Kia of North Austin

Timely updates! Wills is a great salesman and always provided timely updates on the status of my vehicle, would definitely recommend him to anyone currently car shopp Wills is a great salesman and always provided timely updates on the status of my vehicle, would definitely recommend him to anyone currently car shopping! More

Kia Soul 2020 I went today to the Kia dealership on 183 to service my 2015 Kia Soul. I had questions about an extended warranty. However to my surprise, after my co I went today to the Kia dealership on 183 to service my 2015 Kia Soul. I had questions about an extended warranty. However to my surprise, after my conversation with Wills I ended up leasing a 2020 Kia Soul. His expertise, skill and pleasant personality are beyond expecting and very focused in satisfying me, as a customer. Vance, the financier, was extremely cordial and knowledgeable. Thanks to Wills I am a satisfy customer Noemí Craib & Victor Martinez More

Outstanding Service Lauren is the best and the finance department at southwest kia are brilliant. I went in discouraged, only because Kia south Austin wasn't willing to w Lauren is the best and the finance department at southwest kia are brilliant. I went in discouraged, only because Kia south Austin wasn't willing to work with me and gave me false information. I spoke with Lauren over the phone and later that day went to southwest kia. From the moment I walked in she made sure I was well taken care of and my needs where heard. I left that night with a brand new 2019 kia optima! Thank you Lauren and everyone at southwest kia for taken great care of me and getting me in a new upgraded kia! More

Sahil Kumar Vehicle Specialist gave us great service! Sahil Kumar Vehicle Specialist exceeded our expectations in buying our two cars. We were able to purchase a Kia Optima and Kia Sportage with the pric Sahil Kumar Vehicle Specialist exceeded our expectations in buying our two cars. We were able to purchase a Kia Optima and Kia Sportage with the price and monthly payments we wanted. Thank you for the great service in a timely manner. More

Great experience! Great customer service! Friendly family feel. Wills, Vance, and Brandon got us squared away with everything we needed. The whole process was fast and Great customer service! Friendly family feel. Wills, Vance, and Brandon got us squared away with everything we needed. The whole process was fast and flawless More

He strikes again!! Wills is great! This is the second car we have bought from Kia with Wills’ help. If you are in the market for a car, don’t hesitate to request him. Wills is great! This is the second car we have bought from Kia with Wills’ help. If you are in the market for a car, don’t hesitate to request him. More

My first brand new car!!! I came in knowing what I wanted, the new 2020 Kia Telluride after my husband sold me on it. I went in with an open mind thinking I might not qualify. I came in knowing what I wanted, the new 2020 Kia Telluride after my husband sold me on it. I went in with an open mind thinking I might not qualify. Lauren was extremely patient and just so amazing to work with, she is super sweet down to earth and she made me feel very sure of what I was getting into car wise. After the test drive i was sold and i knew i didnt want to leave without it. We crunched some numbers and she was able to get me exactly what I wanted! Jeremiah was great as going over everything with me financially and he answered all my questions and more. He even let me charge me phone in his computer lol. Do not hesitate to do business with this dealership they have literally made my whole year. When she handed me my keys, she went through all the features with me, too many to remember but very much worth it. The drive home was smooth like butter. If you are not sure about this new kia I can assure you it will be the best thing you have bought. My family and I are going to enjoy every second of it especially when we go on our family trips out of town. Thanks again to the whole team at kia southwest for all your patients and making me a very happy loyal customer. More

Great Experience Using TrueCar and Southwest We were looking to purchase a Kia because we bought a new Kia Optima in 2009 that never had 1 thing go wrong. In our search we used a number of sites, We were looking to purchase a Kia because we bought a new Kia Optima in 2009 that never had 1 thing go wrong. In our search we used a number of sites, TrueCar, Carvana, CarGurus and Autotrader and found that Southwest Kia advertises new and used vehicles on TrueCar. We found a vehicle we wanted and printed out the TrueCar True Price certificate. We met with Sahil Kumar, a non-commission salesman who was friendly and supportive. Sahil had the vehicle available for viewing and a test drive as soon as we got there. We told him we wanted to purchase the car today. He took our True Price certificate to his Sales Manager who reviewed and approved the information. The Sales Manager then offered us a couple of different options that we decided against and went ahead with the purchase of the vehicle we were originally interested in. Sahil made sure to mention all available options for our review. We signed the contract and went to the bank to get a cashiers check to purchase the vehicle. During that time the service department detailed the vehicle for us. Sahil kept us updated through every step of the process. Southwest Kia honored the TrueCar True Price certificate, they did not add any other fees, and they did not try to push any options on us. We felt no pressure because Sahil was straightforward and honest. The only thing that is a small issue is with the finance department. We had to meet with finance even though we were paying cash because they handle the titling and tags. It was a fairly time consuming process if you include waiting time. The finance employee we met with had a rather dry personality which I understand in his position but he could soften up a bit. Southwest Kia was an amazing place to buy a car and I would highly recommend Sahil Kumar, he is a great salesman and will take care of you from start to finish plus he follows up after the sale to make sure things are going well. More

Great experience Marcus was friendly and knowledgeable. He stayed with me through the process and made sure I was happy with my choice. Jeremiah in Finance was q Marcus was friendly and knowledgeable. He stayed with me through the process and made sure I was happy with my choice. Jeremiah in Finance was quick and efficient and explained everything. I feel good about the whole experience. More

Best Kia dealer in town Marcus was so helpful in making sure we got exactly what we needed. Even though the process takes some time, he stayed and chatted and continued to re Marcus was so helpful in making sure we got exactly what we needed. Even though the process takes some time, he stayed and chatted and continued to reassure us which made the process go by faster. More