Kia of East Hartford
East Hartford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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I do not buy from pushy salespeople. From the moment I walked into Gengras Kia, Mike the sales manager and Neal the salesman listened to me and did not try to push me into anything. The 1st time in, all walked into Gengras Kia, Mike the sales manager and Neal the salesman listened to me and did not try to push me into anything. The 1st time in, all I wanted to do was test drive a Sorento to see if it was even worth pursuing. I only had about an hour. They brought a car around, I test drove it and was pleasantly surprised. I sat down with Neal and went over the features I needed and did not need. I went back 2 weeks later to make a purchase. We negoiated a price and they found the car for me. On the day of pick up, Eileen was very professional and had all the paperwork ready to go. It was a very quick and easy process. I did stop in another time when Mike was not there and another sales manager tried to get me into a car that wasn't to my liking. I left and came back another day. I would definitely recommend working with Mike and Neal! More
This is how buying a new car should be - a FUN experience. Even discusing price was not uncomfortable. The last car I bought - I got closed into a room with a HIGH pressure guy who tried to make experience. Even discusing price was not uncomfortable. The last car I bought - I got closed into a room with a HIGH pressure guy who tried to make me feel stupid for not signing up for all his extras. For that reason alone I have told many people not to shop there. Getting a new car is so exciting and should be a fun and memorable experience for all the right reasons. I think sometimes Car companies and even people at dealerships are around new cars so much they take forgranted what a BIG deal getting a new car is. Fitz and Eileen were almost excited for me as I was. Everything was explained to me with knowledge and understanding. More
This was the quickest easiest car buying experience ever! I was in and out with a great deal in about an hour and a half- the next day I picked up the car, no waiting, ten minutes to sign the papers and then I was in and out with a great deal in about an hour and a half- the next day I picked up the car, no waiting, ten minutes to sign the papers and then it was mine! Awesome! More
Both the sales person (Fitzroy) and the financial liason were very helpful. Fitzroy answered all of my questions and did not apply any pressure on me to make the purchase. He wanted me to be comfortable w were very helpful. Fitzroy answered all of my questions and did not apply any pressure on me to make the purchase. He wanted me to be comfortable with my deicision--I was--so I made the purchase!!!! More
Travis was extremely informative and overall a very nice guy. He seemed to know every aspect of each car and how to choose one to best fit my needs. The best part was he was anything but pushy. I felt very guy. He seemed to know every aspect of each car and how to choose one to best fit my needs. The best part was he was anything but pushy. I felt very comfortable and not rushed. I ended up with a beautiful Optima which I believe was the perfect choice. I will definitely go back to Gengras Kia the next time I buy a car and I look forward to work with Travis again. More
I was looking for a very nice car but was turned down at other dealers due to my credit, but was able to find this car at Kia of East Hartford. Fitzroy Gallimore showed great customer service and also the b other dealers due to my credit, but was able to find this car at Kia of East Hartford. Fitzroy Gallimore showed great customer service and also the benefits that this car had to offer. I would recommend him to anyone because of this pleasuring experience. More
After months of going from one used car dealership to the next a friend recommended I speak with Travis at Kia. After doing so I was thrilled. I was able to purchase a brand new car. Travis explained every d next a friend recommended I speak with Travis at Kia. After doing so I was thrilled. I was able to purchase a brand new car. Travis explained every detail of my purchase and I left completely comfortable and satisfied. I would recommend Travis as a knowledgeable, helpful, and courteous individual who i will certainly be returning to in the future. More
My experince at Gengras Kia was great. It was made more pleasurable with the help of Fitz. He was very polite, engaging and knowledgeable about the product. I felt at ease when it came to making a decision pleasurable with the help of Fitz. He was very polite, engaging and knowledgeable about the product. I felt at ease when it came to making a decision about my new car. I would DEFINITELY recommend this dealership to friends and family. More
I just wanted to say a few words about my experience at Gengras Kia. First off, the sales managers meet you at the front desk, I think this is the only dealership i've been to where they aren't behind the Gengras Kia. First off, the sales managers meet you at the front desk, I think this is the only dealership i've been to where they aren't behind the scenes. All the salespeople dressed profesionally and knew what they were talking about. I worked with Travis who listened to exactly what I wanted in a car and he delivered. I will recommend this dealership and Travis to everyone that I know. THANKS GUYS!!! More
I dealt with Fitz over at Gengras Kia and I have to say that was the best experience I have had buying a car. I went in expecting to get the run around but when I met with Fitz he did not play games or giv that was the best experience I have had buying a car. I went in expecting to get the run around but when I met with Fitz he did not play games or give me the run around. He acted as an advocate for me getting me a great deal. He told me everything about the car and I left there knowing more than I ever did on any car. I would recommend working with Fitz Gallimore because he treats you like a friend not a customer.. More




