King O'Rourke Auto Group
Smithtown, NY
Filter Reviews by Keyword
By Type
403 Reviews of King O'Rourke Auto Group
Overall it was a good experience with some exceptions It was a good experience. Our salesperson Robert Schappert was very knowledgeable and really helpful in picking out the right vehicle for us. We were It was a good experience. Our salesperson Robert Schappert was very knowledgeable and really helpful in picking out the right vehicle for us. We were looking to buy the GMC Acadia but opted for the Terrain instead because the Acadia did not have a lot of rear storage (as opposed to the Terrain). We definitely would have upgraded and purchased the Acadia without the third row seat and more storage but unfortunately, it wasn't meant to be. Hoping in the future, the Acadia will lose that third row seating and put in more storage in the cargo area. Financing could have gone better. Mr. Scott Russo was a quick talker and seemed try to talk over us when discussing financing the vehicle. We felt kind of pressured about getting the warranty but opted against it. Still don't understand how the interest rate should be tied into getting the warranty. A lower interest rate should never be used as bait to buy into the warranty. I still feel we should have been able to negotiate a lower interest rate regardless of whether we're buying the warranty or not. Mr. Russo never really gave us that opportunity. So, I would suggest you buy the vehicle from Robert but find financing elsewhere. If it hadn't been for that encounter with Mr. Russo, I would have given this experience 5 stars. More
Amazing experience at King O'Rourke leasing our new ST5 We found the sales professional knowledgeable and didn't pressure is. They had a good selection. The delivery was on time and painless. The pricing We found the sales professional knowledgeable and didn't pressure is. They had a good selection. The delivery was on time and painless. The pricing was great also. More
Great experience Had a great experience. Jackie was fantastic and helped us out of our lease early to get into this new caddy. I would highly recommend the dealersh Had a great experience. Jackie was fantastic and helped us out of our lease early to get into this new caddy. I would highly recommend the dealership and can’t soeak highly enough about Jackie. More
Excellent experience with Rocky I was guided in a professional way by our sales person, Rocky. As price was an issue Rocky recommended different options and one of those options w I was guided in a professional way by our sales person, Rocky. As price was an issue Rocky recommended different options and one of those options was perfect. Picked up my vehicle today and Rocky reexplained all features and warranties and we were out the door feeling good about our experience with your salesman and dealership. So far so good!!!! Thank you Bonnie Abrescia More
Pleasurable experience! Jackie , our saleswoman, was extremely knowledgeable and informative showing interest in all our concerns. Jackie was thorough and very personable. Jackie , our saleswoman, was extremely knowledgeable and informative showing interest in all our concerns. Jackie was thorough and very personable. Also extremely patient answering all of our many questions!!! More
Go see Rocky at King O’Rourke!! Rocky treated us like family & made sure to give us the best deal possible. I highly recommend him to anyone looking for a pressure free & knowledgeab Rocky treated us like family & made sure to give us the best deal possible. I highly recommend him to anyone looking for a pressure free & knowledgeable sales professional! More
Great dealeeship Enjoyed working with our sales rep Rocky D....got everything we wanted and more! This is the fourth car we purchased from king of work and we were Enjoyed working with our sales rep Rocky D....got everything we wanted and more! This is the fourth car we purchased from king of work and we were very pleased 👍🏼 More
Great experience Was a great overall buying experience. Jackie was super helpful, knowledgeable and very friendly. I would recommend King ORourke to anyone. We love ou Was a great overall buying experience. Jackie was super helpful, knowledgeable and very friendly. I would recommend King ORourke to anyone. We love our new car. More
Leasing Buick Enclave Rocky was a fantastic salesperson, he was both helpful and friendly to us, and we enjoy our new Enclave! Thank you for all of your hard work! Rocky was a fantastic salesperson, he was both helpful and friendly to us, and we enjoy our new Enclave! Thank you for all of your hard work! More
GMC Sierra Denali 3500 Went to king o rourke dealt with rocky. Great experience quick and to the point! Had a deal done and truck picked up within days! Great experience tha Went to king o rourke dealt with rocky. Great experience quick and to the point! Had a deal done and truck picked up within days! Great experience thanks again! More

