Keyes Hyundai
Van Nuys, CA
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1,977 Reviews of Keyes Hyundai
Easy, courteous and expeditious service Easy to make the appointment online. Quick, friendly service for the actual appointment. It took exactly the amount of time that was estimated, which Easy to make the appointment online. Quick, friendly service for the actual appointment. It took exactly the amount of time that was estimated, which I spent in the cozy waiting area with a good book. John explained everything to me and was very courteous and efficient. More
Review of Service Consultant Mr. John Shaw Keyes Van Nuys Although my Elantra had carbon build up in fuel injector system, Mr. Shaw explicated in detail therapeutic benefits of servicing and guided me through Although my Elantra had carbon build up in fuel injector system, Mr. Shaw explicated in detail therapeutic benefits of servicing and guided me through the process. Very helpful and courteous and sympathetic . More
Barbara's Review Already gave review, I was satisfied with my experience and would recommend this facility to my family & friends and coworkers. Have purchased from K Already gave review, I was satisfied with my experience and would recommend this facility to my family & friends and coworkers. Have purchased from Keyes several years ago More
Robert Mai is the best!!! great customer service and knowledgeable in every aspect of my car buying experience!! Everything was taken care of in a timely manner! I had a wonde great customer service and knowledgeable in every aspect of my car buying experience!! Everything was taken care of in a timely manner! I had a wonderful experience! More
TOP LEVEL IN EVERY WAY From start to finish you guys were the BEST! This is why I have bought 7 cars from you and will continue to buy my cars from you. From start to finish you guys were the BEST! This is why I have bought 7 cars from you and will continue to buy my cars from you. More
Highly Recommend! Every time I have my car serviced, everyone is very nice and professional and they handle my car with care. It's a very comfortable place to wait for Every time I have my car serviced, everyone is very nice and professional and they handle my car with care. It's a very comfortable place to wait for my car and my car is always ready right on time. I highly recommend! More
good experience Everything at the dealership went very well and we were very happy with the experience. Bobby took us for a test drive and was very easy to work with Everything at the dealership went very well and we were very happy with the experience. Bobby took us for a test drive and was very easy to work with. We would definitely return to this dealership. More
Reprogrammed two key fobs I made the mistake of getting a replacement car key fob through an online provider when my original key fob stopped working. I got the fob just fine I made the mistake of getting a replacement car key fob through an online provider when my original key fob stopped working. I got the fob just fine but I couldn't find a locksmith who could program it properly. I ended up paying someone to program it but he inadvertently unprogrammed the other fob that had been working just fine. I finally took them both to the dealer and they programmed them properly in no time. I ended up wasting a lot of money by trying to save a few dollars. Lesson learned. Go to the dealer. Jimmy was very friendly and helpful. More
Excellent Service In and out of service center as was told by John. John said it would take about two hours to have the service completed and it was met. In and out of service center as was told by John. John said it would take about two hours to have the service completed and it was met. More
Quick Service John was very helpful and got the car out quickly on a Saturday. Everything was handled professionally and honestly. I do have a complaint that is John was very helpful and got the car out quickly on a Saturday. Everything was handled professionally and honestly. I do have a complaint that is very upsetting and has nothing to do with the Service we received. When we purchased the car for our daughter as a College Graduation Present we purchased the extended warranty, which we were told covered everything including BRAKES, TIRES and even LIGHT BULBS as well as Oil Changes. Since she was going off to continue her schooling in Northern California we needed something that was dependable and easy for her to maintain. This proved not to be the point. The SALESMEN and FINANCIAL MANAGER lied to us!!! We were now told it only covers oil changes. This is not the first Keyes vehicle that we have purchased. We also have an AUDI and were completely satisfied with that purchase. More