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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
805 Reviews

805 Reviews of Kia of North Austin - Austin - Service Center

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November 02, 2024

I was able to get an appointment next day. Zach was my service advisor and he was friendly, courteous, knowledgeable. Answered my questions. I didn't have to wait very long to get the oil c More

by Tmyers63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Christy
Nov 05, 2024 -

Kia of North Austin responded

Hello! Thank you for sharing your experience! We're delighted to hear that Zach and the team at Kia of North Austin provided such a positive service visit. We look forward to welcoming you back in the future!

October 30, 2024

Friendly; Courteous; Knowledgeable. Mr. Kevin Fox was welcoming; attentive and a good listener. He gave a clear explanation of the service to be done. More

by goldeagle300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Oct 31, 2024 -

Kia of North Austin responded

We're delighted to hear that Mr. Kevin Fox provided such a welcoming and informative experience at Kia of North Austin! Thank you for sharing your positive feedback with us.

October 29, 2024

Helpful, professional and knowledgeable staff in service department and salesperson was very friendly and not high pressure at all. More

by Talktocraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Kia of North Austin responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Kia of North Austin provided a helpful and pressure-free experience. We appreciate your support and look forward to serving you again in the future!

October 29, 2024

The service is fast and the service is first class. I always use Kia in north Austin and plan to use them in the future. More

by Linda Hubbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Oct 30, 2024 -

Kia of North Austin responded

Linda, we're delighted to hear that you consistently enjoy the fast and first-class service at Kia of North Austin! We look forward to serving you again in the future.

October 27, 2024

Excellent service and customer care. Was done in a timely manner. I would recommend Kia to future customers More

by curtismcfarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Oct 28, 2024 -

Kia of North Austin responded

We're delighted to hear you had an excellent experience with Kia of North Austin! Thank you for recommending us, and we look forward to serving future customers just as well.

October 21, 2024

Best, Above+Beyond, Service at KIA of North Austin #456. Btw, ask for adviser Zachary Schuller 👍🏻 More

by z.jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 22, 2024 -

Kia of North Austin responded

Thank you for the five-star review! We're thrilled to hear that you received above-and-beyond service at Kia of North Austin. It's great to know Zachary Schuler made such a positive impact during your visit!

October 18, 2024

Extraordinarily helpful and courteous staff. Came in for an oil change and tire rotation. Was notified of other recommendations to take care of while I was there. Love the transparency! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Oct 21, 2024 -

Kia of North Austin responded

Brian, we're delighted to hear you appreciated the transparency and service from our team at Kia of North Austin. Thank you for choosing us for your vehicle's care!

October 17, 2024

The service department has taken care of all of the service issues we have had. More

by Nealestes40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Oct 18, 2024 -

Kia of North Austin responded

Thank you, Neal, for your five-star review of Kia of North Austin! We're glad to hear that our service department has been able to assist you with all your service needs. We appreciate your trust in us and look forward to seeing you again!

October 16, 2024

Great customer service. Daniel E is wonderful—very customer focused. Kept me in the loop at all times. More

by mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel E
Oct 17, 2024 -

Kia of North Austin responded

We're delighted to hear that Daniel E provided you with excellent customer service at Kia of North Austin. Keeping our customers informed is a top priority for us, and we're glad it made your experience positive!

October 15, 2024

The dealership is very nice and clean, even the bathrooms. Employees were friendly and the waiting area is comfortable More

by Corelleharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 15, 2024 -

Kia of North Austin responded

Thank you for the positive feedback! We're glad to hear that our facilities and team at Kia of North Austin made your visit enjoyable. We appreciate your support!

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