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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
798 Reviews

798 Reviews of Kia of North Austin - Austin - Service Center

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November 24, 2021

Best Kia dealership and experience ever. Our service was great We praise John Sheeks and brian More

by Cprinstituteinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sheeks and brian
Dec 03, 2021 -

Kia of North Austin responded

Thanks for taking the time to leave us a review! John, Brian and the rest of the team at Kia of North Austin were happy to hear your kind words!

November 24, 2021

Just had my first service call. A factory defect in a Michelin tire. Shawn handled my tire issue on Tuesday when he ordered the tire and today when he had it and the wheel locks that were in the tru More

by FRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hanna B is great too, Eugene Penberg, Jamie Griles, Calvin Coffee
Dec 03, 2021 -

Kia of North Austin responded

Thanks for the kind words! Shawn was thrilled to hear them. We appreciate you choosing Kia of North Austin for your vehicle needs and hope to see you again soon!

November 23, 2021

This is the greatest dealership in Texas! Their auto service and customer service is unsurpassed! More

by CLARKRYANPATTERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Bernal, Eugene Penberg
Dec 03, 2021 -

Kia of North Austin responded

Thanks for the kind words! We appreciate you choosing Kia of North Austin for your vehicle needs and hope to see you again soon!

November 22, 2021

This is the fourth car that I buy from Kia of North Austin. I always used to highly recommend the dealership the only reason I’m not giving it a five is because in this last year or so we’ve had a few More

by BLILE67
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 22, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! Our team at Kia of North Austin was thrilled to hear your kind words. We hope to see you again soon!

November 22, 2021

Always professional and courteous. Great customer service. Knowledgeable and seem to like what they do. More

by waltersadam01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 22, 2021 -

Kia of North Austin responded

Thanks for the positive feedback! Our team at Kia of North Austin was thrilled to hear your kind words. We hope to see you again soon!

November 21, 2021

Bought my car at a dealership in Florida it was offered free oil changes for two years. Moved to Texas and the service Ryder hard the other dealerships free oil change. Earned a customer for sure! More

by IRISHMACTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 22, 2021 -

Kia of North Austin responded

Hello, thanks so much for the five stars! Our team at Kia of North Austin hopes to see you again soon!

November 21, 2021

Great service department. Daniel was attentive and courteous. I will be back again. Thank you More

by Seraday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 22, 2021 -

Kia of North Austin responded

Hello, thanks so much for the kind words. Daniel & the entire team at Kia of North Austin look forward to seeing you again soon!

November 19, 2021

Very good customer service and great at paying attention to customer details, needs and wants More

by AF
Recommend Dealer
Yes
Employees Worked With
Daniel in service, Eugene Penberg
Nov 22, 2021 -

Kia of North Austin responded

Hi, thanks for choosing Kia of North Austin! Our team was thrilled to hear your kind words, and we hope to see you again soon!

November 19, 2021

Transmission still slipping, warranty runsout in 6G's. New owners nothing new. Promises and incomplete. More

by GILBERTMENDEZ870
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All cashiers very helpful, Eugene Penberg
Nov 22, 2021 -

Kia of North Austin responded

Hello, our team at Kia of North Austin aims to provide a five-star experience to all of our customers, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please give me a call at 737-999-7252 or email me at johnsheeks@lithia.com at your earliest convenience. I would like to personally discuss your recent visit. Thank you, and I am looking forward to hearing from you soon. John Sheeks Fixed Operations Manager

November 16, 2021

Manny is always the best he always tries to get me out as quick as possible More

by waltrandolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
Nov 22, 2021 -

Kia of North Austin responded

Hello, Manny is an integral part of our team's success at Kia of North Austin. He was elated to hear your kind words, and we look forward to seeing you soon at Kia of North Austin!

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