Kendall Ford of Marysville

The guys at Kendall Ford really went out of their way to make our experience successful and enjoyable. Jake was knowledgeable, professional and amiable throughout the process. We had some unique challenge make our experience successful and enjoyable. Jake was knowledgeable, professional and amiable throughout the process. We had some unique challenges to overcome in order to close the sale, and the whole team at Kendall worked with us to come out with a solution that was, suffice it to say, outside of the box - but it worked! Our vehicle is in great condition for an "as-is" vehicle. No surprises or hidden defects after a week of driving. If there is any criticism of the sales process, it would have to be the "mug shot" that is required for an "as-is" vehicle in which the buyer must stand in front of the vehicle being purchased and pose for a picture while holding a sign clearly visible stating that they understand that the vehicle is an "as-is" with no warranty implied. If you have ever seen an old fashioned mug shot with the prisoner holding up the sign in front of them, you get the idea. Not only is this horrifically undignified, but it makes one seriously question the vehicle they are purchasing. I understand that there are reasons that Kendall Ford feels this is neccessary, but I believe a clearly worded disclaimer, signed by the purchaser, should be more than enough to successfully waive liability. Kendall needs to re-think this policy which strips the dignity from the buying experience and deeply harms the positive feelings that the sales staff works so hard to create for each customer there. All in all, I would still recommend purchasing a vehicle from Kendall Ford in Marysville, but perhaps not an "as-is" vehicle in order to avoid the mug shot! More

This car buying experience was faster than previous buying events. Staff was great and really knowledgeable buying events. Staff was great and really knowledgeable More

My salesman, John, was so nice and helpful. Great selection of vehicles. Very pleased with my choice. I will return when looking for my next purchase. Great selection of vehicles. Very pleased with my choice. I will return when looking for my next purchase. More

Guillermo made our business truck purchase smooth, honest, and stress-free from start to finish. honest, and stress-free from start to finish. More

Dotan the salesman (rhymes, and has a ring to it) was great to work with negotiating and demonstrating the truck features. Had to wait a while for the extended warranty info and payment, but overall a pr great to work with negotiating and demonstrating the truck features. Had to wait a while for the extended warranty info and payment, but overall a pretty good experience. More

Great open and transparent transaction! Dotan was excellent to work with and I will definitely start here on my next vehicle purchase. Dotan was excellent to work with and I will definitely start here on my next vehicle purchase. More

Paul Bascom did us a really good job at Kendall Ford in Marysville. We really like our new Explorer. Marysville. We really like our new Explorer. More

Great people to work with. Quick and easy from the first test drive to financing. Quick and easy from the first test drive to financing. More

Finally found a 2002 - 2011 ford ranger 4 cal with a stick and XLT option. They seemed happy to sell it to me. I found out why when it was off the truck (internet sale and I live in NW Florida). Aside f stick and XLT option. They seemed happy to sell it to me. I found out why when it was off the truck (internet sale and I live in NW Florida). Aside from the missing paint back of cab and front fascia held together by black duct tape, and massive rust underneath the battery, the semi driver said "the transmission is worn out". How correct he was! Impossible to get into 1st/reverse once stopped. Difficult in other gears. I am a Porsche Club driving instructor so know how to drive a manual trans: its all I own! Took to my mech for a "Post Buy" inspection. He found serpentine belt frayed, wrong fluid in PS , clutch fluid nearly solid, and trans fluid had never been drained - never! Magnetic drain plug was saturated with metal and chunk of the synchro ring came out with the oil. No wonder this truck sat on their lot for almost a year! Anyone who drove it knew right away the trans was SHOT. Of course my calls were always answered with "well, you did not purchase a warranty. Yes guys, but there is an IMPLIED warranty on used vehicles! The implication that major components won't be worn out. SHAME on the Kendall Group! Buyer beware! Drive ANYTHING first that you may want to buy!! More

We had a great experience at Kendall. We appreciated the no-nonsense pricing approach, which was spot on when compared to comparable vehicles. Our schedules caused us to arrive only an ho We appreciated the no-nonsense pricing approach, which was spot on when compared to comparable vehicles. Our schedules caused us to arrive only an hour before closing, but Mario didn't flinch and patiently showed us some great options with no pressure. In the end, we went home with our brand-new vehicle that evening, feeling that we had been treated fairly without all of the usual typical painstaking deceptive process we've endured at other dealerships. We will definitely think of Kendall first when it's time to purchase our next vehicle! More