Killeen Hyundai
Killeen, TX
Filter Reviews by Keyword
By Type
Showing 475 reviews
Great staff and my sales person Ms. Lily was very patient and thorough. Very easy process and they answered every one of my questions. Highly recommend for any new buyer. Lily was very patient and thorough. Very easy process and they answered every one of my questions. Highly recommend for any new buyer. More
Everyone was really nice and friendly. They took the time to explain everything and worked with us so we could get a car at the price we could afford. They took the time to explain everything and worked with us so we could get a car at the price we could afford. More
Came in from about 2. 5 hours away as their sales manager gave us a price. Turns out instead of a "market adjustment" die to low stock, they just add on a mandatory $3000 o 5 hours away as their sales manager gave us a price. Turns out instead of a "market adjustment" die to low stock, they just add on a mandatory $3000 of extra "protections." The sales folks and finance guys were nice enough, but if we didn't need a car as bad as we do, we'd have walked. This place will hose you with the worst of other dealerships. More
Very professional staff who were friendly and patient with all my questions. From the salesman to the financial part of the deal it was a great experience. with all my questions. From the salesman to the financial part of the deal it was a great experience. More
Horrible place to buy a car they will sell you a car and a bunch of lies! My daughter bought a brand new Hyundai accent, but apparently there is some kind of safety recall. They told my daughter they would a bunch of lies! My daughter bought a brand new Hyundai accent, but apparently there is some kind of safety recall. They told my daughter they would give her a loaner until they got the recall part in. My wife had to cosign on the loa and my daughter has to put down $2000 cash. After the paper work and all was done, well guess what they don't have a loaner car on the lot! So they got the loan approved and my daughters cash but my daughter doesn't have a car to drive and it could be Up to 3 months before she gets her car so she will be making payments on a car she can not drive. A 2022 Hyundai accent. My wife called them and they said well we told her we might have a loaner we could give her. Bull crap!!! they lied to my daughter and they got my daughter s money the loan approved, and couldn't care less that my daughter doesn't have a car to drive. Do not trust these Liars. More
Just waited 2 and half hours after my 4pm APPOINTMENT at Killeen Hyundai, only to find my car still sitting in the drive WAITING to go back. Other customers have come and gone with their vehicles, and they Killeen Hyundai, only to find my car still sitting in the drive WAITING to go back. Other customers have come and gone with their vehicles, and they haven't even touched my 2021 Hyundai Elantra until i came out to see what the status was on my vehicle. I tell you what the status was - it was still sitting there in the driveway no one had even touched it in 2 and a 1/2 hours. I'm never coming back to this dealership for anything. I'll drive down to Georgetown to get better service at the Hyundai dealership down there. The xxxx with Killeen Hyundai. NEVER treated like this when it was Automax. I wish I could leave NO STARS because that's what they deserve More
The worst service department I have ever experienced experienced they treat Your car as if they have better things to worry about They could care less about anybody's financial situation and only care a experienced they treat Your car as if they have better things to worry about They could care less about anybody's financial situation and only care about Cutting corners and giving a customer a car that still wont-work and say and say it's not their responsibility it is mine even though the car been in their care for the last 4 months absolutely absolutely the worst company I have ever dealt with More
Bait and switch! Advertised price is a lie! If you see 23,500 for a car on the internet and its labeled for sale expect to have it least 30,000 shown to you as a "re Advertised price is a lie! If you see 23,500 for a car on the internet and its labeled for sale expect to have it least 30,000 shown to you as a "real" price. My wife and it had a horrible experience with the Hyundai and Ford side. They are a dealer group, but can't work from the same banks or credit reports so expect multiple hits on your credit. More