Kia of North Austin - Austin - Service Center

Great customer service. Daniel E is wonderful—very customer focused. Kept me in the loop at all times. Daniel E is wonderful—very customer focused. Kept me in the loop at all times. More

The dealership is very nice and clean, even the bathrooms. Employees were friendly and the waiting area is comfortable bathrooms. Employees were friendly and the waiting area is comfortable More

The service was fast and efficient. I was able to confirm work that needed to be done all online. I was able to confirm work that needed to be done all online. More

Professional and responsible to the customers needs. My service representative was Daniel and he was great! My service representative was Daniel and he was great! More

Everyone is very nice and approachable, it’s easy to make an appointment and the environment is nice with snacks and drinks. I do feel 2:15 minutes is long for an oil change and find it a bit frustrating an appointment and the environment is nice with snacks and drinks. I do feel 2:15 minutes is long for an oil change and find it a bit frustrating to have to sit and wait so that amount of time. More

No waiting — everyone on the team was friendly, helpful, responsive, and my repair was done in a little less than the half day quoted. responsive, and my repair was done in a little less than the half day quoted. More

Great customer service and environment. Always take great care of my car and leave it super clean Always take great care of my car and leave it super clean More

I have purchased at least 6 Kias from Kia of North Austin over the past several years. Kia’s are excellent cars and Kia of North Austin provides excellent service. That is why I continue to consider them “my over the past several years. Kia’s are excellent cars and Kia of North Austin provides excellent service. That is why I continue to consider them “my” dealership. More

Excellent customer service. Felt no pressure. Felt the honesty. Made me feel 'at home'. Even offered a ride home. Aweaome! Felt no pressure. Felt the honesty. Made me feel 'at home'. Even offered a ride home. Aweaome! More

Zach was great, got me in and out when he told me he would, love the idea of no walk ins at your service dept . This takes great pressure off your advisors and technicians. Brilliant policy would, love the idea of no walk ins at your service dept . This takes great pressure off your advisors and technicians. Brilliant policy More