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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,407 Reviews

3,407 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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December 09, 2021

The attention is really good in this Kendall Dodge. I really appreciate the service and attention More

by mariselabracho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Dec 09, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 08, 2021

Great service from start to finish. Service councillor kept me informed throughout the service process. I was really impressed with the service rendered. I would definitely recommend this dealership for More

by sergelally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mister Blanco
Dec 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 08, 2021

Amazing service Departmemt, always very helpful. Tony,Miguel and Chris are a wonderful team and very professional . More

by Susyq132
Customer Service
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
Dec 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 08, 2021

Exceptional customer service. Efficient service. Very clean and safe environment. I have been a loyal customer for over 18 years. More

by HOPIEKONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAULA AND CHRISTOPHER IN Servicing dept
Dec 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

Dec 09, 2021 -

HOPIEKONG responded

My service was exceptional as always. Great customer service and courteous staff in your service department

December 08, 2021

Fast service, Excellent customer service Paula was such a big help. Waiting area was nice and clean More

by bobw77295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
Dec 08, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 03, 2021

My truck went in for recalls took a whole month and didn't think anything of it but lights were still on for airbag a pillar was ripped off that had nothing to do with the recalls tried to get in conta More

by DJVISUAL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Stuart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Collado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos blanco
Dec 03, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with feedback on your situation. We know how valuable your time is and we are very sorry that you have had unresolved issues with your vehicle but we can certainly help you towards a resolution. We have included your feedback to our executive leadership team for review. In order for the team to be able to get in contact with you successfully, please include your name, contact information, and nature of any concerns to social@kendalldcjr.com. Hope to hear back from you soon.

Dec 03, 2021 -

DJVISUAL7 responded

Djvisual7@hotmail.com Leonardo Castellanos 7865180735

December 02, 2021

the customer service Representatives at the service department are amazing, They take their time to explain and listen to customer needs. More

by Ady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 02, 2021

Very good service excellent attention cooperative with letting me know about my car and hank you More

by as9341762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula and hiram
Dec 03, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 01, 2021

It took like a week for my car to get fixed I am not to happy about that. The day I whent to pick up my car It was a long long time in the waiting room not to happy about that. The day I took my car to t More

by GLO.YATES1947
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 01, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We do sincerely apologize for any inconvenience that may have been caused to you as a result of having your vehicle in service with us. We have included your concern to our executive leadership team for review and correction. In order for the team to be able to reach you successfully, please include your name, contact information, and nature of any concerns to social@kendalldcjr.com. Hope to hear back from you soon.

December 01, 2021

It was a great experience as it usually is. Every thing was done professionally. Thank you More

by yermaine21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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