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Kia of Irvine
Irvine, CA
471 Reviews
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Showing 471 reviews
February 08, 2019
Great! The total transaction experience was positive Over the years I have bought several vehicles both via the internet and in dealerships. My dealership experiences had typically been painful with lon Over the years I have bought several vehicles both via the internet and in dealerships. My dealership experiences had typically been painful with long drawn out transaction times as the dealership dragged me through their, for the most part, irritating pressure sales process. I was pleasantly surprised when Kia of Irvine valued my time and moved the transaction along efficiently but, at the same time, ensured they addressed all my questions. I never felt pressured nor manipulated. Kia cars are a great product and this dealership complements this nicely with great service. More
by phil.call
Verified CustomerEmployees Worked With
Max Fahim
February 08, 2019
Well you can put as much lipstick on a pig as you want but Polishing a turd comes to mind when I think about this dealership... It's clean and overall staff seems helpful but behind the curtain of friendliness Polishing a turd comes to mind when I think about this dealership... It's clean and overall staff seems helpful but behind the curtain of friendliness sits the same misdirected unhelpful staff as seen at kia of orange (which no longer exists... This one probably following suit soon I presume ...) The sales team is good they sell cars , unfortunately the cars lately have had problems (I'm referring to the recalls of engines and other safety concerns ) so no fault of them ... The real problems of the dealership is the service department... They are horrible to deal with if you have anything serious... I despise the rack that they (lower level team members) will purposely transfer your phone call to the wrong person... basically what I'm saying is it's impossible to get ahold of a manager or anybody who can actually make a decision it seems that these lower-level employees are doing this on purpose as to avoid any actual work they might have to perform or get scrutinized for.... Among other problems this dealership is getting it's low 1 star for the service department alone. Thanks mario More
by E-vans
Employees Worked With
Mario ibarra, Erika (not sure), , Max Fahim
January 31, 2019
Best Used Car Purchase Experience I interfaced with several people on the management staff including used car manager Kevin and sales person Mike Khartabil and sales manager Jeff. All I interfaced with several people on the management staff including used car manager Kevin and sales person Mike Khartabil and sales manager Jeff. All were very helpful and courteous. The car I bought was in excellent condition with very low miles and for a fair price. They repainted the bumpers and the car looked almost brand new when I picked it up. . More
by Morgan
Employees Worked With
Also Finance Manager David Davila and Used Car Manager Kevin, Rabi Chehade, Mike Khartibal, Danielle Ortega
January 30, 2019
Excellent Experience Everyone at Kia of Irvine, from my sales representative, Sameer, through the sales manager, Razi, were professional and helped me make a decision abo Everyone at Kia of Irvine, from my sales representative, Sameer, through the sales manager, Razi, were professional and helped me make a decision about a car that I really like, even better than my Lexus and Mercedes. The seats are more comfortable. The navigation system is better than Lexus and it has many more features than the Lexus. In Lexus and Mercedes I ruined more charging cables because of their design in placing it in the armchair holder. My Kia Niro Touring gets 520 miles in the 12 gallon tank and uses 87 and not 91 octane. The 10 year, 100,000 warranty and 0 percent interest are hard to beat! I’m very happy with my purchase! More
by hhr
Employees Worked With
Rabi Chehade, Sameer Muhummad
January 28, 2019
New Lease Farhad Abassi was a real pleasure to work with when getting a new vehicle to lease from Kia of Irvine. He personally showed me how to work everything Farhad Abassi was a real pleasure to work with when getting a new vehicle to lease from Kia of Irvine. He personally showed me how to work everything in my new vehicle and answered all my questions and did all of it with a great attitude. More
by Kara James
Employees Worked With
Farhad Abbassi
January 28, 2019
Quick & painless I called to make the deal over the phone & the car was ready for us when we arrived. Much friendlier than the other dealership I used to go. I called to make the deal over the phone & the car was ready for us when we arrived. Much friendlier than the other dealership I used to go. More
by TheCrAzian
Employees Worked With
Farhad Abbassi
January 27, 2019
Low pressure and quick finance Farhad was our sales associate. He responded quickly to my texts and was no nonsense. I appreciate that he never tried to show me cars that were out o Farhad was our sales associate. He responded quickly to my texts and was no nonsense. I appreciate that he never tried to show me cars that were out of my price range. I knew what I wanted and he came through with a great used Kia Sorento. I am very happy with my purchase and the overall experience. Their finance department was well run and it was the fastest car buying experience my husband and I have ever experienced. No drama- they just got it done. More
by chauners89
Employees Worked With
Farhad Abbassi
January 20, 2019
I was very happy with everything. I knew the car that I was working towards. Fahad was amazing. He truly tried to make a deal. I had left and test drive other cars. Came back and start I knew the car that I was working towards. Fahad was amazing. He truly tried to make a deal. I had left and test drive other cars. Came back and started to speak numbers. More
by NickyL123
Employees Worked With
Farhad Abbassi, Max Fahim
January 16, 2019
Super happy and satisfied Farhad was so friendly & patient hes the best got us our dream car thank you for your amazing service. Now were starting off 2019 perfectly in our dr Farhad was so friendly & patient hes the best got us our dream car thank you for your amazing service. Now were starting off 2019 perfectly in our dream car!! Cant explain how happy i am!! More
by Ayyycharlieee
Employees Worked With
Farhad Abbassi
January 16, 2019
Renew my lease Super fast and awesome customer service. Very honest and helpful. Worked with me every step of the way to get me into my new 2019 Kia. I will definite Super fast and awesome customer service. Very honest and helpful. Worked with me every step of the way to get me into my new 2019 Kia. I will definitely recommend Farhad to anyone that’s looking to buy/lease a new car. More
by Sherryfardbastan
Employees Worked With
Farhad Abbassi
