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Kia of Old Saybrook

Old Saybrook, CT

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189 Reviews
Welcome to Kia of Old Saybrook, your locally family-owned Kia dealer in Old Saybrook, CT, since 1997. Our customers come from across the region to shop with us, including Old Saybrook, Branford and Norwich, CT. We are proud to offer our customers the finest products and services from Kia. Here you will find an extensive selection of new, used, and Kia Certified Pre-Owned vehicles in addition to a Kia service department and dedicated financing department for all your financing needs. Truly, Kia of Old Saybrook is your one-stop shop for all things automotive in the area. Get the VIP customer service you deserve at Kia of Old Saybrook today. Browse our complete inventory online or stop by and see all that we have to offer with a visit to our showroom. We look forward to meeting you!
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275 Middlesex Turnpike

Old Saybrook, CT

06475

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Showing 189 reviews

March 30, 2014

Great sales experience John made my first leasing experience a great one. He was really on my side and was able to make what I wanted, happen. I would certainly steer you to More

by Agcabrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coons
Mar 31, 2014 -

Kia of Old Saybrook responded

John has been here for years and continues to ALWAYS make his customers happy. I am glad that you wrote this and if you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 27, 2014

I have bought 7 vehicles in the last 10 years all from different dealers; I have 4 daughters if that gives you any idea of what I was up against. About half of the dealers were not a good experience; 3 we More

by rdemara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
Mar 28, 2014 -

Kia of Old Saybrook responded

Thank you Robert for your amazing words about the store and your experience. We pride ourselves on being different and we understand the frustrations when car shopping and we want to make each and every customer's experience one that is not stressful and that is pleasant. I am glad Chris handled all your needs and if you ever need anything in the future, fee free to reach out to me directly. Thank You Stacey Seal, Jr. General Manager

March 27, 2014

As soon as I walked into the dealership I was made welcome. John Lombardi was friendly and knowledgable about their products. my whole experience was very pleasent. I was not made to feel pressured an More

by rs2929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lombardi
Mar 28, 2014 -

Kia of Old Saybrook responded

Thank you for your words about Kia Mazda of Old Saybrook and especially about John Lombardi. He has been here since day 1 and he treats all his customers like family. If you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 24, 2014

I gave this dealership a perfect score because of their salesman John Coons and also for their very friendly staff. We have purchased a vehicle there in the past and have been very please with the service. More

by Djsmith1367
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coons
Mar 24, 2014 -

Kia of Old Saybrook responded

Thank you for giving us 5 stars. John works very hard to make every customer experience great. If you have any questions, do not hesitate to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 23, 2014

Excellent car buying experience. John, Dan, and Stacey were all very friendly and helpful, and they got me into my new car very quickly! I highly recommend Old Saybrook Kia-Mazda! More

by AngelaD1586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Height
Mar 24, 2014 -

Kia of Old Saybrook responded

Thank you for this wonderful review and I am glad that we made everything easy and painless. We want 100% customer satisfaction every time and hearing these reviews, will help us get there. If you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 21, 2014

Buying here was actually a pleasant experience. The negotiations went smoothly and well. We probably could have bargained for a lower price overall but chose not to, so we paid a bit more than Kelly Bl More

by amoras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ntoukiantzis
Mar 24, 2014 -

Kia of Old Saybrook responded

Thank you for this review. We do strive for great customer service. If you have any questions, feel free to contact me anytime. Thank You Stacey Seal, Jr. General Manager

March 21, 2014

From start, the test drive to finish, purchasing the car - the entire experience was good. He was knowledgable about the Kia cars and helpful with everything asked of him. More

by lupe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ntoukiantzis
Mar 21, 2014 -

Kia of Old Saybrook responded

Thank You for this great review. We want to make sure the sales process is smooth and easy for everyone. If you have any questions feel free to reach out to me anytime. Thank You Stacey Seal, Jr. General Manager

March 21, 2014

My experience at Kia of Old Saybrook was excellent. The staff was wonderful and very helpful. They were never pushy so I didn't feel forced to buy anything, which made me feel more comfortable to do busine More

by Tashandrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Height
Mar 21, 2014 -

Kia of Old Saybrook responded

Thank you for this review. Customer service is everything to us and we want to earn your business for life. If you have any questions, do not hesitate to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 17, 2014

Top notch service from knowledgeable, friendly people. The quality of the Cadenza rivals a Lexus. The owner came out and greeted me himself. With service like this, why would anyone buy anything else ? More

by cahoone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lombardi
Mar 18, 2014 -

Kia of Old Saybrook responded

Thank You for this wonderful review. We pride ourselves on GREAT customer service and we will continue to make sure everyone is 100% satisfied. If you have any questions, feel free to contact me directly. Thank You Stacey Seal, Jr. General Manager

March 15, 2014

I have owned my 2006 Kia Sadona since 2006. I bought it new at this dealership. I was treated right from the day I bought the vehicle. I have all my service work done at the shop. The van always gets fix t More

by sailor401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lombardi
Mar 15, 2014 -

Kia of Old Saybrook responded

Thank you for this great review. We pride ourselves on great customer service and I am glad your Sedona is still going strong. Our Service Department does a great job of "fixing it right the first time". If you have any questions, do not hesitate to contact me directly. Thank You Stacey Seal, Jr. General Manager

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