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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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November 16, 2021

My visit was very Quick professional and efficient and scheduling was very easy on line. More

by KARSTENLINDA928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 22, 2021 -

Kia of North Austin responded

Hello, thanks for the positive review! Our team at Kia of North Austin aims to provide every customer with a five-star experience at every visit. Thanks for choosing us for your automotive needs and we look forward to seeing you again!

November 16, 2021

They Get the job done fast and they take care of my issues, thank you all More

by marouane.merabia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian , Eugene Penberg, Ben Klein
Nov 22, 2021 -

Kia of North Austin responded

Hello, thank you for the five stars! We hope to see you again soon at Kia of North Austin!

November 15, 2021

All of in person services were very welcoming. Service department kept me updated on the progress of my Kia Soul More

by YAZZMINNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 22, 2021 -

Kia of North Austin responded

Hello, thanks so much for the recommendation and five stars! Our team at Kia of North Austin looks forward to seeing you again soon!

November 14, 2021

They did a great job with my car.. I am very impressed.. thank you a lot. More

by PGCLAY2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 15, 2021 -

Kia of North Austin responded

Hello, thanks for providing such positive feedback to our team at Kia of North Austin. We appreciate you choosing us for your automotive needs and look forward to serving you now and well into the future.

November 14, 2021

I enjoyed my experience there. Staff was quick and courteous. And the waiting room was very comfortable. More

by EMB003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 15, 2021 -

Kia of North Austin responded

Hello, thank you for taking the time to leave us a review. Our entire team at Kia of North Austin was thrilled to hear your kind words. We hope to see you again soon!

November 13, 2021

Welcoming, prompt, friendly, respectful and knowledgeable staff. Detailed explanations of vehicle needs and service savings. More

by roseann.rossiter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 15, 2021 -

Kia of North Austin responded

HI Roseann, thanks for the five-star review! Our team at Kia of North Austin strives to provide an extraordinary experience at every visit,. Thanks for choosing us for your vehicle needs. We look forward to seeing you again soon!

November 13, 2021

The people are courteous and the service techs work efficiently. The only reason for the 4 is that the recalled part still hasn’t arrived and it’s for a front airbag. That makes me concerned about havi More

by NANCY.STEELE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 15, 2021 -

Kia of North Austin responded

Hi Nancy, thanks for the feedback. I can assure you that ensuring recalls are completed is one of our top priorities. With supply chain disruptions and a shortage of parts, some parts are out of our control. We appreciate you being patient with the entire team at Kia of North Austin and look forward to getting this resolved for you.

November 12, 2021

Staff was very helpful,courteous and professional. Staff was also very polite. No more comments. More

by AVONNEKINDRED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 15, 2021 -

Kia of North Austin responded

Hello, thanks for taking the time to leave us a review. We look forward to seeing you again soon at Kia of North Austin.

November 12, 2021

Micheal took excellent care of me and my car the place did the job they are honest and they even cleaned my car pretty nicely I really appreciate that too! Will be coming back More

by REBECCA_GALLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 15, 2021 -

Kia of North Austin responded

Hi Rebecca, thanks for the five stars! Michael and the team at Kia of North Austin were thrilled to hear your kind words and look forward to seeing you again soon!

November 12, 2021

Took it in for some recalls…complete. Very easy to schedule an appointment. Thank you for your service. More

by Amluto9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 15, 2021 -

Kia of North Austin responded

Hi, thanks for the five stars and positive feedback. We hope to see you again soon at Kia of North Austin!

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