge. Fortunately, there was a financing discount as well as a loyalty discount that dropped the price some. We ended up purchasing the vehicle but was left with a sour taste from the whole experience. We love the car but I would have appreciated more timely and better communication as well as more transparency in the purchase process. More

I had a good experience. I didn’t feel stressed to make a decision. The staff were very professional and friendly. I didn’t feel stressed to make a decision. The staff were very professional and friendly. More

Friends can be turned into family. Edy is awesome she will make your vehicle searching a lot easier. Mahalo nui Edy! Edy is awesome she will make your vehicle searching a lot easier. Mahalo nui Edy! More

Thomas made this an easy quick Transaction. Will Be coming backing once my current lease is expired Will Be coming backing once my current lease is expired More

Third vehicle purchased from this dealership, always happy with the professional & courteous service provided from the sales & service department. We love Jessica! happy with the professional & courteous service provided from the sales & service department. We love Jessica! More

I had a very pleasant buying experience at this dealership. It was a local style no pressure type of transaction. dealership. It was a local style no pressure type of transaction. More