Kia of Lansing - Service Center

Estimated repair price was $1000 higher than same repair in Milwaukee. Diagnostic was done without my approval, for $186! in Milwaukee. Diagnostic was done without my approval, for $186! More

It was good Timely and informatively done. Sales rep that sold me my car came over and chatted. Friendly atmosphere Sales rep that sold me my car came over and chatted. Friendly atmosphere More

Oil change. Requested air in tires, but did not receive. They forgot air in tires. Requested air in tires, but did not receive. They forgot air in tires. More

We were charged a ridiculous amount of $110 for an oil change and air filter. We were never told a cost upfront for the oil change only when we picked up the vehicle. There were additional smaller fees on change and air filter. We were never told a cost upfront for the oil change only when we picked up the vehicle. There were additional smaller fees on there we did not anticipate. More

I was told that my tire tread was showing. It had not been before I dropped it off. I felt like I was being pressured to buy new tires instead of my concerns being addressed. I had my oil chan It had not been before I dropped it off. I felt like I was being pressured to buy new tires instead of my concerns being addressed. I had my oil changed there, was not told that my tires were in poor repair. The tires did not look the same. I was directed to the manager and he lied to my face about my conversation with Robert that morning. He offered to resolve or answers. Just dismissive More

Andy took care of all my service needs Everything done right and on time Excellent right and on time Excellent More

Quick & efficient. Quality service and a great experience. Will return and would recommend to others! Quality service and a great experience. Will return and would recommend to others! More

Quick and easy Came in early and the service was completed within the hour Friendly stafg completed within the hour Friendly stafg More

Very quick and courteous. Got me in and out quickly and made me feel welcome. Got me in and out quickly and made me feel welcome. More

The experience was good. The prices for repair were way to high. They also did a brake flush that I was told was not necessary and I wasn't told ahead of time The prices for repair were way to high. They also did a brake flush that I was told was not necessary and I wasn't told ahead of time More