Kia Downtown LA
Los Angeles, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Poor Service Advisor communication and attention to customer needs. Fail to follow through with requests and use poor sales tactics to avoid resolving customer inquiries and requests. If it doesn’t mak customer needs. Fail to follow through with requests and use poor sales tactics to avoid resolving customer inquiries and requests. If it doesn’t make you money, might as well not ask. More
Good experience and great customer service. I love the vehicle I. It handles really well. I love the vehicle I. It handles really well. More
Great customer service. Leo was above and beyond to help get the car. His manager was very helpful as well. Will definitely keep doing business with kia of downtown. Thank Leo was above and beyond to help get the car. His manager was very helpful as well. Will definitely keep doing business with kia of downtown. Thank you More
Service area overcrowded and my appt was at 12:30 and i finally got in at least 30 mins after the time. I was suppose to take 2 to 2.5 hours and we were there over 4 hours. Need a process improvement asses finally got in at least 30 mins after the time. I was suppose to take 2 to 2.5 hours and we were there over 4 hours. Need a process improvement assessment to improve the space and reduce wait times. offered shuttle drop off to restaurants within one mile but only had on person that could do it….so we had to walked because he was at lunch. Who is the back up plan. everybody not at lunch all at once. More
The high prices weren’t well communicated. I was shocked to pay $71 for windshield wiper blades I was shocked to pay $71 for windshield wiper blades More
Ready to make a sale and were very attentive to my needs while listening to what I wanted. while listening to what I wanted. More
Un excelente lugar para poder compartir un carro lo recomiendo para todos y el personal muy profesional recomiendo para todos y el personal muy profesional More