Kia Cerritos

I believe that I got the car I wanted for the right price. The salespersons were so professionals and courteous. They spent the time responding my inquiries and I felt fully satisfied dealing with them.Paola w The salespersons were so professionals and courteous. They spent the time responding my inquiries and I felt fully satisfied dealing with them.Paola was super friendly with all of us. More

I’ve been getting my car serviced at the KIA of Cerritos ever since I bought my car there Everyone in the service department is very friendly- polite - knowledgeable and easy to talk to - The service depar ever since I bought my car there Everyone in the service department is very friendly- polite - knowledgeable and easy to talk to - The service department is quick to get you in and out of there so you can get on with your day More

Frankie he is a person friendly and approachable and communicative, conversational. I feel will trust him and willing to deal with him. I was very impressed with the entire transaction process. Nice communicative, conversational. I feel will trust him and willing to deal with him. I was very impressed with the entire transaction process. Nice person and environment and nice car. I enjoy my new car now. More

I've visited this service location a few times already and my best customer service I've received is from Victor Chin. I advised him I had very limited time due to another appt right after so I couldn't a and my best customer service I've received is from Victor Chin. I advised him I had very limited time due to another appt right after so I couldn't afford to lose time. He made sure I was aware of the status of my car at all times. Even when I took the shuttle to mall to have bfast. He texted the status. Awesome. Thank you for your help! More

I only went to look at the used cars and I went home with a 2020 Kia Sportage, and my salesman gave me some great info on how to get rid of my old car. I’m glad that I stopped while I was passing by. a 2020 Kia Sportage, and my salesman gave me some great info on how to get rid of my old car. I’m glad that I stopped while I was passing by. More

Very Helpful and Comfortable Service Yanira was very helpful and patient with me, she wasn't pushy like my other experiences. Went out of her way to help me get the car I wanted. Yanira i Yanira was very helpful and patient with me, she wasn't pushy like my other experiences. Went out of her way to help me get the car I wanted. Yanira is very personable she made feel at ease. Thanks to her I got my new car. More

Amazing Service & Amazing Service Advisor Victor Chin I always ask to work with Victor Chin. He greets me immediately and always makes sure I am informed of what is going on. He exemplifies the quality I always ask to work with Victor Chin. He greets me immediately and always makes sure I am informed of what is going on. He exemplifies the quality service of this dealership. More

On time like promised, maybe a more larger selection of complimentary snacks and drinks. Quick check in and out. Left Kia of Alahambra to try Cerritos and will defenetly be staying. complimentary snacks and drinks. Quick check in and out. Left Kia of Alahambra to try Cerritos and will defenetly be staying. More

Great service from Jose Valencia in service center I initially dropped in thinking I just needed air in my tires during my first visit. After inspection, Jose and service team found nails in my 2 right I initially dropped in thinking I just needed air in my tires during my first visit. After inspection, Jose and service team found nails in my 2 right tires, alignment needed and he informed me that the steering coupler needs diagnosed which he said is likely covered under the warranty. After my tires got fixed that day I scheduled a follow up appointment to do the diagnostic for the steering wheel coupler and alignment. Jose kindly assisted me with the transaction again and all was fixed plus gave me a discounted for having alignment serviced at this Kia center. I appreciated the thorough checking of my vehicle and kind customer service. More

I truly enjoyed the experience of purchasing my car. Yesenia was so kind and Mike in finance was so knowledgeable and patient. I also was impressed by how fast the whole process was. Thank you! Yesenia was so kind and Mike in finance was so knowledgeable and patient. I also was impressed by how fast the whole process was. Thank you! More