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Kevin Grover GMC

Wagoner, OK

5.0
804 Reviews

1440 S Dewey Ave

Wagoner, OK

74467

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804 Reviews of Kevin Grover GMC

December 18, 2019

Service with heart From the moment I stepped into Kevin Grover to every time I go back for an oil change, the entire staff serves me and my family with diligence. They k More

by Service Matters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil King, Kevin Grover, Jason Wilson, Rick Hanes
December 18, 2019

Quick, easy - problem solved. Warranty covered. In and out. Great service. Always done right and in a timely fashion. You feel like you are part of the family at this dealership. More

by jflaska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cobb, Jason Wilson, Rick Hanes
December 18, 2019

New truck purchase Sales rep Randy was very informed on the trucks performance, answered every question I had. The deal was all I desired, awesome truck, has exceeded my More

by ronnanni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cobb, Chris Luna, Kevin Wright
December 18, 2019

Service The service was very fast and complete, all issues resolved in a professional manner, car was clean and have no concerns taking a car there for servic More

by ronnanni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hanes
April 09, 2019

Dream experience for my civic This dealership goes above and beyond what is required to make you happy. I saw this car online and from what I saw the center console arm rest looked More

by Matteo86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Buie
Apr 11, 2019 -

Kevin Grover GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

April 03, 2019

Bad customer service Purchased a used Buick Enclave 2011 with only 61,000 miles. After owning it only 3 months the transmission went out. After talking to Kevin Grover, al More

by Dissatisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Grover, Jason Wilson
Apr 16, 2019 -

Kevin Grover GMC responded

Thank you for taking the time to provide your feedback. We certainly do not like it when a vehicle we sold has a catastrophic failure such as the transmission in this case. We thoroughly check our vehicles before putting them on the lot for sale. In this case, there was no way to know the transmission would have an issue. Thank you for returning my call to discuss your concerns. Our offer is still good to help you with this repair even having it repaired at your local transmission shop which is a very good business. If we can help you in the future, we hope you will give us another opportunity to serve you. With Appreciation, Kevin Grover

Apr 16, 2019 -

Kevin Grover GMC responded

Thank you for taking the time to provide your feedback. We certainly do not like it when a vehicle we sold has a catastrophic failure such as the transmission in this case. We thoroughly check our vehicles before putting them on the lot for sale. In this case, there was no way to know the transmission would have an issue. Thank you for returning my call to discuss your concerns. Our offer is still good to help you with this repair even having it repaired at your local transmission shop which is a very good business. If we can help you in the future, we hope you will give us another opportunity to serve you. With Appreciation, Kevin Grover

February 16, 2019

A+ Experience This is the second vehicle our family has purchased from Kevin. From start to finish it was a great experience. I would highly recommend him for your More

by Misterlefty44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Grover, Kevin Wright
Feb 18, 2019 -

Kevin Grover GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Kevin Grover Buick GMC Team (866) 623-9633

January 12, 2019

Great experience! We recently purchased a second vehicle from Kevin Grover GMC. We returned for the second vehicle because we were so satisfied with our first experie More

by Jody & Kelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil King, Randy Cobb, Kevin Grover, Kevin Wright
Jan 15, 2019 -

Kevin Grover GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Thank you, Kevin Grover Buick-GMC

December 28, 2018

No hassle, comfortable experience We worked with Neil King at kevin grover and we couldn’t have asked for a better experience! We have had experiences at several different dealerships, More

by jebslp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil King, Jimmy Phillips
Jan 03, 2019 -

Kevin Grover GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. Thank you, Kevin Grover Buick-GMC

December 21, 2018

Good experience Easy to work with, other staff personnel jumps in to assist if needed. All have smile and are welcoming when the staff person you are working with is More

by Pam's ride
Recommend Dealer
Yes
Employees Worked With
Neil King, Kevin Grover, Kevin Wright
Jan 03, 2019 -

Kevin Grover GMC responded

Thanks for this awesome review, Pam! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Thank you, Kevin Grover Buick-GMC

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