Kerry Chevrolet of Alexandria
Alexandria, KY
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Unbelieable . Upon arriving the service writer greeted me with a warm smile and said can I help you . She was so very professional and knowledgeable . I had an appo Upon arriving the service writer greeted me with a warm smile and said can I help you . She was so very professional and knowledgeable . I had an appointment which she quickly pulled up on the computer . She went over the details of work to be performed and promptly directed me to the rental area where I was greeted by Pam . She asked for my name and quickly retrieved my information and had me out in a vehicle in record time . Jen called me later to inform me that my vehicle was finished and went over the details and charges . She answered all my questions without hesitation and with a smile . Jeanie greeted upon my returning and after I gave her my name she quickly went to work . She checked in my rental vehicle and took payment for my charges and had me out once again in a expedient manner . I left awestruck at how courteous and kind everyone was . Kerry Chevrolet has a awesome staff . They are a credit to their industry . Thank You More
Great Salesman Tyler approached me asking if I needed help. Told him what I was looking for... went to a computer... found the color... he drove and picked it up... Tyler approached me asking if I needed help. Told him what I was looking for... went to a computer... found the color... he drove and picked it up... super approachable and nice... would recommend him as a salesman... More
Very pleased Gabe was very Professional and patient. He went above and beyond to make sure that my new car Purchase Was exactly what I wanted. It was a pleasure Gabe was very Professional and patient. He went above and beyond to make sure that my new car Purchase Was exactly what I wanted. It was a pleasure doing business with him. More
Service department staff is great The service department team is really helpful and friendly. They reminded me about their drop-off/shuttle service which is really helpful. I don't kno The service department team is really helpful and friendly. They reminded me about their drop-off/shuttle service which is really helpful. I don't know his name but the man who always helps me/gets my service order written up is great and Pam and Rhonda are always very nice. More
Great experience Everyone was helpful and helped me to get to a price I felt comfortable with. They worked with me and were nice and patient every step of the way. Everyone was helpful and helped me to get to a price I felt comfortable with. They worked with me and were nice and patient every step of the way. More
Great! David and josh were extremely helpful! I feel as though they gave me a very fair price for my trade in and a fair price on the new car. I would highly David and josh were extremely helpful! I feel as though they gave me a very fair price for my trade in and a fair price on the new car. I would highly recommend them both! More
Great Service Department They were very efficient and friendly. Provided me with transport to and from my work allowing me to not miss any time for an oil change/tire rotatio They were very efficient and friendly. Provided me with transport to and from my work allowing me to not miss any time for an oil change/tire rotation. They also automatically checked for recalls and told me upfront what was due on my vehicle for service. Not pushy but very informative. More
5 star. great service! Great customer support, great group of guys very nice and curtious and gave me the chance when nobody else would. Thanks very much!! Can't find a bett Great customer support, great group of guys very nice and curtious and gave me the chance when nobody else would. Thanks very much!! Can't find a better dealership!! More
Jeanie,Ronda,and Pam were very friendly and very professiona Very friendly staff and just one great team. They keep you informed!I would recommend if your looking for a Chevrolet go to them you will not be disap Very friendly staff and just one great team. They keep you informed!I would recommend if your looking for a Chevrolet go to them you will not be disappointed More
Unexpectedly easy. After 3 days of looking for a needle in a haystack, late on a Sunday afternoon we saw something that caught our eye. Phil came out and greeted us. Eve After 3 days of looking for a needle in a haystack, late on a Sunday afternoon we saw something that caught our eye. Phil came out and greeted us. Even though it was 30 minutes until quitting time Phil took the time to work with us, listen to what we were looking for and even though our first choice didn't work he helped us find the perfect vehicle. He then took the time we needed to help us all the way through the entire purchasing process. Phil and the rest of the crew never made us feel rushed and made the process pleasant. I would definitely recommend checking them out if you are looking for a vehicle. More