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Kia of North Austin

Austin, TX

4.8
2,302 Reviews
At Kia of North Austin, we don’t just sell cars—we change the way people experience buying one. Why choose us? Because we believe the car business should be transparent, stress-free, and built around you. Here’s how we deliver on that promise: *Full transparency, start to finish. Whether you shop in-store or online through our Express Store, you’ll see upfront pricing, get an instant offer on your trade, review finance and lease options, and even purchase your vehicle 100% online if that’s your style. *Comfortable, modern facility. Our newly renovated dealership was designed with you in mind—complimentary Wi-Fi, workspaces, snacks, coffee, water, and even free Lyft rides within 15 miles. *Unmatched selection. As part of Lithia Motors, the largest new vehicle retailer in the world, we can connect you to thousands of pre-owned vehicles alongside our full lineup of new Kias. That means more options and better choices for every customer. When you’re shopping for your next vehicle, don’t settle for “the way it’s always been.” Experience the difference at Kia of North Austin—where shopping for your next vehicle is easier, simpler and built around you.
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13175 N US Highway 183

Austin, TX

78750

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Showing 2,302 reviews

May 16, 2025

I took my car in for an oil change. I had fantastic help and assistance from Daniel who was polite, professional and knowledgeable. He definitely is an asset to the Kia dealership. I More

by JuJu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service Department
May 19, 2025 -

Kia of North Austin responded

Thank you for sharing your experience with us at Kia of North Austin! We're delighted to hear that Daniel provided fantastic service during your visit. We appreciate the feedback and will be sure to recognize his efforts.

May 15, 2025

I received a text late yesterday, saying the part ordered has come in. I called early this morning to make a service appointment and was told the next available appointment was next week. I told them I was More

by gq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in the service department was great and so was Bailey in sales, who showed me some new cars while I was waiting., Bailey Hendrick
May 15, 2025 -

Kia of North Austin responded

We're delighted to hear that our team at Kia of North Austin could accommodate your schedule and provide such great service! It's wonderful to know you appreciated the extra touch with the car wash and vacuum. We look forward to assisting you again in the future!

May 14, 2025

Appointment was simple and easy. Check-in was quick and the service time was reasonable. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 15, 2025 -

Kia of North Austin responded

Thank you, Jim, for the 5-star review! We're glad to hear your appointment and service experience at Kia of North Austin was smooth and efficient. We appreciate your feedback!

May 13, 2025

The dealership was clean through out the dealership area allowing us to relax, the staff were very helpful in our visit and Thumbs up,, for Ms Hannah for helping us with the trade in and she worked hard to More

by RENEEWILL39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Idais, Nick Myhra, Cory Welch, Behnam Shahvandi
May 14, 2025 -

RENEEWILL39 responded

Thanks to everyone and the Team members that were helping us make this purchase possible . Greatly appreciated...

May 14, 2025 -

RENEEWILL39 responded

Thanks. to the Team work that made it worth our 4th Kia a Dream come true..TKS .

May 14, 2025 -

Kia of North Austin responded

Thank you, Renee, for the fantastic 5-star review and for choosing Kia of North Austin for your fourth Kia—what an honor! We’re so glad to hear that Hannah, Mr. Williams, our finance team, and the rest of the staff made your experience smooth, welcoming, and memorable. We truly appreciate your continued trust in us and look forward to being part of many more dream car moments in the future. 😊

May 12, 2025

Chris Nealy was an absolute pleasure to work with! He found the perfect SUV for me with the features that I wanted, and at a price that worked for my budget. Would highly recommend him! More

by Karyn B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Nealy
May 13, 2025 -

Kia of North Austin responded

Karyn, we're delighted to hear that Chris provided such a great experience at Kia of North Austin! Thanks for recommending him and enjoy your new SUV!

May 09, 2025

Excelente servicio de kia nort, especialmente el trabajo realizado por Marcos el mecánico que me atendió el kia Soul 2024. Eficiencia y eficacia en el servicio por Kia Nort. More

by vila17nauta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos, mecánico
May 12, 2025 -

Kia of North Austin responded

¡Gracias por compartir tu experiencia positiva con Kia of North Austin! Nos alegra saber que Marcos brindó un servicio eficiente y eficaz para tu Kia Soul 2024. ¡Esperamos verte de nuevo pronto!

May 09, 2025

Great service, and I got in quickly. They were very great throughout the whole process. Would recommend to a friend! More

by tedt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vardahsa
May 12, 2025 -

Kia of North Austin responded

Thank you for recommending Kia of North Austin! We're delighted to hear that our team provided great service and a smooth experience. We appreciate your support!

May 09, 2025

Good customer service. Very happy with kia dealership Thank you. I did had to wait for a long time with service. More

by RENEEWILL39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Brusseau
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Kia of North Austin responded

Thank you so much for the kind words and for sharing your experience! We’re glad to hear you were happy with the customer service at our dealership. We did notice the one-star rating and wanted to check in—was that intentional? If there’s anything we can do to make things right, especially regarding the wait time you mentioned, please don’t hesitate to let us know. Your feedback helps us improve, and we truly appreciate the opportunity to serve you better. Thank you, Cody Webster Service Manager codywebster@lithia.com

May 06, 2025

The Kia North team followed through and delivered what was discussed. My transaction had quite a few moving parts and some of the process was rushed through. Follow-up communication could improve between More

by andrew l.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Idais, Ali Nouri
May 06, 2025 -

Kia of North Austin responded

Andrew, thank you for sharing your feedback! We're glad to hear that Ali and the Kia of North Austin team provided a positive experience overall. We appreciate your input on communication improvements and look forward to assisting you again in the future!

May 04, 2025

Sydney was great! The finance guy was great and informed. The wait period was not long. More

by Adamsmatthew25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
May 05, 2025 -

Kia of North Austin responded

Thank you for the kind words and feedback! We're glad Sydney and our finance team made your experience smooth and informative. We'll keep working to make every visit a 5-star one—hope to see you again soon at Kia of North Austin!

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