Kia of East Hartford

The day I picked up my car was a hectic day. The system was down and they had no idea when it would be fixed. Once it was up they contacted me and got me right in which I appreciated. Both my sa The system was down and they had no idea when it would be fixed. Once it was up they contacted me and got me right in which I appreciated. Both my salesman and the finance manager were great to work with. Alex explained everything about the car in detail and made sure to answer any questions I had. More

Clean and comfortable waiting rooms, slalespeople were not agressive.. service department professional. Great experience overall. not agressive.. service department professional. Great experience overall. More

I had an appointment to fix a recall and the service department was very attentive to my questions and I was very happy with their service. department was very attentive to my questions and I was very happy with their service. More

Good dealing with the people great service love it I will definitely recommend for the people definitely recommend for the people More

Many of the reviews are good because Kia of East Hartford offers a few hundred dollars off a vehicle in return for a 5-star review. I bought a new car from them, and two days later the check engine light was offers a few hundred dollars off a vehicle in return for a 5-star review. I bought a new car from them, and two days later the check engine light was on. Their service department dismissed it as a "one-in-a-million glitch", but it ended up being an engine problem that had to be fixed by another dealership. I suspect the dealership knew about the defect when they sold it to me. I've also found the GM/owner to be completely unresponsive and insincere. More

I found the dealership to be a bit disorganized as it did not have me on the schedule even though I had confirmed my appointment the day before by text. While waiting on hold, I could here the mechanics spea not have me on the schedule even though I had confirmed my appointment the day before by text. While waiting on hold, I could here the mechanics speaking to the operator making it hard to hear what was being said. This situation started after a text from the dealership indicating a recall was outstanding, and instructing me to call for an appointment even though I must have spoken with or interacted with three to four individuals who were unaware of said recall. Also, the dealership did not reinstall the car seat after the recall service. The only bright spot was the driver of car service who brought me home while the dealership "fit me in". More

This dealership has the best service people I have ever done business with. I want to single out bill in the service department. I bring three cars to this dealership they give me a fair price they do exce done business with. I want to single out bill in the service department. I bring three cars to this dealership they give me a fair price they do excellent work and their professionalism is second to none I would recommend anyone who is purchasing a vehicle or looking for service work to go see Bill in-service you will not be disappointed More

Dealer and sales people are friendly. . they were willing to negotiate and lower the price quickly. They pushed to finance and buy the car in one day. after I read the car fax.. found out . they were willing to negotiate and lower the price quickly. They pushed to finance and buy the car in one day. after I read the car fax.. found out the car was in a serious accident which numerous airbags were deployed..$$ More

Dealership was very unwilling to negotiate at all and ended up not buying from them. ended up not buying from them. More

This dealership has always taken good care of me. Making sure myself and my family had affordable cars. When I turned in my lease, they made the process super easy. Making sure myself and my family had affordable cars. When I turned in my lease, they made the process super easy. More