Kia Cerritos
Cerritos, CA
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Good job! The service at the service department was great. Victor did a awesome job getting my radio replaced and was very professional throughout the whole pr The service at the service department was great. Victor did a awesome job getting my radio replaced and was very professional throughout the whole process with updates and delivering my car back to me on a timely manner. More
Great job Service rep Aldo was very friendly and helpful will take our car again.he listen and took care of our problem. He makes you feel very comfortable that Service rep Aldo was very friendly and helpful will take our car again.he listen and took care of our problem. He makes you feel very comfortable that everything will be good More
My experience buying my first car was truly amazing. All the staff were extremely friendly, helpful, and I left leaving with exactly what I wanted at a great price all thanks to Paola and her superintendent the staff were extremely friendly, helpful, and I left leaving with exactly what I wanted at a great price all thanks to Paola and her superintendent. Thank you!! More
Very kind and quick service The salesperson was very kind and responding. Showed me several different models without any hesitation. He gave me enough time to choose the best opt The salesperson was very kind and responding. Showed me several different models without any hesitation. He gave me enough time to choose the best option with best payment program. Good communication with manager, who was responding quickly and properly. Their service was great. More
Awesome very very supportive and very professional.The whole department was courteous if was as if I was at a family place they all seemed like family in a v very very supportive and very professional.The whole department was courteous if was as if I was at a family place they all seemed like family in a very unique way I love my Kia LX More
Very responsive dealership I sent emails to about a dozen local Kia dealers trying to make a deal on a 2020 Niro EV in a very specific configuration (which I was not certain I w I sent emails to about a dozen local Kia dealers trying to make a deal on a 2020 Niro EV in a very specific configuration (which I was not certain I would be able to get). Sascha Bittorf (General Sales Mgr at Kia of Cerritos) was the only one who provided answers to all of my questions. Because the desired configuration was not available on a California car, we decided to buy a 2019 off the lot. Sascha, Shawn James, and Mike (in Finance) all made the experience pleasant and hassle-free. There were no high-pressure sales tactics at any point in the process. And the dealership staff's attention to coronavirus safety was outstanding. Highly recommended. More
Purchasing our new Sportage was a great experience, Leo Mendez made it very easy & comfortable especially at a time like this. We would certainly choose Leo again to work with. Thx again! Mendez made it very easy & comfortable especially at a time like this. We would certainly choose Leo again to work with. Thx again! More
Awesome service social distancing being observed. Was there about 45 min waiting for oil change. Tv was an condiments were there also..... kep going back there about 45 min waiting for oil change. Tv was an condiments were there also..... kep going back More
Great experience from start to finish. Salesperson was very helpful and didn’t pressure me into my purchase. Finance was very helpful as well even brought my monthly payment down. very helpful and didn’t pressure me into my purchase. Finance was very helpful as well even brought my monthly payment down. More