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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
858 Reviews

858 Reviews of Kia of North Austin - Austin - Service Center

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March 24, 2025

Chris was awesome Got a new car at a great payment Highly recommend him for your car buying experience. More

by ladytiger74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Masters
Mar 25, 2025 -

Kia of North Austin responded

We're delighted to hear that Chris provided you with an excellent car-buying experience at Kia of North Austin! Thank you for the recommendation, and enjoy your new ride!

March 23, 2025

Sydney was such a pleasure to work with! Highly recommend her as she is knowledgeable and patient! Wonderful experience at Kia with her! More

by kdstill0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Amburn
Mar 24, 2025 -

Kia of North Austin responded

We're delighted to hear that Sydney made your experience at Kia of North Austin so enjoyable! Thank you for recommending her and sharing such positive feedback. We appreciate your support!

March 18, 2025

This particular visit went well. It took me a few calls to get the recall appointment set up, but the actual visit went very well with Carlos who assisted me. They were able to do th More

by anneducote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Mar 19, 2025 -

Kia of North Austin responded

Thank you for sharing your experience with us at Kia of North Austin! We're glad to hear that Carlos made the visit smooth and efficient, completing everything in one go. We appreciate your patience with setting up the appointment and are happy it all worked out well. Safe travels ahead!

March 14, 2025

They had the parts needed for the recall. The repair took less than two hours, and my car was returned to me freshly washed and vacuumed. More

by ham richards
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Mar 16, 2025 -

Kia of North Austin responded

Thank you, Ham Richards, for your review! We’re glad we had the parts needed for your recall and could complete the repair quickly. It’s great to hear that your car was returned to you freshly washed and vacuumed—we believe in going the extra mile for our customers! A special shoutout to Kevin Fox for ensuring a smooth experience. If you ever need anything in the future, don’t hesitate to reach out. Safe driving! - The Kia of North Austin Team

March 13, 2025

Excellent, quick, pleasant. I was happy with the service. I plan to go back when needed More

by blm1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed above
Mar 13, 2025 -

Kia of North Austin responded

Thank you for the 5-star review! We're glad to hear that you had an excellent and pleasant experience with our service at Kia of North Austin. We look forward to seeing you again when needed!

March 12, 2025

Excellent dealership. They have assembled a wonderful team that really concentrates on service, from the sales process to the service drive!! More

by Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
Mar 13, 2025 -

Kia of North Austin responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Kia of North Austin provided excellent service throughout your experience. We appreciate your support and look forward to serving you again in the future!

March 12, 2025

Happy every thing was smooth. From scheduling an appointment to dropping it off. Will be back. More

by Colea3303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Kia of North Austin responded

Thank you for the 5-star review! We’re thrilled to hear that your experience at Kia of North Austin was smooth from start to finish. We look forward to serving you again soon!

March 10, 2025

Service advisors are informed and efficient. Mechanics are on top of everything. This is definitely a good place to have your vehicle serviced. More

by Peggy78757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors
Mar 11, 2025 -

Kia of North Austin responded

Thank you for sharing your positive experience with us at Kia of North Austin! We're delighted to know our service advisors and mechanics met your expectations. We look forward to assisting you again in the future!

March 06, 2025

The service team was great in taking care of my vehicle. Another dealership had completed a maintenance request improperly and Kia North Austin corrected the problem. More

by Lesutton115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deja and Shawn
Mar 06, 2025 -

Kia of North Austin responded

We're delighted to hear that our service team at Kia of North Austin was able to resolve the issue for you. Thank you for trusting us with your vehicle's care!

March 05, 2025

Kevin Fox made my experience awesome! ! Thank you for excellent customer service. He met my expectations. More

by Montez59Im*
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Mar 05, 2025 -

Kia of North Austin responded

We're delighted to hear that Kevin provided you with excellent service at Kia of North Austin! Thank you for sharing your positive experience, and we hope you're enjoying your new vehicle.

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