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Keyes European

Van Nuys, CA

4.4
302 Reviews

5400 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 302 reviews

September 28, 2023

Great prices , location is very convenient inventory of cars is amazing , staff is very helpful More

by Parvinder22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew , Sean Davisson
Oct 05, 2023 -

Keyes European responded

Thank you so much for your kind words and positive review. We're thrilled to hear that you had a great experience with our prices, location, inventory, and staff. We appreciate your support and look forward to serving you again in the future!

August 31, 2023

They bait and switched the price of a car I custom ordered one year ago. Some shady manager named Charlie walks up to me and says sorry we cannot sell you the car at this price. I told him I had alrea More

by pkashani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie , Sean Davisson
Sep 06, 2023 -

Keyes European responded

Hi Pkashani, we apologize for any confusion or inconvenience you experienced. We strive for transparency and will look into this matter with our team. We appreciate your feedback and hope to have the opportunity to address your concerns in the future.

August 17, 2023

Ilan was great in my recent purchase of a Sprinter Van. I have purchased several vans from Ilan and referred many people to Keyes, its always been a 5 star experience and really fair pricing. More

by Cardiff Campervan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ilan
Aug 21, 2023 -

Keyes European responded

Congratulations on the new Sprinter van! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

August 07, 2023

I recently decided to make a jump to a luxury brand vehicle, and I chose Keyes to help me find the right vehicle for me. The Keyes team which consisted of Karlo, T, Walter and Charlie were able to pro More

by robertv.23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Karlo Bantan, T, Walter, Charlie , Sean Davisson
Aug 10, 2023 -

Keyes European responded

Thanks for your honest feedback. We're sorry you had a bad experience. We always strive to ensure our customers feel welcomed and respected. We apologize if we missed the mark. If you'd be willing, we'd love a chance to speak with you directly about your visit. Please feel free to email our Sales Manager at salhindi@keyesmercedes.com.

August 07, 2023

Casey from the dealership gave us exceptional service. Casey’s friendly and professional demeanor made this whole experience the most enjoyable one I’ve ever had at a dealership. I would highly recommend C More

by Jostepan4@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey, Sean Davisson
Aug 08, 2023 -

Keyes European responded

Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. Safe travels!

August 04, 2023

Manager mr Ilan was very helpful and knowledgeable and gentleman . He saved my deal . Mr Ilan is very good More

by Gkamy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Davisson
Aug 08, 2023 -

Keyes European responded

We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

July 24, 2023

I went in without appointment and was helped by Casey, assistant to Gary Klein. I have dealt exclusively with Gary over the years and received the same excellent service from Casey. He expedited the finan More

by sgenender
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey (Gary Klein assistant), Sean Davisson
Jul 25, 2023 -

Keyes European responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

June 26, 2023

Excellent customer service and support. Ask for Chase. He got me into my new car and bought out my old one. More

by CB
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Butler,Ned & Chris
Jun 29, 2023 -

Keyes European responded

We really appreciate the kind words about our team, CB! Thank you for your business and we look forward to your next visit with us.

June 07, 2023

Number one service was excellent number 2 everything they do so quick. Number 3 best deal I never ever get before. Number 4 even they deliver the car to your home. I recommend everyone. Just purchase Mercede More

by SUPER SARKIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ILAN Lazarovits/ assistance Victor
Jun 08, 2023 -

Keyes European responded

We really appreciate you taking the time to leave us such a great review! Please reach out if you have any questions and we look forward to working with you again in the future.

June 05, 2023

Go no further. They have the best cars, best staff, and create the best deals! Period! More

by Kingpingaming
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Davisson
Jun 07, 2023 -

Keyes European responded

Thank you so much for the great review nd 5-stars! We really appreciate your time and hope to see you again.

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