Keyes Hyundai
Van Nuys, CA
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1,977 Reviews of Keyes Hyundai
great staffs. The staffs are all friendly and easily willing to work with you. They are professional and very helpful in answering my questions regarding the vehicl The staffs are all friendly and easily willing to work with you. They are professional and very helpful in answering my questions regarding the vehicle. I'd definitely come back and buy more cars from here. More
In and out in an hour A piece of rebar ripped the protective underskirt at the front of my car and tore it pretty good. Called the dealership so I could go in and get it f A piece of rebar ripped the protective underskirt at the front of my car and tore it pretty good. Called the dealership so I could go in and get it fixed, I was in at 11:15 AM and out at !2;30pm no fuss no muss. More
Long Day, a Few Bumps But Got the Deal I was Looking For I had a specific car in mind, Santa Fe SE Ultimate in Iron Frost, but the one they had on site did not have the SE Ultimate Tech Package and the I had a specific car in mind, Santa Fe SE Ultimate in Iron Frost, but the one they had on site did not have the SE Ultimate Tech Package and the Smart Cruse Control. This was a deal breaker for me so they found one in Night Sky Pearl, which I actually liked that color better. I agreed on that one, we played the game and I got the deal I was looking for. My initial contact was with Ruby Chu and then worked with Eddie Fefer. Ruby was sweet, energetic and very helpful through the process. The sales manager, Eddie Fefer, was never pushy or rude, like some I’ve dealt with in the past, and made the dealings ‘comfortable’. His job is to get the best deal for the dealership and my job is to get the best deal for me and he did a very admiral job. There was one bump during the finance process, the entire computer system went down, adding a couple hours to the whole thing but this was no fault of Keyes. The finance lady even went across the street to their Toyota dealer and printed the documents manually, Ruby made sure we had snacks and they activated the KARR alarm for no charge. Overall, a good car buying experience and I would recommend Keyes Hyundai to future Hyundai buyers. More
Once again, Ruby makes us happy customers! Our second time back in 30 days leasing a new car from Ruby! She continues to be the BEST salesperson we've ever dealt with!! Our loyalty runs deep wi Our second time back in 30 days leasing a new car from Ruby! She continues to be the BEST salesperson we've ever dealt with!! Our loyalty runs deep with Hyundai! The Manager, Brian, also came over to say hello and couldn't have been more lovely & welcoming =) Financing was easy & efficient (although I missed seeing Brooke...) Outstanding! Thanks Keyes Hyundai!! More
Excellent seevice Keyes Hyundai is my go to service center because they are reliable, accessible, consistent. The Lyft Uber free ride service is particularly convenien Keyes Hyundai is my go to service center because they are reliable, accessible, consistent. The Lyft Uber free ride service is particularly convenient for me. The regular service maintanence reminders are very helpful. More
TO A GREAT JOB WELL DONE Thank you for such a wonderful experience I look forward to a long and constructive relationship OUTSTANDING JOB ! Excellent Customer service Over all Thank you for such a wonderful experience I look forward to a long and constructive relationship OUTSTANDING JOB ! Excellent Customer service Over all, such a wonderful experience ! More
Keyes Hyundai John Shaw was very courteous, pleasant and complete. The car was serviced on time, and clean upon return. Although the service was pricey, it was repa John Shaw was very courteous, pleasant and complete. The car was serviced on time, and clean upon return. Although the service was pricey, it was repaired quickly. More
Excellent n' Efficient! My rating is related to the extremely friendly, on time, and efficient effort made by Mr. John Shaw. Well done. I've been in several times since I pur My rating is related to the extremely friendly, on time, and efficient effort made by Mr. John Shaw. Well done. I've been in several times since I purchased my vehicle related to manufacturer recalls or items related to my extended warranty. This past visit was my best one yet. Thank you John. More
Oil Change turns into $833.00 When it came to my advisor, Paul, he was amazing! The issues with the diagnosis and response was a different experience. It was nice not having to w When it came to my advisor, Paul, he was amazing! The issues with the diagnosis and response was a different experience. It was nice not having to wait and being offered a shuttle. More
Great Service, Friendly Staff When it came to my advisor, Jimmy, he was great! My invoice was ready to go, my car was clean and ready for me to drive away as promised. When it came to my advisor, Jimmy, he was great! My invoice was ready to go, my car was clean and ready for me to drive away as promised. More