Kia of North Austin

The salesmen (Shawn from dallas & Todd) were great, very nice and helpful. The finance manager that helped me (Ben Clien) was great and as nice as could be. I have nothing bad to say about the people a very nice and helpful. The finance manager that helped me (Ben Clien) was great and as nice as could be. I have nothing bad to say about the people at Capital Kia or their cars. Lets just say, they definitely couldn't beat a new car Kia deal in Texas, and I gave them every opportunity to do so. I had gotten approved through Capital Kia for an auto loan with Capital One for 17.9% without trading in my current vehicle. I was trying to trade in my vehicle so I didn't have to let it get repossessed. Well I signed the paperwork but did not accept the delivery of the vehicle, so the sale was not final. I went home and applied through my credit union (UFCU) and was approved for a 6.9% auto loan, but I had to get my current vehicle paid off. Well I owed $6000 and had $3000 cash, all I needed was $3000 on my trade in to get my terms approved, get out from under my car and into a new car, and avoid a repossession. Well when I returned to the dealership to discuss these terms with them. They basically couldn't make it happen. They absolutely would not go any higher on my trade in that they quoted me ($1000). I told them if they can give me $3000 we could make it work and we had a deal. They would not budge and asked for an addition $2000 down to make up the difference. I again repeated my terms to them and said if you cannot meet these terms then I am going to have to look elsewhere. They could not meet my terms, but they did offer to give me the same deal as before but to give me the fully loaded upgraded model of the car I wanted. Sounded tempting, but I would have still had to take a repo. So I told them I was going to go to South Point Kia instead. They advised me that they were not going to be able to do any better. I told them that I would see what they could do, if they could meet my terms I was going with them, but if they couldn't then I would be back for the fully loaded model. Well needless to say, South Point was able to make MY TERMS work and gave me $3000 trade in for my car. Now before I went through with the sale, I called Capital back and told them the exact deal that I was getting with South Point and I asked him if they could meet that deal or do better and he replied with, "No I'm sorry I can't. What I offered is the best I can do." Obviously I went with the better "new car Kia deal" which was from SOUTH POINT KIA not CAPITAL KIA.... I BELIEVE YOU OWE ME A FREE CAR MR. DICKINSON! More

I was 2 years into a 3 year lease with 2 vehicles I was unhappy with and didn't want to wait another year to get into new cars. In this regard, I wondered if I could trade these vehicles in on two new vehi unhappy with and didn't want to wait another year to get into new cars. In this regard, I wondered if I could trade these vehicles in on two new vehicles under a new lease agreement, and also save some money in the process. I was interested in the new 2012 Kia Soul and our local dealer, Capitol Kia, was advertising attractive 39 month lease agreements on new cars. One evening I decided to stop by the dealership and find out if they could help me with my dilemma. This is when I met Ed Kimball in sales, and began a smooth process that culminated in me leasing two new 2012 Kia Souls and for less money than I was currently spending on cars I was not happy with. Along the way, I was able to take the cars home for extended test drives, and as I tweaked my requirements, Ed worked with me to re-quote me my requirements, and check to make sure if they had what I wanted in stock. Once I had my mind made up, my wife and I came to the dealership to complete the paperwork and were honestly surprised at how smooth and efficient the process was. Our past experiences with other dealerships were not as pleasant, where in every case, there were differences in the actually pricing and/or terms versus what was quoted to us by our sales rep. Not in this case! Alex Bedolla was our finance manager and he was fast, efficient, and helpful with any and all questions we asked. Most importantly, the pricing and terms quoted by Ed Kimball, were exactly what Alex Bodella was working up for us. As my wife and I waited for the temporary tags to be printed, she leaned over and said, "this is the best car buying experience we have ever had." And, we have been buying cars for over 40 years! More

Upon entering the dealership we were greeted within seconds by Richard Keller and Therion "Bubba" Mitchell. They were very knowledgeable and could answer any questions we had concerning the Kia Forte. seconds by Richard Keller and Therion "Bubba" Mitchell. They were very knowledgeable and could answer any questions we had concerning the Kia Forte. My husband and I reseached several vehicles and narrowed it down between the Kia Forte and Ford Focus. After test driving both, we found the Kia Forte met all our expectations. Capitol Kia was very friendly and very easy to work with and after receiving a great deal, it was a no brainer to purchase this vehicle the same day. Their finance manager Alex Bedolla,was very thorough and explained every document prior to my husband and I signing them. The delivery process was also very efficient to include being introduced to their Service Advisor, Helen Sanchez. I highly recommend this dealership for their inventory, friendliness and for their no high pressure deals. Judy Smith More

Yes, I'm in a Kia..optima SX Turbo ... and I couldn't worbe having more fun. My 2007 BMW 550i just ran out of warranty and their service dept told me it needed over $4000 of work.. mostly on things that worbe having more fun. My 2007 BMW 550i just ran out of warranty and their service dept told me it needed over $4000 of work.. mostly on things that were "fixed" under warranty . Rather pissed off I headed around the corner to Kia to drive the new optima for grins. Amusingly had just read the review of the 2012 turbo while at bmw. :) I was greated by what loooked like a former lineman for the Vikings, "Big Wayne". He was the easiest going sales guy Ive met in my 14? car purchases so far. I hopped in one of the optimas and went on my usual test drive....183 to 360 to old spicewood. Anyone who knows the area knows its the funnest drive around. The Kia handled nearly the same as my 550.. just lighter and it was working. Went back partly amused and partly befuddled that I could like this car that much. Ive had several bmw's, lexus,infiniti's that didnt make me feel that happy/goofy. Wayne and I haggled over pricing... he got me the price that was at the edge of my mental buy price and we set a time for the following day. Later that day I brought m y5 yr old daughter to "OK" the car... and she decided I should forget red and get black "you will get more police in red , daddy". Kid is smart.... next I drove off in my car and have been drivin the heck outa it since. Go see "Big Wayne " over at Cap Kia......he's an all-star! PS... I have yet to find the Bill Dickinson guy from the ads... More

My experience was a dream come true. I am 66 years old and Capiitol Kia did something for me that I have never experienced before-allowing me to have car that was in ONLY MY NAME. When I first met my Sale and Capiitol Kia did something for me that I have never experienced before-allowing me to have car that was in ONLY MY NAME. When I first met my Sales Representative,Fabian, I felt a warm feeling. He was patient with me and my indecisiveness. His comment was "I want you to LOVE your car not just LIKE it. I selected the perfect car for me. Fabian walked me thru all the special features and I felt comfortable when I drove away in MY car. Your ratings are not high enough for the experience I had with Capitol Kia and Fabian and I want it to be known Fabian deserves 10 or more stars! Diane/Hutto ,TX More

Every person we were in contact with was helpful, considerate and friendly. Major was the best salesperson we have had experience with. Capitol Kia and Major have been helpful in every department and considerate and friendly. Major was the best salesperson we have had experience with. Capitol Kia and Major have been helpful in every department and in every way. We look forward to doing futher business with them and will recommend them to anyone looking for a car and good service. More