Kia of North Austin

This dealership is ,BY FAR, THE most dishonest, scam artist dealership my husband and I have EVER come in contact with! I can’t even begin to tell you how I feel about this establishment. We went in loo artist dealership my husband and I have EVER come in contact with! I can’t even begin to tell you how I feel about this establishment. We went in looking for a car and before we could even look at a car they wanted all of our personal information. We then looked at some vehicles and didn’t see anything we liked. They got VERY frustrated and angry with us because we didn’t want to purchase a car from them. We asked for our personal information back because we felt VERY uncomfortable with the people that were helping us. I still can’t believe this occurred. I wouldn’t even send someone I didn’t like to buy a car from them. More

We were looking to purchase another vechicle and we heard about this location on the TV. We went to Austin and Robert came to assist us. We didn't even expect to be able to get a brand NEW car and I needed a about this location on the TV. We went to Austin and Robert came to assist us. We didn't even expect to be able to get a brand NEW car and I needed a van because of my disabilities. We were showed the Kia Sedona and then Jerry worked up our deal. Initially Ron had laid the ground work the day before we came. Ron was off the day we came, so Robert helped us. After Jerry did his magic then we were sent to Cody in finance. There he hepled us . This dealership is so AWESOME and the people are so friendly,helpful,knowledgeable and VERY GOOG at their jobs. They work VERY WELL with other. Such a GREAT bunch of people. This is our FIRST KIa and we are very IMPRESSED. We are loving it and ALL the people that have HELPED us are such a BLESSING! Even the receptionist Jennifer has been awesome. THANK YOU SO MUCH for this wonderful experience and we will be coming back and we will be sending customers to you. Have a very blessed day!!! Karen Brown More

i am from houston tx and was trying to bua a car for my parents that live outside austin area. i found capitol kia on the internet and called and talked to internet sales theresa and she was very sweet an parents that live outside austin area. i found capitol kia on the internet and called and talked to internet sales theresa and she was very sweet and understood what i was doind and needed. i finally got time to go up there saturday 8-20-2011 and bought my parents a new 2012 kia forte. the sales men john and manuel were very helpful and very friendly. treated us like we were family and new us for ever. cody in finance was something else very nice and knew how to handle business. after deal was done john and my mother went out to the car and john sat there and showed her the features of the car what buttons did what <think it might have been an OLD thing> but my parents were very thankful and hope u go and see john and manuel and last but least the good looking theresa.... More

I purchased a Kia from this dealer and the same sales rep 5 years ago and was very pleased with my treatment so I never considered going any place else. They also gave me a very good deal on my trade in. 5 years ago and was very pleased with my treatment so I never considered going any place else. They also gave me a very good deal on my trade in. More

My salesman Robert was really good and worked with me patiently, and during my visit he never made me feel pressured. I felt like he understood that I was on a budget and he worked hard to get me into th patiently, and during my visit he never made me feel pressured. I felt like he understood that I was on a budget and he worked hard to get me into the car I wanted with a price I could afford. I forgot some CD'S in the CD player of my trade in and he mailed them to me which I live a hour away from the dealership, so I greatly appreciated that as well. I would definitely recommend him for anyone who is looking to purchase a vehicle. More

Andre was fantastic and took very good care of me. I changed my mind on vehicles so the had to take me for 2 test drives / 2 different vehicles. Brave soul! :) He had very good knowledge of the veh changed my mind on vehicles so the had to take me for 2 test drives / 2 different vehicles. Brave soul! :) He had very good knowledge of the vehicle he was selling and he was a very nice guy. Explained everything. Finance guy was Alex and he was excellent at what he does. Very proficient [and quick] in generating the computerized paperwork. He had a very nice personality with a smile on his face. He also had good knowledge of the insurance / warranty products which were available or were provided. Between the both of them - I've had the best car buying experience there at Capitol Kia. Jason, the manager was who initially talked me into going there to buy my 2nd vehicle. More

Probably the best car buying experience I've ever had. Major was very knowlegable about his product. He was attentive and incredibly helpful. Ben in finance was throuough and effecient. We left the Capita Major was very knowlegable about his product. He was attentive and incredibly helpful. Ben in finance was throuough and effecient. We left the Capital Kia lot exactly 2 hours from the time we arrived. Thanks guys for everything! More

This is by far the best experience I've had purchasing a new vehicle. I did some research and knew exactly the model and trim we wanted. Our salesman, Vance, made sure we went over all of the Sorento's de new vehicle. I did some research and knew exactly the model and trim we wanted. Our salesman, Vance, made sure we went over all of the Sorento's details with us. There was no back and forth games. I made a reasonable offer and it was accepted by Stever, the manager. With the rebates at the time, it came out several thousands below invoice. Brian, the finance guy, even made sure I qualified for a rebate I didn't even think I qualified for. I drove out with a brand knew 2011 Kia Sorento in less than 2 hours. I will definitely buy from these guys again. More

I have owned numerous vehicles of all makes and models and I had to finally break down and make the decision to buy another vehicle due to gas prices and I am so happy that I stopped at Capitol Kia in Aus and I had to finally break down and make the decision to buy another vehicle due to gas prices and I am so happy that I stopped at Capitol Kia in Austin, Texas! First and Foremost the customer service was outstanding and this was the easiest purchasing process that I have ever had! Everyone from the receptionist to the greatest sales person ever (Major Bursey) to Finance was outstanding! I would recommend this dealership and vehicle to everyone! I will definatley be back to buy my next vehicle! Thank You to all the staff at Capitol Kia for your kindness and professionalism, your rate number ONE in my book! I wish you a great future with your business! More

This was the best car buying experience I have had! I will definitely be buying my next car from Capitol and will recommend everyone I know to buy their next car there as well. I only had a couple of ho will definitely be buying my next car from Capitol and will recommend everyone I know to buy their next car there as well. I only had a couple of hours off of work this morning and wanted to test drive the Kia Soul. When I arrived Ben happened to be walking out of the building. He took the time to ask what I wanted in a vehicle and showed me more than one option that suited my wants and needs. He showed me all the features of the 2 vehicles I was looking at including safety features that I was very impressed with. I have purchased 3 other cars and no one has taken the time to do this with me. Then it came down to color. Once I decided on the color, I let Ben know that I had somewhere to be, but he made it all happen so quickly and without me feeling like I was being rushed into a deal. During the process he sat down and walked me through each step and made sure that I understood everything that was going on. The financing guys were awesome! They were friendly and once again explained everything to me but did not take their ever long time like some dealers do. I love that I did not have to sit around and wait just to sit around and wait some more. I feel like I was treated like I mattered to them all and that's a great car buying experience! I am now the proud owner of a Denim Blue Soul with all the features!!!! More