Key Hyundai of Manchester
Vernon, CT
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2,087 Reviews of Key Hyundai of Manchester
Best experience Ive ever had would highly recommend. Thank you for making such a hard choice for me so easy. Nice clean honest place. Made me feel very comfortable. I cannot complain. Thank you for making such a hard choice for me so easy. Nice clean honest place. Made me feel very comfortable. I cannot complain. More
I Bought a new Sonata from John Mirow, he made the process simple and easy, really appreciated how thorough this sales man was, very detailed and knowledgeable in his work, very nice personality. Than process simple and easy, really appreciated how thorough this sales man was, very detailed and knowledgeable in his work, very nice personality. Thank you Key Hyundai!! More
I want to let everyone know about the work and respect that dealership shows to there customers. I have work at dealers myself for over 30 years and i can say that the dealer that i presently work for nee that dealership shows to there customers. I have work at dealers myself for over 30 years and i can say that the dealer that i presently work for needs to learn from these guys. first of all the product sells itself . there is only one reason the warranty is so long is they don' t break down. These are cars are well built ,tec design for today's spec and are far better than the higher price cars of today. this is my third Hyundai that I own and yes the first one was the early days when you threw them away. but time's have change and there the best deal in town and this dealer is really is for the people. we walk in and jason met me at the door ,he was not pushy ask if could help. he gave a few minute's to look around and while looking I was trying to work out my plan to beat this guy up on a price and well there was no need. we sat down and they made me a offer better than I was going to ask for. when came to making the deal he knew everything about the product, was respectful of my concerns, was able to answer every question that I was asking and didn't throw a sale's pitch in with the answer. that shows respect that he has to his customers. even when I threw a wrench in on the deal the next day most dealers would have taken me for my money this guys said no problem and they honor the deal that was made the night before. they just me to be comfortable with what I was paying for and to know that I was treated fare. I can't say enough about the man. jill don't lose this one he will treat your customers with respect and you by doing his job well!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. as for the future I will never go anywhere else to purchase my cars . and there service dept second to none great job Jason keep up the good work looking foward when we purchase our forth Hyundai. More
The dealership and my salesman made my experience a very pleasant one and worked their hardest to make sure that i got what i wanted and thay i was completed satisfied with my choice. pleasant one and worked their hardest to make sure that i got what i wanted and thay i was completed satisfied with my choice. More
When I entered Key Hyundai I was greeted by Don. I wasn't sure I was ready to purchase a new car since my other Hyundai was working well. I had received a mailing from Key which is what brought me do wasn't sure I was ready to purchase a new car since my other Hyundai was working well. I had received a mailing from Key which is what brought me down. Don was very friendly and engaging. He quickly showed me that I would be able to afford a new vehicle and off we went for a test drive. What Don didn't know was that I hate test driving cars with people I don't know. But honestly I wasn't nervous at all with him in the car. After some more number crunching and some snacks and drinks which he offered to me I was sold. I have never bought a vehichle on my own and he has made this process for me one of the best experiences ever. I really appreciated all the time he spent making sure I was comfortable with my decision. I also appreciate the calls after the purchase to make sure that everything is running smoothly. Thanks Don. More
Don Jones made the process of purchasing my new vehicle extremely fast and efficient. After a couple phone calls prior to entering the dealership, I walked in early in the morning and left not more than tw extremely fast and efficient. After a couple phone calls prior to entering the dealership, I walked in early in the morning and left not more than two hours later with my car. I believe he fully utilized his expertise of the business by searching for all applicable discounts and rates eligible for a young driver such as myself. I did not believe I was eligible for the price range of the car in question, but Don was able to offer me a six year, low interest payment plan with exemplary vehicle protection and maintenance benefits. Being a 20 year old, college student and military member with a short credit history buying their first car, this has been an unbelievably great experience. The car drives wonderfully, has great gas mileage and will last for many years to come. I am extremely pleased, and will certainly forward interested buyers to him and this dealership. The employees work hard, are friendly and are extremely knowledgeable. More
When I read reviews, I typically scroll to the bottom, first so, I'll save you the trouble and tell you we ended up purchasing a 2013 Sonata Hybrid Limited and we're loving it! Now, to go back and star first so, I'll save you the trouble and tell you we ended up purchasing a 2013 Sonata Hybrid Limited and we're loving it! Now, to go back and start at the beginning ... We brought our 2007 Sonata in for a minor service and were checking out the show room vehicles while we waited. We sat in several and then spotted the new 2013 Sonata Hybrid that was parked just outside of the showroom, by the front door. It was stunning! Don came out to answer questions which I had a ton of. He was very patient with me and I never felt rushed or pressured in any way. For my wife, it was love at first site with this gorgeous black dream car so, I knew it would be down to 'the deal' and if we could find a way to afford it. We had two Hyundai's ... the 2007 Sonata which had a total of 23,500 miles and the 2011 Accent with only 24,000 miles on it. The low miles are because I work from my home and my wife's company is only 7 miles away. We love to take long road trips across the country but lately, the price of gas has stopped those so, the hybrid would solves that problem. Also, I realized we didn't need two cars with two insurance payments, and twice the upkeep, etc. Don was understanding and worked out very equitable trade-ins for us, as well as the loyalty discounts, etc. Since both cars were regularly serviced by Key, the trade in evaluation was on the spot. The entire process was quite painless. Don worked very hard to get everything to a price level we were comfortable with and could afford. Again, no pressure tactics, just straight forward, honest work. I can't recommend Don, enough! Don also took the time to introduce us to Mike Bianchi, his manager. The entire crew was friendly and offered to help us in any way that they could. Next we did the actual signing with Jonathan Buttero who patiently explained the loan documents, clearly and answered all of my questions. Then it was back to Don who took us through all of the cars documentation and then sat and setup the customized setting on the Navigation system, etc.. I particularly appreciated his expertise because I've never used this kind of system and had thought it would be a challenge ... and thanks to him, it wasn't! We've already used half of the 17.5 gallon tank of gas (Thanks to Key's fill up!) and have driven 308 miles and still have half of the tank! The car's display indicates we have averaged 33.5 mpg which, is already a great savings and I'm told this will improve with time as the car breaks in. This hybrid is amazing! Hyundai gave us the Blue Link Assurance package for 3 years along with a trial of the other levels of Blue Link for 3 months. This lets us navigate around traffic and have voice command of all of the Navigation systems and much more. One thing that really impressed me with this hybrid was how spacious it is. I'm 'sit tall' (shoulder to shoulder with my 6' 5" friend) and find that I still have head room in the new Sonata ... without reclining my seat! This is one of the few vehicles that has ever fit me so well! It's also, "quiet as a church mouse", as Don told us. I've ridden in many cars and never found one to be this quiet! Previously, I've bought many cars both used and new from many dealers. My wife will tell you that I can't stand typical 'Car Salesman' that try to manipulate you. I've had many bad experiences before so, maybe I was do for a good one? In any case, I'd have to rank this experience with Don Jones to be the best one that I've ever had! We're loving our new Hybrid Sonata! More
Jason and Mike went above and beyond with our experience at Key Hyundai. They listened to our problem and worked VERY hard to get my husband into a car that he could afford and wanted to drive. This team wa at Key Hyundai. They listened to our problem and worked VERY hard to get my husband into a car that he could afford and wanted to drive. This team was definetely "problem solvers" and "solution solvers" without being pushy or trying to make us sign something we didnt want to. My husband was very stressed over a prior deal with a car dealership and these two gentleman gave him the time to make a decision he could deal with and be happy with. There was no pressure involved and we felt that they had our best interests at heart. I have already given out Jason's cards to family memeber s and friends and we will ALWAYS come back to this dealership to work with these 2 men when we decide again to purchase another car for our family. I cannot say enough about Jason and Mike and the team work they provided for us along with compassion, a true grasp of someone who was going through a hard time, and a feeling of friendship that went beyond their work at this dealership. We felt comfortable from the minute we waled in til the time we left. More







