Key Hyundai of Manchester

Honestly this location should be the standard of which all cars are sold. Joel is the most patient and understanding and non-pressure sales salesman I’ve ever encountered in my entire life. Not only was I all cars are sold. Joel is the most patient and understanding and non-pressure sales salesman I’ve ever encountered in my entire life. Not only was I impressed with the Hyundai line of cars but the overall experience was amazing. I highly recommend this location for your car buying needs. More

Seth is amazing!!! Thorough. Polite. Enthusiastic. Energetic. His love for Hyundai is contagious!!! Thank you for taking the time to show me the car. You rock. Energetic. His love for Hyundai is contagious!!! Thank you for taking the time to show me the car. You rock. More

Jose does a awesome job and he definitely knows how to make people laugh and feel apart of the Hyundai family. I’ll definitely recommend more people to go see jose!! Thank you Jose words cant describe how make people laugh and feel apart of the Hyundai family. I’ll definitely recommend more people to go see jose!! Thank you Jose words cant describe how happy & excited i am.. YOUR THE BEST‼️ More

My wife and I had a great experience with Seth. He wasn’t pushy and he was very knowledgeable. I recommend Seth to everyone. Best experience ever. pushy and he was very knowledgeable. I recommend Seth to everyone. Best experience ever. More

This was the only dealership in my area that had the vehicle I was looking for,along with a wide variety of other new vehicles vehicle I was looking for,along with a wide variety of other new vehicles More

Seth was really helpful in getting my new car. He provided me with all the information I needed and was always there to answer all my questions. provided me with all the information I needed and was always there to answer all my questions. More

Where do I start!?!? Worst customer service my wife and I have ever received, from any company for any product! Started with an online inquiry about a Certified 2018 Hyundai Santa FE V6 AWD Ultimate Editi I have ever received, from any company for any product! Started with an online inquiry about a Certified 2018 Hyundai Santa FE V6 AWD Ultimate Edition. Spoke to Shannon through text, email, and on the phone. She couldn't/wouldn't provide us with a purchase order to give to our local Credit Union for us to purchase this vehicle, sight unseen even. We were put off for a total of 4 days. Meanwhile, my wife was also speaking to a sales rep, named Joel. While he wanted to make a sale, he also couldn't provide us the purchase order/Bill of Sale to take to our CU. They both kept making up excused that they had to speak to their managers first. Now, we wanted to Santa Fe, and were willing to leave a deposit to hold until we got down there with our check. We were put off by him for 4 days as well. We emailed, called, left messages, etc... without getting a call back once from the Sales Manager. Neither Shannon or Joel were able to get us a bill of sale, without talking to David Goodrich, the Sales Manager, first. They kept saying he was in meetings every time we tried to reach him directly. Well yesterday, July 20, 2021, we finally were able to speak to David, the Sales Manager. He flat out told us he would not sell us the Santa Fe. He said they keep these high end vehicles saved for their long time customers, ones that will have their service work done at the dealership, and buy warranties, maintenance plans, GAP, etc.. during the financing process. So because we live out of state, and were using our own financing, they would not sell us a vehicle, Period! I can't even begin to understand how this dealership is in business with the way they treat customers. I read a bunch of other reviews on Google that pretty much say the same thing as I've written. And each review is answered by the dealership with a copy and pasted sentence stating it was a one time error, and that they'll do better next time. I'll never do business with this place, nor can I apparently because I live out of state, but wouldn't anyway if given the opportunity. So buyer beware, they only care about how much they can profit on the deal, not that they are moving a unit that has been in their inventory for almost 2 months. I'm also going to let Hyundai Customer Service know this is how a dealership with their name on it is treating long time Hyundai buyers.. I Have owned 5 Hyundai's over the last 20 years, and this was the worst experience I've ever had to deal with. More

Steven and the team were very helpful, understanding, and patient. Couldn’t be more satisfied. They will work with anyone no matter the circumstances they have. patient. Couldn’t be more satisfied. They will work with anyone no matter the circumstances they have. More

Jose was a pleasure for the 2nd time. He is upfront, friendly, and not invasive. I am however not dealing with this dealership anymore. Shame I bought a car and complained about operations, apparently, friendly, and not invasive. I am however not dealing with this dealership anymore. Shame I bought a car and complained about operations, apparently, you can't do both without being criticized and talked down to. More

My experience with Key Hyundai was pleasurable and simple, the way car buying should be. From start to finish, I was in an out in a couple hours. simple, the way car buying should be. From start to finish, I was in an out in a couple hours. More