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Kia of North Austin

Austin, TX

4.8
2,281 Reviews
At Kia of North Austin, we don’t just sell cars—we change the way people experience buying one. Why choose us? Because we believe the car business should be transparent, stress-free, and built around you. Here’s how we deliver on that promise: *Full transparency, start to finish. Whether you shop in-store or online through our Express Store, you’ll see upfront pricing, get an instant offer on your trade, review finance and lease options, and even purchase your vehicle 100% online if that’s your style. *Comfortable, modern facility. Our newly renovated dealership was designed with you in mind—complimentary Wi-Fi, workspaces, snacks, coffee, water, and even free Lyft rides within 15 miles. *Unmatched selection. As part of Lithia Motors, the largest new vehicle retailer in the world, we can connect you to thousands of pre-owned vehicles alongside our full lineup of new Kias. That means more options and better choices for every customer. When you’re shopping for your next vehicle, don’t settle for “the way it’s always been.” Experience the difference at Kia of North Austin—where shopping for your next vehicle is easier, simpler and built around you.
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13175 N US Highway 183

Austin, TX

78750

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Showing 2,281 reviews

August 01, 2019

Never Disappointed I'm never disappointed in the service I receive here. The waiting area is comfortable, WiFi, snacks and drinks provided. The service techs keep you More

by Twis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the service techs name :(
Aug 01, 2019 -

Kia of North Austin responded

When you bring your vehicle to us to be serviced, all you have to do is wait. However, waiting can sometimes be extremely boring! We've done everything we can think of to ensure that wait is made to be as enjoyable as possible. Anytime you come in, feel free to take advantage of all our guest amenities! Thank you for your kind review, come back and see us anytime!

July 31, 2019

We bought a car yesterday and the experience was great Sahil helped us throughout the process and made it smooth. Helped us find the right car based on our preference. This is my first time buying a car. T More

by Chew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Howell, Sahil Kumar
Jul 31, 2019 -

Kia of North Austin responded

We are thrilled we could provide you with an excellent first-time car-buying experience. We do our best to break out of that negative dealership stigma and provide each guest with incredible service. Thank for the kind review and congrats on your new vehicle!

July 31, 2019

Great Service - every visit Your service department is the BEST we have experienced on any make of automobile. We were greeted by Edgar - he was friendly, efficient, and represe More

by kvc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar, Vardasha
Jul 31, 2019 -

Kia of North Austin responded

We are thrilled we could provide you and your aunt with an excellent service experience. This review has made our week! Come back and see us anytime!

July 30, 2019

Best car buying experience I have bought few cars in the past however this car buying experience was phenomenal. Sahil delivered my new Telluride to my house and drove 4 hours o More

by PennyGibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 31, 2019 -

Kia of North Austin responded

Penny, it is no problem at all to ensure our guest have a wonderful experience buying their new car. It's the experience we strive to provide to our guest on a daily basis. The 2020 Kia Telluride is an incredible SUV packed with incredible amenities. Thank you for your kind review and congrats on your new Telluride!

July 30, 2019

Dishonnest people I bought a car from them. When I got home its check engine light came on. What they do is erase the code to get the inspection and that is it. They ar More

by dulha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Simo
July 30, 2019

I got ghosted After being in contact with Andrew about a car price, he stopped communicating with me. I was never rude, hostile, or made a ridiculous request. More

by Lookingforquality
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Rodriguez
Jul 30, 2019 -

Kia of North Austin responded

We apologize about your loss of contact and are currently investigating to figure what went wrong. In the meantime, I would like to get in contact with you so I am providing my direct contact information below. Ben Klein | General Manager b.klein@southwestkia.com

July 30, 2019

Very happy customer I came in unsure if I’d be able to get something I could afford but Lauren helped me with everything and kept me at a good payment I would definitely More

by Chanell43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Gaylord
Jul 30, 2019 -

Kia of North Austin responded

We are thrilled to hear we could find you a vehicle at a price that was right for you. Thank you for the kind review and recommendation. If you need anything, do not hesitate to reach out to us!

July 29, 2019

Happy with service - thank you Sahil To be honest, I spoke with Sahil at the dealership thinking I won't be able to get a car and just . was giving a shot and my monthly payment budget wa More

by AnthonySummo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 29, 2019 -

Kia of North Austin responded

Anthony, getting our guest back on the road in a vehicle that's right for them at a price that is right for them is our only goal. We are so happy we could assist you. Thank you for your kind review and congrats on your brand new 2019 Kia Forte!

July 27, 2019

Optima Girl I bought a Honda Civic earlier this month and wasn’t enjoying it. Went to SW Kia Austin, my salesperson Sahil helped me and got me a deal that I can’t More

by Marlyn81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 29, 2019 -

Kia of North Austin responded

Don't mention it! We are always happy to help our guest!

July 26, 2019

Sahil is amazing If you are looking for the best deal, you should see Sahil Kumar. My most pleasant experience in car buying is at Southwest Kia Austin with Sahil. My More

by Susan Sandberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahil Kumar
Jul 26, 2019 -

Kia of North Austin responded

Susan, that compliment means the world to us. We strive to provide excellence in all we do and reviews like yours prove to us that we are doing something right!

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