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Key Auto Center of York
York, ME
1,013 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,013 Reviews of Key Auto Center of York
May 05, 2020
Rob Berry was extremely helpful in the new car buying process. If you are looking for professional service with a personal touch go see Rob at Key Ford. The prices were good and the financing process was process. If you are looking for professional service with a personal touch go see Rob at Key Ford. The prices were good and the financing process was painless. More
by jdkrocks
Employees Worked With
Rob Berry
May 04, 2020
Great Service They are doing an awesome job in very hard times. Willing to help anyway they could to service you quickly and professionally. Will to go the extra m They are doing an awesome job in very hard times. Willing to help anyway they could to service you quickly and professionally. Will to go the extra mile for you. More
by lmontmar
Verified CustomerEmployees Worked With
Dan Vanasse, Jon Janiak
April 28, 2020
These folks are awesome ! Took my car in to have the snow tires taken off and the lock nuts were fused on. They had to drill out the nuts and while it took them a day they only charged me the regular snow tires taken off and the lock nuts were fused on. They had to drill out the nuts and while it took them a day they only charged me the regular tire exchange fee. More
by drjam
Employees Worked With
Eric Poole
April 21, 2020
Always courteous and quick. They were prompt and within a few dollars of their estimate. My car needed general maintenance, a quote was offered and I was able to make an appointment within a couple of days. few dollars of their estimate. My car needed general maintenance, a quote was offered and I was able to make an appointment within a couple of days. More
by Jlzic
Employees Worked With
Eric Poole
April 17, 2020
Eric, in service, was polite and professional. It was expensive, as we have come to expect of dealerships. They were accommodating and friendly. I had them change sparkplugs in my Ram 4.7l. unfortunat expensive, as we have come to expect of dealerships. They were accommodating and friendly. I had them change sparkplugs in my Ram 4.7l. unfortunately, I can't tell if they did it. The truck runs smoothly, so i'm trusting they did what they were supposed to. I have been cheated in the past, but not by this dealer. Key seems to be a good place that I will return to. More
by TONYJOLICOUER
Employees Worked With
Rob Berry, Eric Poole
April 16, 2020
2020 Ford Explorer Problem fixed by KEY FORD My wife and I lease a 2020 Ford Explorer through ROWE Ford in Auburn. She was left stranded with our three kids. The vehicle had about 400 miles on My wife and I lease a 2020 Ford Explorer through ROWE Ford in Auburn. She was left stranded with our three kids. The vehicle had about 400 miles on it and she couldn't steer the Explorer. I called ROWE Ford service in Westbrook and was unable to talk to anyone in service, left a message after calling 3-4 times. Two days later, I still have not received a return phone call. I called two other dealerships and KEY FORD were the only ones who could fit me in as well as the ONLY ones to give me the phone number to Ford Roadside Service to get the Explorer towed to the dealership. ERIC in service at KEY FORD was very helpful and professional. He threw in a bit of sarcasm to reduce MY stress by telling me if my wife needed someone to yell at she could call him, HAHA. GREAT WORK KEY FORD. You've earned a new customer. Thank You!!! More
by Jeff
Employees Worked With
Eric Poole
April 08, 2020
GREAT TIME MADE EASY I've been buying cars and trucks from Starkey Ford for (years)!!!!!Thankfully the change in ownership to (Key Ford) has kept the sales force I used in I've been buying cars and trucks from Starkey Ford for (years)!!!!!Thankfully the change in ownership to (Key Ford) has kept the sales force I used in the past YEARS! THANKS ROB AND JON you're the BEST More
by dinkidow6667
Employees Worked With
Andrew Correia, Rob Berry, Jon Janiak
April 07, 2020
Great communication! They called me with updates and when the car was done instead of making me call them. They answered all my dumb questions with a great attitude. Their transparency and honesty gives me c the car was done instead of making me call them. They answered all my dumb questions with a great attitude. Their transparency and honesty gives me confidence that they did what they say they did. Unfortunately that can’t be said about all shops. I have always heard good things about Starkey Ford. I haven’t had great experiences with Key Auto. So I was worried about if they changed for the worst. That wasn’t my experience at all. All my Ford services will be done here until that changes. More
by ry
Employees Worked With
Eric Poole, Kim Pape
March 31, 2020
Needed to fix the rear backup light along with the opening of the back door that the sales rep noticed. They replaced it such a short time. They explained on the rear door now opens up. opening of the back door that the sales rep noticed. They replaced it such a short time. They explained on the rear door now opens up. More
by marymtaut60
Employees Worked With
Eric Poole
