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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
828 Reviews

828 Reviews of Kia of North Austin - Austin - Service Center

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January 11, 2025

The service was amazing. The best we have ever had. Not just our advisor but everyone More

by jeffsideas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Alexander
Jan 13, 2025 -

Kia of North Austin responded

Thank you for your kind words, Jeff! We're so glad to hear that you had an amazing experience with us at Kia of North Austin. We strive to provide exceptional service to every customer, and it’s great to know we achieved that with you. We look forward to serving you again!

January 10, 2025

Brought Car into dealership for recall, was out in 15 minutes with a ride from Uber. Got the car back in a timely fashion cleaner than when it went in. Terrific service. More

by billyGoat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Kia of North Austin responded

We're delighted to hear that your recall service was quick and efficient at Kia of North Austin! It's great to know you appreciated the Uber ride and clean car. Thanks for sharing your experience with us!

January 05, 2025

Service department was one of the most accommodating locations I’ve experienced. I was able to have working space and snacks while waiting. The staff was super friendly. More

by carlyjfranks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service departmwnt
Jan 06, 2025 -

Kia of North Austin responded

Thank you for sharing your experience with the service department at Kia of North Austin! We're delighted to hear that our team made your visit comfortable and accommodating. We appreciate your feedback and look forward to serving you again in the future!

December 21, 2024

Fast, friendly, professional, went above and beyond. they make car maintenance easy and worry free More

by tonnia_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Dec 23, 2024 -

Kia of North Austin responded

Thank you for sharing your experience, Tonnia! We're thrilled to hear that the team at Kia of North Austin provided fast, friendly, and professional service. We're glad we could make your car maintenance easy and worry-free! Looking forward to your next visit.

December 18, 2024

Very good, prompt and knowledgeable service. The service advisor really did a good job today More

by wessels.george51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Dec 19, 2024 -

Kia of North Austin responded

Thank you for sharing your experience with Kia of North Austin! We're happy to hear that you received prompt and knowledgeable service, and that the service advisor took great care of you. We look forward to your next visit!

December 17, 2024

Great service from the time you walk in until the time you walk out. Your presence is acknowledged as you walk in and a text is sent to you right away so that you are kept on the loop and also if you have More

by rosiehinojosa3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
Dec 18, 2024 -

Kia of North Austin responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Kia of North Austin provided such attentive service and amenities. It's great to know you enjoyed the waiting area and complimentary wash too. We appreciate your support!

December 13, 2024

Comprehensive service. I was serviced in a very efficient and effective manner and the staff answered diligently all the questions I had. More

by ariel.rivasmicoud
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Dec 13, 2024 -

Kia of North Austin responded

Ariel, we're delighted to hear that our team at Kia of North Austin provided you with efficient and comprehensive service. Thank you for sharing your experience!

December 13, 2024

Daniel the service tech was awesome. He wasn’t pushy trying to oversell items. He listened to our concerns and made suggestions. Extremely professional! More

by Cjtheriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Kia of North Austin responded

We're delighted to hear that Daniel provided you with such professional service at Kia of North Austin. Thank you for sharing your experience!

December 12, 2024

The guys went above and beyond! So fast, friendly and very professional! Definitely will be back and also I recommend this location. More

by Millie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy that checked me in and Daniel that checked me out. They both were very professional, fast and friendly.
Dec 12, 2024 -

Kia of North Austin responded

Millie, we're delighted to hear that our team at Kia of North Austin exceeded your expectations! Thank you for recommending us and we look forward to welcoming you back in the future.

December 12, 2024

The employee are always very pleasant and friendly. The customers are Always kept up to date on the progress of the work being done on their car. More

by Millco44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Dec 13, 2024 -

Kia of North Austin responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Kia of North Austin keeps you informed and provides a friendly atmosphere. We appreciate your support!

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